Q&A
EN47
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* Body scanning = action of measuring the body.
Question
Answer
During Operation
Body scanning
*
During body scanning or a
massage, the buttons flashed,
5 short beeps sounded
(
,
was displayed) and
the action stopped. What
happened?
Massages stop for safety if the body cannot be detected for one of
the following reasons.
●
The user is not sitting.
●
The head and/or back is not touching the backrest.
●
A cushion is placed against the backrest or the user is wearing thick clothing.
•
Sit firmly, lean gently back so that your head touches the pillow, press
and then press
to start again.
●
The comfort cushion is not raised.
Upper body
Back massage intensity
controller may not work
sometimes.
Back massage intensity controller may not work in the following cases.
●
Changing massage operation
(ie changing from “KNEAD” to "SWEDISH")
●
Body scanning
This is intended to prevent the massage suddenly intensifying, it is not a
malfunction.
There is a delay in movement
when adjusting the position.
The massage heads may not move immediately depending on
when the POSITION button is pushed. (There may be a small time
lag. This is not an abnormality.)
If you hear the limit sound (beep-beep-beep) when the button is pushed, this
means that it is at the furthest position and cannot move any further.
The height (intensity) on the
left feels different to that on
the right. Is this OK?
It is designed to differ in some cases.
An alternating tapping mechanism is used to create a more natural sensation.
The massage heads therefore do not move in unison in some massages. The
massage head height (intensity) on the left differs from that on the right in these
massages. This is not a malfunction.
The massage heads sometimes
move bit by bit in a twitching
manner. Is this alright?
The chair is detecting the pressure acting on the massage heads
and changing the massage strength. The massage heads may
move bit by bit depending on the pressure but this is not an
abnormality.
Sole
The sole roller sometimes moves
before the action begins ...
Before the action begins, the sole roller moves into place.
This is not an abnormality.
Air massage
During auto course (including
memory course), air action
and sole roller action may
suddenly stop and transit to
the next operation…
During auto course, when hip massage or stretch action starts, air
action and sole roller action stops.
This is to increase the efficacy of the hip massage and stretch
action, by prioritizing those air actions connected to the movement
of the massage heads.
Therefore, when getting arm massage alternatetely left and right,
the number of massages on each arm may not be equal.
Hand & arm
Arm air pressure is applied
more times on one side than
on the other during the auto
course.
