28
RQT8697
Troubleshooting guide
No picture on the LCD.
≥
Select a monitor mode other than “OFF” (No picture).
(10, Selecting
how to show 4:3 aspect pictures on the LCD)
.
The LCD is dark.
≥
Adjust the brightness.
(10)
LCD pixels turn black or
radiate different colors.
≥
The LCD is constructed with precision technology so 99.99 % of the
pixels are active, but of the remaining of 0.01 %, there are pixels that
may be black or emit light constantly. This phenomenon is not a
malfunction.
Picture doesn’t appear on
the television (or the size
of the picture seems
wrong).
≥
Check connections.
(25)
≥
Check that the television is on.
≥
Check that the input mode on the television is correct.
≥
Check the settings in “Video—TV Aspect”.
(20)
≥
Turn off the zooming feature on your television if you are using Zoom.
(19)
≥
Ensure that the unit is connected directly to the television, and is not
connected through a video cassette recorder.
(25)
Picture distorted.
≥
Picture quality may worsen or some frames may be skipped when
viewing MPEG4, but this is normal.
≥
[DivX]
Change “Source Select” in Picture Menu.
(19)
≥
Set “Monitor Priority” to “Video Output” when connecting to a
television.
(20)
Picture stops.
≥
Picture may stop if the DivX files are greater than 2 GB.
Menu not displayed
correctly.
≥
Restore the zoom ratio to
a
1.00.
(19)
≥
Set “Subtitle Position” in Display Menu to “0”.
(19)
Auto zoom function does
not work well.
≥
Use the other preset aspect ratios or manual adjustment.
(19)
≥
Zoom function may not work well, especially in dark scenes and may
not work depending on the type of disc.
Sound distorted.
≥
Select “Off” in “Advanced Surround”.
(11)
≥
Move unit away from mobile phones.
≥
Noise may occur when playing WMA files.
≥
There may be some noise output when playing MPEG4, but this is
normal.
Piercing noise comes
from the speakers.
≥
If you have connected a digital amplifier which does not include
decoder, be sure to select “PCM” in “Dolby Digital” or “DTS Digital
Surround” or “MPEG” in “Audio” tab.
(21)
Effects do not work.
≥
None of the audio effects work when the unit is connected through
the digital optical cable and is outputting bitstream signals.
(25)
≥
Some audio effects do not work or have less effect with some discs.
≥
H.Bass, Advanced Surround, Multi Re-master and Sound
Enhancement do not work if you have changed the play speed.
No sound from the unit’s
speaker.
≥
The speaker is off if the LCD is closed or headphones are connected.
≥
Turn up the volume.
(8)
No sound from other
speakers.
≥
Check all connections and settings.
(25)
No sound
≥
There may be a pause in sound when you change the play speed.
≥
[DivX]
Audio may not be output due to how files were created.
(5)
Picture incorrect
Sound incorrect
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p2‑31.fm Page 28 Thursday, February 23, 2006 12:25 PM
