T
rouble
s
ho
oting
VQT3F57
88
Troubleshooting guide
Before requesting service, make the following
checks. If the problem still persists, consult your
dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (
>
81)
∫
The unit does not work.
One of the unit’s safety devices may have been
activated.
Reset the unit as follows:
1
Press [
Í
/I] on the main unit to switch the unit to
standby.
≥
If the unit does not switch to standby, press
[
Í
/I] on the main unit for about 3 seconds. The
unit is forcibly switched to standby.
Alternatively, disconnect the AC mains lead, wait
one minute, then reconnect it.
2
Press [
Í
/I] on the main unit to switch it on. If the
unit still cannot be operated, consult the dealer.
The unit is turned off automatically.
¾
If you connected this unit to a “HDAVI Control”
compatible TV, this unit will be automatically set to
standby mode when the TV is set to standby
mode.
The display is dim.
¾
Change “Unit’s Display”. (
>
74)
“0:00” is flashing on the unit’s display.
¾
Set the clock. (
>
79)
The clock does not display on the unit when
switched to standby.
¾
The clock does not display when “Power Save in
Standby” is activated. Ensure “Power Save in
Standby” is set to “Off”. (
>
78)
Screen size is wrong.
¾
Check the “TV Aspect” or “Aspect for 4:3 Video”.
(
>
75)
¾
Adjust the aspect ratio setting on TV. Refer to your
TV’s operating instructions.
¾
If the 16:9 aspect ratio image is output to a 4:3 TV
and the image will be stretched vertically, set “TV
Aspect” to “4:3”. (
>
75)
¾
If you connect to 4:3 TV, set “HDMI Video Format”
to “576p/480p”. (
>
75)
The black screen appears on the TV.
¾
This phenomenon may occur, depending on the
TV setting, when “Power Save in Standby” is set to
“Off”. Depending on the TV, this phenomenon may
be prevented by reconnecting to a different HDMI
input terminal.
Pictures do not appear with the HD quality
although HD setting was made.
¾
The pictures are output with 576p/480p depending
on the programme.
The followings do not indicate a problem with
this unit:
≥
HDD rotating sounds.
≥
Poor reception due to atmospheric conditions.
≥
Image disturbance during search.
≥
Interruptions in reception due to periodic
broadcasting breaks.
≥
When the unit is turned on or off, there may be an
unexpected sound. This does not indicate a
problem with this unit.
Power
Displays
TV screen and video
DMR-HW100EB-VQT3F57_eng.book 88 ページ ２０１１年８月５日 金曜日 午後２時４分
