76
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 75) for the Cause & Remedy.
Telephone System
Problem
Cause & Remedy
“
No link to base.
Move closer to
base and try
again.
” is displayed and an
alarm tone sounds.
•
The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
•
Confirm the base unit’s AC adaptor is
plugged in.
•
Raise the base unit antennas.
•
If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 55).
Static, sound cuts in/out,
fades. Interference from other
electrical units.
•
Move the handset and base unit away from
other electrical appliances (p. 3).
•
Walk closer to the base unit.
•
Raise the base unit antennas.
•
Turn on the Clarity Booster feature (p. 29).
•
If the unit is connected to a telephone line
with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend connecting a noise filter
(contact your DSL service provider) to the
telephone line between the unit and the
telephone line jack.
The base unit and/or handset
does not ring.
•
The ringer volume is turned off. Set to high,
medium, or low (p. 19, 20).
The handset display is blank.
•
If the handset display is blank, fully charge
the battery (p. 12).
You cannot program any
function items.
•
Programming is not possible while the
handset and/or base unit is being used.
•
Do not pause for over 60 seconds while
programming.
•
Walk closer to the base unit.
•
While another user is listening to messages
or the Answering System is handling a call,
you cannot program. Try again later.
While programming or
searching, the handset or
base unit starts to ring and the
program/search stops.
•
A call is coming in. To answer the call, press
[
C
]
,
[
s
]
or
[SP-PHONE]
.
Start again from
the beginning after hanging up.
TG5471.fm Page 76 Monday, December 20, 2004 5:21 PM
