78
RQT9385
Troubleshooting guide
Cannot operate the television.
The remote control doesn’t work.
¾
Change the manufacturer code. Some televisions cannot be
operated even if you change the code. (
>
68)
¾
The remote control and main unit are
using different codes. Change the code
on the remote control. (
>
67)
Press and hold [OK] and the indicated
number button at the same time for more than 5 seconds.
¾
The batteries are depleted. Replace them with new ones. (
>
4)
¾
You are not pointing the remote control at the main unit’s
remote control signal sensor during operation. (
>
4)
¾
Coloured glass may obstruct the signal reception/transmission.
¾
Don’t place the signal sensor in direct sunlight or in areas that
may be subject to sunlight exposure.
¾
It may be necessary to set the code on the remote control again
after changing the batteries. (
>
67)
¾
It may be necessary to set the manufacturer code again after
changing the batteries. (
>
68)
¾
The child lock function is activated. (
>
68)
The unit is on but cannot be operated.
¾
Recording drive or playback drive has not been selected
properly. (
>
19, 20)
¾
Some operations may be prohibited by the disc.
¾
The unit is hot (“U59” appears on the display). Wait for “U59” to
disappear.
¾
One of the unit’s safety devices may have been activated.
Reset the unit as follows:
1
Press [
Í
/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [
Í
/I] on
the main unit for about 10 seconds. The unit is forcibly
switched to standby.
Alternatively, disconnect the AC mains lead, wait one
minute, then reconnect it.
2
Press [
Í
/I] on the main unit to switch it on. If the unit still
cannot be operated, consult the dealer.
Cannot eject disc.
¾
The unit is recording.
¾
Linked timer recordings with external equipment is in recording
standby (“EXT-L” on the unit’s display blinks when [
Í
] is
pressed). Press [EXT LINK] to cancel the recording standby.
(
>
26)
¾
The unit may have a problem. While the unit is off, press and
hold [
∫
] and [CH
W
]
on the main unit at the same time for about
5 seconds. Remove the disc and consult the dealer.
If the Child Lock function is activated, above operation does not
work. Cancel the Child Lock function. (
>
68)
Cannot tune channels.
Cannot download channel presets from the
television.
¾
Check the connections. (
>
8, 71)
¾
You must connect to a television equipped with the Q Link
function with a fully wired 21-pin Scart cable to download
channel presets.
Startup is slow.
¾
Set “Power Save” to “Off” in the Setup menu. (
>
67)
If connected with an HDAVI Control 4 compatible TV (VIERA)
with the “Standby Power Save” setting activated on the TV,
even with “Power Save” set to “Off”, when the TV is in Standby
mode, the unit may take some time to startup.
¾
Startup takes time in the following situations:
– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC mains lead is
connected.
– For a few minutes after 5:15 am due to system maintenance
of this unit.
– When the unit is connected with an HDMI cable.
Operation
EH6959EC-RQT9385-L_eng.book 78 ページ ２００９年４月２７日 月曜日 午後３時５０分
