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Problems with Starting Up, Shutting Down, and
Standby and Hibernation Mode
z
Check that the AC adaptor or a fully-charged battery pack is correctly connected.
z
Reconnect the AC adaptor or battery pack.
z
Check that the battery pack latch (the manually operated latch for locking or unlocking) is
in the locked position ( ), and is firmly locked in position.
z
If an additional RAM module has been inserted, remove the RAM module and turn on the
computer again. If the computer turns on when the RAM module is removed, there may
be a problem with the RAM module.
• Power off your computer, check that the RAM module is the recommended module, and
insert it the module correctly.
• Confirm the specifications for the RAM module.
For details regarding the RAM module, refer to "Expanding Memory" or "Specifications"
in the
Operating Instructions
.
z
If there is a peripheral connected, remove the peripheral.
• If there are USB devices connected, set [Legacy USB Support] to [Disable] in the
[Advanced] menu of the Setup Utility. (
• If the computer starts when the peripheral is removed, there may be a problem with the
peripheral. Consult the peripheral manufacturer.
z
Using the following procedure, start up in Safe Mode, and check the error details.
A
Turn on the computer, and when the [Panasonic] boot screen disappears
(after entering the password
if one is set) hold down the
F8
key.
B
Release the key when the Windows Advanced Options Menu appears, and with
the
Ï
key or the
Ð
key, select [Safe Mode], then press the
Enter
key.
Follow the onscreen instructions.
*1
Supervisor Password or User Password set with the Setup Utility
z
When the power indicator is lit, after sliding the power switch for at least four seconds to
turn off, turn on again.
z
Restore the Setup Utility's settings to their default values.
z
If an additional RAM module has been inserted, remove the RAM module and turn on the
computer again. Refer to “The computer does not power on/The battery indicator is not lit“
(see above).
The computer does not power on/The battery indicator is not lit
The computer does not start up