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Troubleshooting (Advanced)
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Depending on the device connected, the computer may not recognize when the device is connected or disconnected, or
the device may not operate properly.
Use the following procedure:
A
Click
(Start) - [Computer] - [System properties] - [Device Manager].
Click [Start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
B
Select the applied device, and remove the check mark for [Allow the computer to turn off this device to save
power] in [Power Management]. (This item may be unavailable for some types of devices.)
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When operation resumes from the
sleep/
standby or hibernation, devices such as an external
mouse, modem or PC Cards may not function properly. In such cases, restart your computer.
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If it still does not work after checking the above items, consult the peripheral manufacturer.
An error occurs while installing the driver
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Check that the driver is supported by the operating system. If you use an incompatible driver, malfunction may occur.
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Set the [Execute-Disable Bit Capability] to [Disabled] in the [Advanced] menu of the Setup Utility. If the error is not
resolved, it is possible that the driver being used is not compatible with the Data execution prevention function. For a
driver, consult the peripheral manufacturer.
The device will not operate properly if a different mouse driver is installed
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When you install a different mouse driver, such as IntelliPoint for Microsoft’s IntelliMouse, the mouse driver currently
installed in the computer may need to be uninstalled.
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If not using the Touch Pad, and using an external mouse only, set [Touch Pad] to [Disabled] in the [Main] menu of the
Setup Utility. (
) And uninstall the mouse driver that is installed on this computer.
A PC Card does not work
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Confirm that the card conforms to the PC Card Standard.
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Make sure the card is properly inserted (
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Check that the proper port settings have been made.
A
Click [Start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
B
Double-click [PCMCIA adapters], and double-click the relevant device.
In [Resources], if [Conflicting device list] shows [No conflicts], there is no conflict.
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Read the instructions supplied with the PC Card, or consult the PC Card manufacturer.
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Check that you are using a driver supported by the operating system.
Windows 7
Windows XP
Windows 7
Windows XP
Windows XP