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60
Dealing with Problems
(Advanced)
A PC Card does not work
You do not know the
available RAM module
Cannot tell whether the
RAM module has been
correctly installed
The RAM module has not
been recognized
The address map for IRQ,
I/O port address, etc. is
unclear
A USB device does not
work
When the USB operating
speed is slow
Make sure the card is properly inserted.
Confirm that the card conforms to the PC Card Standard.
Note that after a driver (PC Card driver or other) is installed, the computer must
be restarted.
Check that the proper port settings have been made.
Read the PC Card’s manual. Or, you may need to call the manufacturer of the PC Card.
Try removing/reinserting the PC Card by following the proper procedure (
page 28
).
Confirm that a driver for your operating system has been installed.
page 37
You can check whether the RAM module is recognized using [Information] menu in
the Setup Utility. If the RAM module is not recognized, turn the computer off and
reinsert the RAM module.
Make sure the RAM module has been properly inserted.
Use the RAM module that supports the recommended specifications (
page 37
).
Windows 2000
Check the address map by going to [View] - [Resources by type] in [Control Panel] -
[System] - [Hardware] - [Device Manager].
Windows XP
Check the address map by going to [View] - [Resources by type] in [Control Panel] -
[Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
Make sure a driver is installed.
Contact the manufacturer of the product.
Some USB devices may not operate properly when connected to the right side USB
port. In this case, try connecting the device to the left side port on the computer.
When using devices before Windows has started up (e.g., when starting the com-
puter from a floppy disk or CD drive), connect the device to the USB port on the
left side (USB 2.0-compatible).
When ! is displayed in the Device Manager, try removing and connecting the de-
vice once more. If the problem persists, restart the computer.
Windows XP
Select [USB Root Hub] in [start] - [Control Panel] - [Performance and Maintenance] -
[System] - [Hardware] - [Device Manager] - [Universal Serial Bus controller], then
delete the check mark for [Allow the computer to turn off this device to save power].
Connect USB 2.0 devices to the port on the left side.
Connecting Peripherals (continued)
Has the floppy disk been correctly inserted?
Has the floppy disk been correctly formatted?
Your floppy disk content may be corrupted.
Is the floppy disk write-protected?
Windows 2000
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Windows XP
Select [Format] in [start] - [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming
the disk volume and format type, start formatting.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact your technical support office.
Try testing another drive or media.
Cannot read/write to a
floppy disk
Unable to write to a disk
How to format a floppy
disk is unclear
Unable to read/write to
the hard disk
When the previous item
is not the cause
Disk Operations