Installation/Troubleshooting
15
Troubleshooting
[For assistance, please call: 1-800-272-7033]
2
Troubleshooting
The Panasonic Network Camera support website "http://panasonic.co.jp/pcc/
products/en/netwkcam/" includes various technical information other than the contents
in this troubleshooting section. Access it if problems occur.
2.1
About Indicator Display
Problem
Cause and Remedy
Indicator lights
or blinks orange.
• Ethernet cable is not connected properly.
Connect the Ethernet cable properly.
• PC, Ethernet hub or router is not working.
Confirm that PC, Ethernet hub and router is working.
• The switch on the bottom of the camera is set to WIRELESS
when trying to connect in the wired mode, or the switch is set to
WIRED when trying to connect in the wireless mode.
Set the switch to the corresponding mode.
• The wireless settings are not identical with those of the router.
Set the same SSID, Communication mode and WEP as
those of the router.
Indicator
continues
blinking orange.
• Indicator blinks orange when updating firmware.
If you access the camera on the web browser, Update
Firmware page will be displayed. Update the firmware
following the procedure (see page 81 of the Operating
Instructions in the Setup CD-ROM). If you fail to update the
firmware, see page 30.
Indicator
continues
blinking orange
(2-second
interval).
• The router on your network is turned off.
Turn the router on, and wait for a while until the ADSL line is
connected.
• An error occurs in UPnP port forwarding.
Set up the camera again in [Automatic Setup] by the Setup
Program following the Getting Started.
