Installation/Troubleshooting
22
Troubleshooting
The color on the
image is
strange.
• White balance does not work well.
Adjust the white balance on the Camera page (see page 37
of the Operating Instructions in the Setup CD-ROM).
• The color display setting on your PC is set lower than 16 bits.
Set the color display 16 bits or higher.
Image flickers.
• The object is dark.
Make the area around the camera brighter.
• The AC power source frequency setting is wrong.
Set the proper AC power source frequency used in your area
(see page 37 of the Operating Instructions in the Setup CD-
ROM).
• A bright object may cause horizontal flickers on the image.
Changing the object improves the flickers. Or adjusting
brightness to the [+] side on the operation bar eases the
flickers.
An old image is
displayed.
• The old image is temporarily stored on the web browser.
Set [Every visit to the page] on the web browser to check for
temporary Internet files (see page 95 of the Operating
Instructions in the Setup CD-ROM).
Brightness is
not adjusted for
about half a
minute.
• Brightness may not be adjusted for about half a minute, if the
brightness changes sharply.
Locate the camera where the brightness does not change
sharply.
Problem
Cause and Remedy