Panasonic BB-HGW700 Operating Instructions Manual Download

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Operating Instructions

116

3.4.3

Support

The support function allows you to get product and support information from the Internet.

3.4.4

Help

The help function explains each heading on the setup page.

Note

You can also view help by clicking on each heading on that setup page.

Click [Support] on the menu page.

Click the URL for product information or
support information.

•

The website is displayed.

Example of support information website

Click [Help] on the setup page.

Select the heading you want to research.

Summary of Contents for BB-HGW700

Page 1: ...System Operating Instructions Version 1 1 Model No BB HGW700A Please read this manual before using and save this manual for your future reference Panasonic Web Site http www panasonic com for customers in the USA or Puerto Rico ...

Page 2: ...m Requirements Note If you have any inquiries regarding your PC contact your PC dealer Item Description Operating System IPv6 Windows XP Operating System IPv4 Windows XP Windows 2000 Windows Me Windows 98SE Interface 10 100 Mbps network card installed Memory Over 64 MB Protocol TCP IP protocol Web Browser Internet Explorer 6 0 or later Compatible cameras Customer provided as of Mar 2005 Indoor typ...

Page 3: ...rks Microsoft MSN Windows and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herein are the property of their respective owners Network Camera Management System Memo Serial Number MAC Address Name and address of dealer Date o...

Page 4: ...t 7 The AC cord is used as the main disconnect device ensure that the AC outlet is located installed near the product and is easily accessible 8 Use only the included Panasonic AC adaptor and AC cord 9 The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use 10 To prevent the risk of fire or electrical shock do not expose this product to rain or any ty...

Page 5: ...ctions 22 3 1 1 Registering ISPs 22 3 1 2 Registering IPv6 ISPs 30 3 1 3 Confirming Connection to the Internet 37 3 1 4 Managing the Connection Mode 38 3 1 5 Using Camera 40 3 1 6 Registering a Camera Automatically 42 3 1 7 Using Wireless 48 3 1 8 Using DynamicDNS 56 3 2 Using Advanced Setup 60 3 2 1 Accessing this Product from the Internet 60 3 2 2 Improving Security 66 3 2 3 Improving IPv6 Secur...

Page 6: ... 4 Other Information 117 4 1 Factory Default 117 4 1 1 Factory Default 117 4 1 2 Restart 117 4 2 Disabling Pop up Blocker 118 4 3 UPnP Setup on your PC 119 4 4 IPv6 Setup on your PC 124 4 4 1 Setting an IPv6 Address Using Windows XP 124 4 4 2 Re obtaining an IPv6 Global Address 127 4 4 3 Setting a Static IPv6 Global Address 127 4 5 PPTP Setup when Using VPN Windows XP 128 4 6 Web Browser Setup whe...

Page 7: ...stomer provided the camera s automatic registration function can automatically set up wireless security encryption WEP setup etc and camera network related settings port forwarding setup etc Camera Portal By using this product with Panasonic s network camera Customer provided the camera portal can list up to 16 camera names and their still images on a monitoring screen Also the camera portal page ...

Page 8: ...5 straight cable 1 pc Network Camera PC Main unit 1 pc AC adaptor 1 pc Cord length approx 3 m 9 8 feet Order No PQLV202Y AC cord 1 pc Cord length approx 1 8 m 5 9 feet Order No PSJA1069Z Ethernet cable category 5 straight cable 1 pc Cable length approx 1 m 1 1 yards Order No PQJA10138Z Stand 1 pc Order No PQYLHGW502 CD ROM 1 pc Operating Instructions etc Order No PSQX3487XCD Installation Troublesh...

Page 9: ...e page 10 PPPoE Indicator see page 10 WIRELESS Indicator see page 10 LAN1 LAN4 Indicators see page 10 Diversity Antenna The antenna rotates 100 degrees clockwise and counterclockwise 200 degrees in total DC IN Jack see Installation Troubleshooting LAN1 LAN4 Jacks see Installation Troubleshooting WAN Jack see Installation Troubleshooting 100 FACTORY DEFAULT RESET Button see page 117 100 ...

Page 10: ...duct is connected and sending or receiving data LAN1 LAN4 Green This product is successfully connected to a PC or Ethernet hub Green Blinking This product is sending or receiving data WIRELESS Green This product is successfully connected to a wireless device Green Blinking This product is sending or receiving data in a wireless LAN Orange This product is not connected to a wireless device No light...

Page 11: ...s product s setup information application setup information logs and other system management information is the responsibility of the customer Access to this information should be limited to users or user groups and third parties should not be allowed to refer to modify delete or copy this information Information such as user name password setup and management information should be kept confidenti...

Page 12: ...completed a connection with a compatible camera Customer provided See the camera s manuals for more details Setup see page 13 Camera Portal see page 17 If the top page is not displayed Confirm that http bbhgw webpage 8080 is entered correctly in the address bar the default port number is 8080 If the address is correct and the top page is still not displayed enter http 192 168 0 254 8080 Confirm th...

Page 13: ...n the main page The help page describes the operations of each heading Top Displays the top page see page 11 Setup Displays the setup page It is possible to set up all operations from this page see this page IPv6 Setup Displays the IPv6 setup page see page 16 Camera Portal Allows you to view images from the camera registered on this product see page 17 Menu Main 1 2 3 4 5 6 7 8 9 14 16 17 18 19 20...

Page 14: ...g a user name and password this product allows you to create a VPN Virtual Private Network using PPTP Point to Point Tunneling Protocol see page 88 VPN IPsec By setting security policy database this product allows you to create a VPN using IPsec see page 90 Applications This function allows you to register execute and delete applications for use with this product see page 98 Maintenance Password M...

Page 15: ... Displays information such as connection status see page 109 Log Displays Filtering Log UPnP Log general UPnP Log CP Connection Log DynamicDNS Log VPN PPTP Connection Log VPN IPsec Connection Log Mail Transmission Log and VPN IPv4 IPsec Connection Log see page 112 Support Product and support information can be found on the Internet see page 116 Help Explains about commands and functions on the set...

Page 16: ...age The Help page describes the operations of each heading IPv6 ISP Registration IPv6 basic setup to connect to the Internet see page 30 IPv6 Security Allows you to set up IPv6 filtering and control access to this product at the touch of button and automatically saves a log see page 72 IPv6 Options Sets up access on the LAN side and various other IPv6 options see page 85 Menu Main 1 2 3 1 2 3 ...

Page 17: ...op up blocker may prevent the camera from displaying the image See page 118 about a pop up blocker Notes If an exclamation mark is displayed click it and the camera s password window is displayed Perform the settings on each page Setting Allow Access from the Internet to Enable displays the camera images on the Camera Portal over the Internet Setting Disable only displays the camera images on the ...

Page 18: ...ger or displayed in public If the camera and this product are disconnected while sending or receiving data a key mark when camera authentication is set up or a blue unmarked window is displayed In this case after checking that the camera s power supply and connections are correctly inserted click Refresh Camera 3 Click the camera frame you want to access If an authentication window is displayed en...

Page 19: ... the IP address WAN on the setup pages see page 109 When using this product with a service that is not a static IP service the IP address changes It is recommended that you use the Viewnetcam com service see page 56 3 Press Enter The camera portal is displayed By clicking on the still image a single moving image can be displayed When Microsoft Windows XP Service Pack 2 is used a pop up blocker may...

Page 20: ...een set up the key mark will be displayed A blue unmarked window is displayed when the camera is outside operation time If a blue unmarked window is displayed even when the camera is operating click Refresh Camera The blue unmarked window may be displayed when authentication is being confirmed If the camera and this product are disconnected while sending or receiving data a key mark when camera au...

Page 21: ...customers responsibility not to infringe on privacy or copyright rules and regulations It is generally accepted that Privacy is the legal right not to have one s private life displayed in public and the right to have control over one s own personal information Image right is the right to not have portraits or photographic images of one s self created by a stranger or displayed in public If the cam...

Page 22: ...rver 1 DNS Server 2 Domain Name It is necessary to enter the following data when using PPPoE connection Enter the user name and password referring to the ISP s setup information Enter the service name access concentrator name DNS server 1 DNS server 2 and or domain name if specified by the ISP DHCP see page 25 ISP Name Device Name Gateway DNS Server 1 DNS Server 2 Domain Name When the ISP is using...

Page 23: ...PoE Connection Follow the steps below to set up PPPoE connection 1 Select ISP Registration 2 Click Register Edit on the ISP registration list 3 Select PPPoE Private address 192 168 0 2 Private address 192 168 0 1 Internet ISP Modem The ISP assigns an IP address by PPPoE connection ...

Page 24: ... Name and Password and if specified by the ISP enter Service Name Access Concentrator Name DNS Server 1 2 and or Domain Name See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is complete click Save The entered information ...

Page 25: ...ation list 3 Select DHCP 4 Enter ISP Name Enter no more than 20 characters In the example right abcde has been entered 5 If specified by the ISP enter Device Name Gateway DNS Server 1 2 and or Domain Name See the ISP s setup information To return to the original settings click Cancel The device name is sometimes said by the ISP to be the ID entered into the PC s Computer Name entry field Private a...

Page 26: ...n setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is complete click Save The entered information is saved Note When saving do not cut the power supply If cut saving might not be completed successfully 9 When Restart is displayed on the setup page click it 10 Restart the PC Check that the PC is connected to...

Page 27: ...ssary if you are instructed by the ISP to enter the value of the IP address or gateway address into setup information 1 Select ISP Registration 2 Click Register Edit on the ISP registration list 3 Select Static Private address 192 168 0 2 Private address 192 168 0 1 Internet ISP Modem An IP address is set based on information from the ISP Static IP Address ...

Page 28: ...ver 1 2 and if specified by the ISP enter the Domain Name See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is complete click Save The entered information is saved Note When saving do not cut the power supply If cut saving...

Page 29: ...ow the steps below to delete ISPs from the ISP registration list IPv6 ISP Registration List 1 Click Delete on the row of the ISP you want to delete The ISP deletion confirmation window is displayed 2 Click Yes To cancel the deletion click No 3 When Restart is displayed on the setup page click it ...

Page 30: ...t Methods of connection to the IPv6 network are different depending on the ISP Select a connection type referring to information from your ISP Consult with your contracted ISP about which IPv6 connection type to use or about your service or contract Connection Type Description Tunneling see page 31 ISP Name Destination IP Address Prefix LAN IPv6 DNS Server 1 IPv6 DNS Server 2 IPv6 Address WAN Ente...

Page 31: ...ister Edit on the IPv6 ISP registration list 3 Select Tunneling 4 Enter ISP Name Enter no more than 20 characters In the example right abcde has been entered 5 Enter the Destination IP Address and Prefix LAN and if specified by the ISP enter the IPv6 DNS Server 1 IPv6 DNS Server 2 and or IPv6 Address WAN See the ISP s setup information To return to the original settings click Cancel 6 When setup i...

Page 32: ...y If cut saving might not be completed successfully 9 When Restart is displayed on the setup page click it 10 Restart the PC Check that the PC is connected to the Internet see page 37 Notes When registering or editing restart all PCs connected to the LAN home side When adding more PCs after setup has been completed connect the new PCs to jacks LAN1 to LAN4 and then restart ...

Page 33: ... example right abcde has been entered 5 Set the destination router s IPv4 Address To return to the original settings click Cancel Note Set a public 6to4 relay router IP address for the destination IP address The 6to4 relay router is made public and can search the Internet 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in...

Page 34: ...ick it 10 Restart the PC Check that the PC is connected to the Internet see page 37 Notes When registering or editing restart all PCs connected to the LAN home side When adding more PCs after setup has been completed connect the new PCs to jacks LAN1 to LAN4 and then restart ...

Page 35: ...3 Select Static v6 4 Enter ISP Name Enter no more than 20 characters In the example right abcde has been entered 5 Enter the IPv6 Address WAN Prefix LAN IPv6 Default Gateway IPv6 DNS Server 1 and IPv6 DNS Server2 and if specified by the ISP enter the Domain Name See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and Go to Connection ...

Page 36: ...ted successfully 9 When Restart is displayed on the setup page click it 10 Restart the PC Check that the PC is connected to the Internet see page 37 Notes When registering or editing restart all PCs connected to the LAN home side When adding more PCs after setup has been completed connect the new PCs to jacks LAN1 to LAN4 and then restart For deleting IPv6 ISPs see page 29 ...

Page 37: ...ebsite address into the web browser s address bar e g http www panasonic com and press Enter The website is displayed When a website is not displayed Check that the website address was entered correctly in the web browser s address bar Check that the WAN and LAN indicators corresponding to the WAN and LAN jacks connected to this product are on Check that the power supply was turned on in the follo...

Page 38: ...nternet side are DHCP Static and PPPoE Setting up the DHCP Static Connection Mode to the WAN Internet Side Data Entry Field 1 Click Connection Mode on the menu page The connection mode page is displayed 2 Confirm that DHCP Static is selected as the connection mode It is checked as factory default 3 Select the ISP on the ISP selection dropdown list 4 Click Save When setup is complete the restart wi...

Page 39: ...onnection Mode on the menu page The connection mode page is displayed 2 Select PPPoE as the connection mode ISP Selection is modified 3 Select the ISP on the ISP selection dropdown list 4 Click Save When setup is complete the restart window is displayed 5 Click Restart ISP Selection Select only one ISP to use It is possible to select an IPv6 ISP if one is registered ...

Page 40: ...e camera Be careful that it does not overlap the address allocated by a server such as a DHCP PPTP server The default is 192 168 0 151 192 168 0 166 Port Number assigned to network camera Select Single port or By range If By range is selected the value of the Available Port Range is automatically allocated Single port can be used in the following situations 1 When connecting the WAN side to an int...

Page 41: ...istance please call 1 800 272 7033 Operating Instructions Functions IPv6 Camera Port Specify the port number for the IPv6 camera The specified port will be provided automatically to IPv6 cameras The default is 80 ...

Page 42: ...the camera image is registered on the Camera Portal Setup Headings Connecting the Camera without Using Automatic Setup When registering all cameras manually see Additional Camera Registration see page 44 This Product Port Forwarding Camera Registration Screen Assignment Camera Port Number IPv4 IP Address IPv4 Port Number IPv6 DNS Server Address IPv4 IPv6 Subnet Mask Default Gateway IPv4 SSID wirel...

Page 43: ...d IPv6 camera from the WAN side using the Camera Portal when using Internet Explorer 6 0 or later It should be possible to open it using a browser where you can specify an IPv6 address directly into the URL e g Mozilla 1 7 1 or later However using a browser other than Internet Explorer 6 0 or later is not under warranty See page 19 when making camera images accessible from the Internet 1 Click Cam...

Page 44: ...heading 2 Enter or Select Camera Name Camera network location Access Control Port IP Address Host Name IPv6 Address Host Name and Pre shared Key if you are using IPsec and click Add 3 When setup is complete click Save The entered information is saved 4 When Restart is displayed on the setup page click it 5 Follow the instructions on page 47 to add the new camera to the camera portal ...

Page 45: ...atically registered filtering settings and address translation are performed automatically When manually registering a WAN side camera it is not possible to view the camera images by clicking Confirm when the camera is Temporarily Saved Click Confirm after restarting to view the camera images When setting IPsec enable IPsec on the VPN IPsec page When camera images cannot be viewed by clicking Conf...

Page 46: ...e IPsec or Disable IPsec Pre shared Key When Enable IPsec is selected enter the Pre shared key Retype Pre shared Key Retype the same Pre shared key as above Application User Name Enter the user name used for the application function Password Enter the password used for the application function ...

Page 47: ...moving a camera from the Camera Portal select Remove the camera from the Camera Portal from the Camera List dropdown list and click on the camera frame you want to remove on the Screen Assignment To cancel the current selection click Cancel 4 When setup is complete click Save To return to the original settings click Cancel 5 When Restart is displayed on the setup page click it The registered camer...

Page 48: ...e wireless devices by naming SSID a network and using the same SSID and data channels for all of them Set the same SSID and data channel for all devices on the wireless LAN network It is possible for wireless devices connected to this product with the same SSID to send receive data by searching the data channel automatically Note The default is set as the device specific SSID and the 13 character ...

Page 49: ... a wireless camera etc has been registered automatically it is necessary to match the wireless camera s settings 1 Click Wireless on the setup page 2 Enter the SSID into the data entry field and select a Channel See page 50 for information about the Stealth SSID To return to the original settings click Cancel Enter the same SSID into wireless devices connected to this product The default SSID is d...

Page 50: ...y if other 2 4 GHz band wireless devices including the 802 11b wireless device exist the data speed is reduced SSID A name is given to the network on a wireless LAN This name is called SSID The SSID can be set on each device connected to the wireless LAN and data can only be sent received to and from devices with the same SSID Enter the SSID following the guidelines below The device specific SSID ...

Page 51: ...d devices on the wireless LAN Always set encryption If you send unencrypted data there is a chance that it might be read by a third party or your PC may be invaded etc The type of authentication in encryption is not only Shared Key but also Open System Authentication conversion is done automatically by this product to match the device Channel Sets the channel to receive send data within the networ...

Page 52: ...evices and select the same WEP key number as in step 4 Regarding the data entry field see page 53 The encryption key is called Key Index on Windows XP 5 Click Save 6 After checking the setting information click Restart 1 Click Encryption 2 Select from Disabled WEP and WPA PSK WPA2 PSK on the Encryption dropdown list If Disabled is selected click Save When WEP is selected 3 Select from 10 hexadecim...

Page 53: ...2 PSK followed by WEP then Disabled Factory Default is WEP WEP Key Safety increases from 64 bit to 128 bit to 152 bit but as the safety increases the data speed is reduced slightly In Windows XP 64 bit is displayed as 40 bit 10 digits and 128 bit is displayed as 104 bit 26 digits Alpha numerical 13 characters 128 bit in WEP Key 1 is selected in factory default When WPA PSK WPA2 PSK is selected 3 F...

Page 54: ...d 63 alphanumeric characters or 64 hexadecimal characters When encrypting it is necessary to set the same network key on the device receiving the data The set network key is only displayed once so make a note of it if necessary Renewal interval Set the interval for refreshing the encryption key Set a value between 30 and 604800 seconds 604800 seconds is the equivalent of one week Data encryption S...

Page 55: ...s IP Address and MAC Address see page 132 Note See the Panasonic Support Website http panasonic co jp pcc products en netwkcam for more details about Panasonic s wireless cameras 1 Click MAC Address Filtering 2 Click Add under the Operation heading 3 Enter the MAC Address in the data entry field Enter two numbers or letters such as A F a f each time separated by a e g 01 23 45 ab cd ef 4 Click Add...

Page 56: ...ernet using a Static connection access the camera portal using the IP address registered in this product s Basic Setup It is not necessary to register for the Viewnetcam com service 1 Click DynamicDNS on the setup page 2 Select Viewnetcam com Note When the camera is already registered for the Viewnetcam com service do not perform registration again 3 Click Save 4 When Restart is displayed on the S...

Page 57: ...h the Viewnetcam com service 7 Click Your Account Link 8 By following the Viewnetcam com registration instructions you can register this product with Viewnetcam com 9 Enter the URL displayed in Personal URL into the web browser of a PC that is connected to the Internet e g http camXXXX viewnetcam com 80 The camera portal is displayed ...

Page 58: ...e user specified DynamicDNS service other than the Viewnetcam com services confirm the operational conditions of the service Consult with your ISP about the use or setup of the user specified DynamicDNS service When connecting to the Internet using a Static connection access the camera portal using the IP address registered in this product s Basic Setup It is not necessary to register for the user...

Page 59: ... assistance please call 1 800 272 7033 Operating Instructions Functions 7 After you agree with the contents in the User specified DynamicDNS click Agree 8 When Restart is displayed on the setup page click it ...

Page 60: ...pplications that support UPnP Windows MSN Messenger etc see pages 82 and 119 Note When performing address translation set up the network for all PCs connected to this product and restart the PC Data Entry Field 1 Click Address Translation on the setup page 2 Select Enable or Disable 3 When setup is complete click Save The entered information is saved 4 When Restart is displayed on the setup page c...

Page 61: ... number for the camera portal of this product factory default 80 Modify the port number for the camera portal of this product in Options see page 77 Up to 16 settings can be registered Example When making a website accessible by starting up a web server on a PC with a private address of 192 168 0 2 enter the TCP protocol port number 80 HTTP service port number and 192 168 0 2 private address When ...

Page 62: ...rocessed from the lowest number Protocol Select a protocol to be used when sending receiving data over the Internet It is possible to select from TCP UDP TCP UDP ESP GRE and selects all the protocols Forwarding Port No Specify a port that can be used when sending receiving data over the Internet Specify a forwarding port between 0 and 65535 When you only want to use one port enter that port number...

Page 63: ...rding Port No Forwarding IP Address If Enable is checked in Entry the specified entry is enabled If Disable is checked the entry will not function but the settings will not be deleted to make it easier to set up next time Regarding the other headings see the data entry field see page 62 4 Click Add The port forwarding page is displayed and the added information field will be highlighted in orange ...

Page 64: ... displayed 3 When you want to modify the settings click Modify when you want to delete the settings click Delete The port forwarding page is displayed After modification the modified information field will be highlighted in orange and the settings will have changed After deletion the deleted information field will be highlighted in orange and Unsaved Deletion is displayed 4 Click Save The restart ...

Page 65: ...N Home side using port forwarding The IP address filters registered at the forwarding destination are disabled The DMZ function of this product does not split the network into segments Therefore in the unlikely event that the forwarding destination IP address is attacked there is a chance that other devices connected to the LAN side have also been attacked Bear this in mind when using this system ...

Page 66: ...ecurity This function allows you to limit access to this product and set up filtering easily When performing security setup a filtering log is saved in the default settings The saved log is displayed as a three character abbreviation see page 67 ...

Page 67: ...sible to select either None Administrator Only or Restricted Access for access to Camera Portal from the WAN side In factory default settings None and Log Output are both checked Stealth Mode Stealth Mode can hide this product from WAN Internet Display when saving log STL It is possible to set this product to not respond to Pings etc from the WAN Internet side Therefore it can escape the attacker ...

Page 68: ...ns Prioritization top to bottom Packet Filtering see page 69 Easy Security Settings see page 66 Stealth Mode see page 67 These functions are executed in the above order At each level the packet is either passed or intercepted Note When using the DMZ function see page 65 the security function cannot be executed for DMZ terminal packets Attack Detection is enabled Display when saving log DoS Harmful...

Page 69: ... 1 Click Packet Filtering on the security setup page 2 Click Add under the Operation heading 3 Set the necessary headings and click Add 4 When setup is complete click Save The entered information is saved 5 When Restart is displayed on the setup page click it No Select an entry no between 1 and 64 Packet filtering is processed from the smallest entry no up If an entry is already registered it will...

Page 70: ... in the range this product will not be filtered When you want to filter this product it is necessary to enter or the code for this product local in the IP address data field Source Port Set the packet source port to be filtered When using only 1 port enter the port number When entering a range enter in between the numbers For example when you want to use port numbers 2000 to 3000 enter 2000 3000 T...

Page 71: ...selected heading 4 When setup is complete click Save The entered information is saved 5 When Restart is displayed on the setup page click it Changing the Priority of Filtering Headings Packet filtering is processed starting from the smallest entry no To change the priority of filtering headings on Change of Priority on the filtering setup page enter the heading entry no you want to move in the lef...

Page 72: ...in terms of security The default settings are oriented to the highest possible level Only change them if essential Access by Direct Hosting of SMB is rejected in both directions Display when saving log SHR Rejects access in both directions by Direct Hosting of SMB In factory default settings Access by Direct Hosting of SMB is rejected in both directions and Log Output are both checked Access by po...

Page 73: ...duct from WAN Internet side IPv6 network and Log Output are both checked Regard Ident packet as an exception Display when saving log STL Ident When clients try to send receive E mail There is E mail server that authenticates E mails to from clients This authentication uses recognition protocol which uses TCP port number 113 The authentication level is relatively low so there are not many cases whe...

Page 74: ...ilter only IPv6 packets By specifying the IPv6 address port and protocol parameters it is possible to either pass or intercept IPv6 packets that are being received If the parameters are set effectively they can be used as a security measure Filtering is processed from the smallest entry no up For an explanation of each heading in filtering see page 75 1 Click IPv6 Packet Filtering on the security ...

Page 75: ...ter 2002 C0A8 1234 into the IPv6 address field and 48 into the prefix length field If is entered in the IPv6 address field all packets are filtered Note When specifying an IPv6 address range even if this product s IPv6 address is included in the range this product will not be filtered When you want to filter this product it is necessary to enter or the code for this product local in the IPv6 addre...

Page 76: ... setup is complete click Save The entered information is saved 5 When Restart is displayed on the setup page click it Changing the Priority of Filtering Headings Packet filtering is processed starting from the smallest entry no To change the priority of filtering headings on Change of Priority on the filtering setup page enter the heading entry no you want to move in the left data field the destin...

Page 77: ...ssential Take the following steps to modify Options Notes When modifying options set the PC s connected to this product accordingly then restart the PC s LAN IP Address DHCP Server LAN IP Address setting 1 Click Options on the setup page See next page for details of each heading 2 Select a setup heading at the top of the page 3 Enter the modified data in the data entry field To return to the origi...

Page 78: ...ask Enter the LAN Home side subnet mask Port No of Setup pages Enter a port number for the Setup pages Use a port number less than 65535 However the numbers 1 1023 excluding 80 because they are well known ports and 53 1723 and 10000 because they are used by this product cannot be used Port No of Camera Portal Enter a port number for the Camera Portal Use a port number less than 65535 However the n...

Page 79: ...lected even if the other headings are set they will not function They will function however if Enable is re selected IP Address LAN Enter the IP address that you want to stabilize of the corresponding PC MAC Address Enter the LAN card s MAC address of the corresponding PC Enter two numbers or letters between A F a f each time separated by a colon e g 01 23 45 ab cd ef The window right is displayed...

Page 80: ...ize MTU is the largest possible packet that can be sent The larger the value of MTU the bigger the packet can be which is forwarded in one go However if the value of MTU is too big the packet may be split and forwarded in several parts As a result the forwarding speed is reduced Usually this product sets an appropriate MTU value automatically Only modify it when necessary The setup page is display...

Page 81: ...or RIP supporting devices on the LAN Home side The default is set to Disable WAN When sending path information to the WAN Information side LAN side information can be seen from the outside It is possible to select Send Receive Receive only Send only and Disable The default is set to Disable 1 Click Routing in Options 2 Set Entry Destination IP Address Netmask Gateway and Metric in Static Routing 3...

Page 82: ...N side of this product If Request a Specified Time or Indefinite is selected first a request is made to the UPnP compatible router for a port to be opened for a specified time but if that request is denied indefinite is requested If Request an Indefinite Time is selected indefinite is requested from the start Notes Once a port has been registered and the deleting time set above has passed the port...

Page 83: ... cameras registered on this product Notes Even if the Top router supports UPnP it may not work due to the Top router s specifications When the settings for filtering sent data from WAN to LAN through the Top router have been set sometimes access from the Internet to the Camera Portal and cameras connected to the LAN side is denied It is necessary to modify the filtering settings of the Top router ...

Page 84: ...piece of hardware for identification Some ISPs require that you register the MAC address of your PC s network adaptor which was connected to your cable or DSL modem during installation To enable MAC address cloning enter your adaptor s MAC address in the New MAC address field and click Save To disable MAC address cloning and the keep the default setting click Cancel ...

Page 85: ...nd Routing When necessary take the following steps to modify Options IPv6 Address LAN RA IPv6 Address LAN 1 Click IPv6 Options on the setup page See next page for details of each heading 2 Select a setup heading at the top of the page 3 Enter the modified data in the data entry field To return to the original settings click Cancel 4 When setup is complete click Save The entered information is save...

Page 86: ... this product s LAN network information is made accessible to the WAN side when either Send Receive or Receive only are selected RA Sets whether to Enable or Disable the sending of RA from this product to the LAN side Usually it is not necessary to change this setting The default setting is Enable IPv6 connection You can set the IPv6 link MTU size to between 1280 and 1500 bytes Do not change this ...

Page 87: ...Static Routing 3 Click Save The restart window indicating that setup is complete is displayed 4 Click Restart Entry Specifying Enable in this heading enables the static routing setting set previously Select Disable if you do not want to use static routing Even if Disable is selected the entered settings will not be deleted Destination IPv6 Address Enter the IPv6 address and prefix to be routed Gat...

Page 88: ...ck Enable by PPTP Server 2 Enter the User Name and Password and click Save The restart window indicating that the user name and password have been set is displayed 3 Click Restart After the window that indicates that this product will restart the top page is displayed PPTP Server Select Enable or Disable Available Address Range An IP address is assigned from the PPTP server when connected The maxi...

Page 89: ...reby the user name and password are encrypted and authenticated The MS CHAP authenticates encrypted data in one direction from the client to this product only Whereas the MS CHAPv2 authenticates data traveling in both directions so is even more secure than the MS CHAP Select MS CHAP or MS CHAPv2 are used or Only MS CHAPv2 is used The default is set to MS CHAP or MS CHAPv2 are used Encryption This ...

Page 90: ...er the Control heading The Destination Information page is displayed 2 Enter the necessary data and click Add After restart is performed the top page will be displayed Up to 10 databases can be registered 3 Check Enable next to IPsec Either the initiator or responder of this product will operate 4 Click Save 5 Click Restart Notes After adding a Security Policy Database ensure that IPsec is set to ...

Page 91: ...ets the other party s WAN IPv4 address Destination LAN network Set the destination s LAN network prefix and prefix length Make sure that this product s LAN side network is a different network from the destination s LAN side network Options Setup Sets detailed IPsec related settings see page 94 IPv6 Settings Destination IPv6 WAN address Sets the other party s WAN IPv6 global address Destination LAN...

Page 92: ... the Destination LAN network Own LAN Network 192 168 0 0 24 Destination LAN Network 192 168 3 0 24 Destination IPv4 WAN address 10 0 0 3 Own LAN Network Destination LAN Network 2001 1004 64 Destination IPv6 WAN address 2001 1004 2001 1001 64 IPv4 Settings Enter 10 0 0 3 for the Destination IPv4 WAN address Enter 192 168 3 0 prefix length 24 for the Destination LAN network IPv6 Settings Enter 2001 ...

Page 93: ...be connected via IPsec In the example below IPsec will not operate because the two networks are the same Own LAN Network 192 168 0 0 24 Destination LAN Network 192 168 0 0 24 Destination IPv4 WAN address 10 0 0 1 Own LAN Network 2001 1001 64 Destination LAN Network 2001 1001 64 Destination IPv6 WAN address 2001 1002 ...

Page 94: ... Conversion Mode to Aggressive Domain Name When your ID is a Domain Name set it here Own LAN Network IPv4 Address Set All or Specify the source IP address of the packet When selecting All targets the network that is set by this product s LAN side IP address setting and encapsulates the packet by IPsec When selecting Specify targets the address that is specified by LAN Network and encapsulates by I...

Page 95: ...group 1 but group 1 is not weak When the conversion mode is set to Aggressive both IPsec devices must have the same DH group set Life Time Set the IPsec SA lifetime The time must be set between 5 minutes and 2400 hours PFS Set whether to enable PFS Perfect Forward Security in phase 2 Select from Enable DH Group 2 Enable DH Group 1 and Disable When Enable Group 2 is selected the Diffie Hellman exch...

Page 96: ...ng Instructions 96 IPsec IPv6 Options Setup It is possible to perform detailed IPsec connection settings Usually they do not need to be modified You may need specialist knowledge when performing these settings ...

Page 97: ... to Aggressive Domain Name When your ID is a Domain Name set it here Own LAN Network IPv6 Address Select All or Specify packet source IP addresses When All is selected the packets of all global addresses on the LAN side are encapsulated using IPsec When selecting Specify targets the global address that is specified by LAN Network and encapsulates by IPsec LAN Network Set the packet source network ...

Page 98: ...ortal applications pre installed Registering Applications 1 Click Applications on the setup page 2 To choose an application click Browse The Choose File dialog box is displayed 3 Select the application you want to install from the file list and click Open The selected file is displayed in the File Name field 4 Click Start Note These applications are only available when using IPv4 and not IPv6 Also...

Page 99: ...1 Click Applications on the setup page 2 Select an application and click either Disable Setup or Delete When deleting a confirmation dialog box is displayed Check whether the application is correct and click Yes See the Instructions of each application for more information on the Setup page 1 Click Applications on the setup page 2 Select an application and click Execute Notes In default settings t...

Page 100: ...Note SMTP authentication is not supported 1 Click E mail Setup for Applications 2 Set each heading and click Save 3 Click Restart SMTP Server IP Address or Host Name Enter the sent mail SMTP server s address 1 or host name 1 255 characters 2 POP3 Server IP Address or Host Name Enter the received mail POP3 server s address 1 or host name 1 255 characters 2 Login ID Enter the received mail POP3 serv...

Page 101: ...Password data field then re enter in the Retype Password data field You can set one password in Setup Pages and up to 4 in Camera Portal Notes When re entering the password do not use the copy or paste functions User names and passwords are case sensitive 4 Click Save When password modification is complete the window on the right will be displayed If the entered password is incorrect the window on...

Page 102: ...e window is displayed 3 Select the firmware file you want to install from the file list and click Open The selected file is displayed in the File Name field of the update firmware page 4 Click Start Firmware is updated Note When updating firmware do not cut the power supply If cut the update might not be completed successfully If the power is inadvertently cut the power indicator will blink green ...

Page 103: ...ase call 1 800 272 7033 Operating Instructions Functions Out of Memory The built in memory of this product is reduced due to load processing After restarting this product re update the firmware Error Message Cause and Remedy ...

Page 104: ...ecute the application function on the setup page 1 Click Save Settings on the setup page 2 Click Creating a configuration file The download wizard window is displayed 3 Specify the Location and File name and Save 1 Click Save Settings on the setup page 2 Click Browse to select the file to be loaded The Choose File window is displayed 3 Select the file to be loaded from the file list and click Open...

Page 105: ...d or disabled 3 3 5 Initializing The Settings This function resets all settings to the factory default see page 140 Notes When using the DHCP server function see page 77 restart all LAN Home side PCs connected to this product Applications cannot be reset to factory default When resetting factory default all applications are disabled Execute the application function on the setup page 1 Click Restar...

Page 106: ...N Internet side this product cannot be re accessed from the WAN side Session keep alive function This product has a session keep alive function This is when using the always mode of PPPoE connection if connection with the ISP s server is disconnected for some reason the session keep alive function automatically tries to regain connection This function also has the following characteristics It is e...

Page 107: ...N IPsec Connection This function allows you to manually connect and disconnect VPN IPsec connection Connecting VPN IPsec Disconnecting VPN IPsec 1 Click VPN IPsec on the setup page 2 Click Connect to start VPN IPsec connection 1 Click VPN IPsec on the setup page 2 Click Disconnect to disconnect ...

Page 108: ...s it cannot respond to the Ping When the host name cannot be found in the DNS XXX is not found is displayed An IPv6 address cannot be entered 1 Click Ping on the setup page 2 Enter the IP address e g 192 168 0 1 or host name of the device you would like to check Click Cancel to return the IP address or host name fields to a blank field 3 Click Ping When a device is connected successfully the windo...

Page 109: ...ion registered on this product is displayed Up to 128 pieces of information can be displayed When restarting this product UPnP port mapping registration information is deleted UPnP port mapping information can be checked by following the steps below Headings Displayed Registered UPnP port mapping information 1 Click Status on the setup page When displaying IPv6 Network Status click IPv6 Setup on t...

Page 110: ...s whether port mapping is enabled or disabled Client The client s IP address is displayed Protocol The protocol which is subject of the set information is displayed Either TCP or UDP is displayed External Port The external WAN side port number in the set port information is displayed Internal Port The client side s port number in the set port information is displayed Remote Host When the client re...

Page 111: ...istered information of cameras connected to this product The maximum number of cameras is 16 These are cameras that have been setup automatically The information for cameras setup manually is not displayed Take the following steps to check the camera information 1 Click Status on the setup page 2 Click Display Camera Status ...

Page 112: ...nd File Name and Save the contents displayed Filtering Log and IPv6 Filtering Log This function allows packet information to be registered if the packet is processed by the entry checked in Log Output on the packet filtering page Packet information such as filter number status direction and source destination port number up to 4000 pieces of information can be viewed When connecting using IPv6 it ...

Page 113: ... one of the following Port addition Port was added Port addition failure Port was not added Port removal Port was deleted Port removal by user operation Port was deleted by the user Port removal failure Port was not deleted All port removal by user operation All ports were deleted by the user Auto port removal by user operation The time set in Automatic deletion of UPnP port mapping has passed Aut...

Page 114: ...on Log This function allows you to view the history of mail transmission 100 logs can be displayed on 1 page and 400 can be recorded in total VPN IPv4 IPsec Connection Log This function allows you to view the VPN IPv4 IPsec logs 100 logs can be displayed on 1 page and 400 can be recorded in total 1 Click Log on the setup page 2 Click Display DynamicDNS Log 1 Click Log on the setup page 2 Click Dis...

Page 115: ...g Instructions Functions VPN IPv6 IPsec Connection Log This function allows you to view the VPN IPv6 IPsec logs 100 logs can be displayed on 1 page and 400 can be recorded in total 1 Click Log on the setup page 2 Click Display VPN IPv6 IPsec Connection Log ...

Page 116: ...nction explains each heading on the setup page Note You can also view help by clicking on each heading on that setup page 1 Click Support on the menu page 2 Click the URL for product information or support information The website is displayed Example of support information website 1 Click Help on the setup page 2 Select the heading you want to research ...

Page 117: ... LAN Home side PCs connected to this product Initializing using the FACTORY DEFAULT RESET button and Factory Default on the menu page perform the same operation Applications cannot be initialized When initializing this product all applications are disabled Execute the application function on the setup page 4 1 2 Restart When the power indicator is blinking red see Installation Troubleshooting on p...

Page 118: ...k 2 is used a pop up blocker may prevent the camera from displaying the image The following steps will display the image Registering the image as the permitted website 1 Click the warning displayed above the page and click it 2 Click Always Allow Pop ups from This Site 3 When prompted click Yes ...

Page 119: ...MSN Messenger however it is not officially compatible with the UPnP and therefore cannot be guaranteed UPnP Compatible Applications Applications that are compatible with the UPnP function are as follows MSN Messenger 6 1 Windows Messenger 4 7 Windows XP Windows Messenger is included with Windows XP as standard and MSN Messenger can be downloaded from Microsoft s website MSN Messenger has functions...

Page 120: ...t Update your version of MSN Messenger to 6 1 UPnP Setup 1 Select My Network Places from My Computer in the Start menu Then select View network connections 2 Select Optional Networking Components in the Advanced menu 3 Select Networking Services and click Details 4 Check that UPnP User Interface on the Networking Services page is checked If it is not checked check it and click OK When the Windows ...

Page 121: ...u Update your version to 6 1 Check the Version of DirectX UPnP Setup Windows Me only Note Windows 2000 and Windows 98SE do not have this setting 1 Select Run in the Start menu 2 Enter dxdiag in the name field and click OK 3 Update your version of DirectX if it is older than 8 1 Follow the instructions on the page 1 Select Control Panel from Settings in the Start menu 2 Double click Add Remove Prog...

Page 122: ... steps when using Windows XP 3 Select Communications in Components and click Details Check that Universal Plug and Play on the Components page is checked If it is not checked check it and click OK When the Windows Me CD ROM is required follow the instructions on the page 1 Connect a PC where UPnP is set to ON to this product This product s icon is displayed on the PC s My Network Places and Task T...

Page 123: ... the user name and password this product s setup page is displayed Function Name Windows XP Windows Me Windows Messenger 4 7 MSN Messenger 6 1 MSN Messenger 6 1 Instant Message Can be used irrespective of settings Can be used irrespective of settings Can be used irrespective of settings Voice Chat Can be used Can be used Can be used Video Chat Can be used Can be used Function not possible Sending ...

Page 124: ...essories Command Prompt and click The command prompt is started 2 Enter ipv6 install and press Enter If Succeeded is displayed it was installed successfully Note When Windows XP Service Pack 1 is not installed Succeeded will not be displayed Install Service Pack 1 3 Enter ipconfig on the command prompt window and press Enter If an IPv6 address is displayed it has been assigned to this PC 1 Select ...

Page 125: ...uctions Other Information If using Windows XP Service Pack 2 take the following setup steps 4 Click the General tab and check if the System is Service Pack 2 1 Select Start Control Panel and click 2 Click the Security Center icon 3 Click the Windows Firewall icon ...

Page 126: ...Operating Instructions 126 4 Click the Advanced tab and click Settings for ICMP 5 Check Allow incoming router request on the ICMP Settings window and click OK ...

Page 127: ... command line enter interface ipv6 and press Enter 4 Enter renew and re obtain an IPv6 global address 5 Enter exit press Enter and end the netsh command 1 Perform steps 1 2 and 3 in Re obtaining an IPv6 global address above 2 Enter show interface and press Enter Take a note of the Idx number of the Local Area Connection 3 Next enter set address interface the IPv6 global address type unicast and pr...

Page 128: ...ndows XP This function sets up a VPN PPTP connection on your PC Take the following steps when using Windows XP 1 Click Network and Internet Connections from Control Panel on the Start menu 2 Click Network Connections 3 Click Create a new connection 4 Click Next ...

Page 129: ...ng Instructions Other Information 5 Check Connect to the network at my workplace and click Next 6 Check Virtual Private Network connection and click Next 7 Enter the optional network name and click Next 8 Enter this product s WAN IP address and click Next ...

Page 130: ...k the Networking tab select PPTP VPN from the VPN dropdown list and click OK Set the Security settings and Options settings to match the authentication and encryption methods see page 89 set on this product 12 Enter the registered User Name and Password and click Connect ...

Page 131: ...ing steps to modify the web browser settings The following steps are for when using Internet Explorer 6 0 1 Start the web browser 2 Select Internet Options in the Tools menu 3 Click the Connections tab 4 Click LAN Settings 5 See the Use a proxy server for your LAN check box in the Local Area Network LAN Settings dialog box If the check box is checked uncheck it and click OK If the check box is unc...

Page 132: ...settings 4 7 1 Using Windows XP 2000 Note The ipconfig command explanations are displayed by entering ipconifg after the command prompt 1 From the Start menu select All programs Accessories and Command Prompt When using Windows 2000 from the Start menu select Programs Accessories and Command Prompt 2 Enter ipconifg all after the command prompt and push the Enter key ipconfig renew refreshes all of...

Page 133: ...s are for Windows 98SE 1 From the Start menu select Run 2 Enter winipcfg in the name field and click OK 3 Select the LAN card Ethernet adapter with the IP address you want to check 4 Click More Info See the IP Address field and check the set IP address See the Adapter Address field and check the LAN card Ethernet adaptor MAC address ...

Page 134: ...alue such as 169 254 XXX X is displayed it is possible that the IP address was not obtained correctly In that case take the following steps to refresh the IP address 1 Click Release The automatically obtained IP address is released 2 Click Rewrite A new IP address is assigned 3 Click OK ...

Page 135: ...it is possible to disable this product s DHCP server function and fix each LAN side PC s private address In this case it is necessary to set a unique IP address to each PC in advance Network with stable IP addresses Options This function allows you to fix a private address on the network without using the DHCP server function It is necessary to fix a unique private address on each PC After setting...

Page 136: ...al Area Connection connected to this product and select Properties 3 Select Internet Protocol TCP IP and click Properties 4 Select Use the following IP address 5 Enter the IP address e g 192 168 0 50 and subnet mask for each PC and enter 192 168 0 254 this product s factory default IP address into the Default gateway field The subnet mask is usually entered as 255 255 255 0 To access this product ...

Page 137: ...rmation 6 Click Use the following DNS server address 7 Enter the DNS server address into the data entry field and click OK 8 Click OK 9 Close the Network Connection window and restart the PC Close the Network and Dialup Connections window and restart the PC when using Windows 2000 ...

Page 138: ...ct the TCP IP related to the LAN card connected to this product in the Network dialog box and click Properties The TCP IP Properties dialog box is displayed 4 Click the IP Address tab in the TCP IP Properties dialog box 5 Select Specify IP Address 6 Enter the IP address e g 192 168 0 50 and subnet mask for each PC The subnet mask is usually entered as 255 255 255 0 To access this product s setup p...

Page 139: ... 192 168 0 254 is entered into the address field of Installed Gateway When modifying this product s IP address also modify the Installed Gateway address 10 Click the DNS Configuration tab 11 Select Enable DNS 12 Enter the DNS server address into the DNS Server Search Order address field and click Add 13 Enter the optional host name and click OK 14 Click OK The Modify System Setup dialog box is dis...

Page 140: ...tered Unregistered Unregistered Internet Connection Mode DHCP Static ISP Selection DHCP Automatic Setup Automatic Setup Enable Available Address Range 192 168 0 151 192 168 0 166 Camera Port Number Setup Specify Range Available Port Range 60001 60016 IPv6 Port 80 Screen Assignment Camera portal page display Camera Name and Still Image refreshing Basic Wireless Network 802 11b g SSID Displayed on t...

Page 141: ...Enable Port Forwarding DMZ function Unset Security Easy Security Settings Access by private IP addresses are rejected in both directions Log Output Access by NetBIOS File sharing Printer sharing PC remote access are rejected in both directions Log Output Access Control Setup pages Restricted Access Log Output Camera Portal None Log Output Stealth Mode Stealth Mode can hide this product from WAN In...

Page 142: ...ternet side IPv6 network Regard Ident packet as an exception Log Output IPv6 Intrusion Detection IPv6 Stateful packet inspection Dynamic packet filtering is enabled Log Output IPv6 Packet Filtering Current Status Unset LAN IP Address Setting LAN IP Address 192 168 0 254 Subnet Mask 255 255 255 0 Port No of Setup pages 8080 Port No of Camera Portal 80 DHCP Server DHCP Server Enable Available Addres...

Page 143: ... Specified Time or Indefinite IPv6 Address LAN fe80 254 RA Router Advertisement Enable Link MTU size 1500 bytes IPv6 Dynamic Routing WAN Disable LAN Disable IPv6 Static Routing Unset Basic PPTP Server Settings Disable Available Address Range 192 168 0 100 192 168 0 103 User Registration Unset Options Authentication MS CHAP or MS CHAPv2 are used Encryption MPPE 40 bit or MPPE 128 bit are permitted ...

Page 144: ...nstructions 144 Applications Password Application list Camera Status Notification application Cell Phone Camera Portal application Setup Pages Set when accessing this product for the first time Camera Portal Unset ...

Page 145: ...Physical Interface 1 8 pin modular jack RJ 45 IEEE 802 3 10Base T IEEE 802 3u 100Base TX Throughput between WAN and LAN using IPv4 value measured at Panasonic Maximum of 98 Mbps IPv4 SmartBits Maximum of 93 Mbps FTP Static Maximum of 92 Mbps FTP PPPoE Maximum of 16 Mbps FTP PPTP Maximum of 45 Mbps IPsec No Encryption SHA 1 Authentication Algorithm Throughput between WAN and LAN using IPv6 value me...

Page 146: ...n Speed Standard value Mbps 54 48 36 24 18 12 9 6 complying to IEEE 802 11g automatic fallback Frequency Range MHz 2412 2462 center frequency Number of Channels 11 Security WPA PSK TKIP WPA2 PSK AES WEP 64 bit 128 bit 152 bit SSID stealth SSID hidden SSID permitting not permitting connection using the ANY key MAC address filtering The figures shown are theoretical maximums and not the actual figur...

Page 147: ... DHCP Static IPv6 Tunneling 6to4 Static v6 PPPoE Connection Always Manual RIP Yes RIPv2 RIPng Yes DHCP Server Yes 128 client setup is possible DNS Relay DNS proxy answering Yes IP Packet Filtering Yes 64 setup Address Translation Method IP masquerade port forwarding Access Control ID Password Web Browser Setup Yes Firmware Update Yes VPN PPTP Server IPv4 IPsec IPv4 IPv6 ...

Page 148: ...Operating Instructions 148 ...

Page 149: ...Operating Instructions 149 Index ...

Page 150: ...7 132 135 IPsec 90 107 IPv6 16 30 72 85 124 ISP Registration 22 30 L LAN Jacks 9 Link MTU size 86 Logs 112 M MAC Address Filtering 55 MAC Clone 84 MS CHAP 89 MS CHAPv2 89 MTU Size 80 O Options 77 85 P Packet Filtering 69 74 Password 101 Ping 108 Port Forwarding 61 PPPoE Connection 23 79 106 PPTP 88 128 Proxy Server 131 R RA 85 Restart 105 117 Routing 81 86 S Save Settings 104 Security 66 72 Setup ...

Page 151: ...Operating Instructions 151 ...

Page 152: ... the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter This product is designed for use in the United States of America Sale or use of this product in ot...

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Panasonic BB-HGW700, Operating Instructions Manual

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