49
Operating Instructions
Troubleshooting
●
Operation
Symptom
Cause and remedial action
Reference
pages
No power
●
Is the AC adaptor securely connected to the AC outlet?
–––
●
If the power plug of the AC adaptor connected properly?
–––
●
Is the network cable for the PoE+ (IEEE802.3at) compatible power
supply device and the unit connected properly?
P.35
●
Power may not be supplied if the total power limit is exceeded on
power supply devices that allow connections to multiple PoE+
terminals.
Refer to the operating instructions for the PoE+ power supply device.
P.35
The status display lamp
flashes red continuously
●
The PoE+ power supply conditions do not meet the specifications.
Check the power supply device.
P.35
The status display lamp
flashes red several times
●
An error such as an attempt to perform a recording operation
while an SD card is not inserted has occurred.
Check the event log.
<Operations and
Settings>
P.105
Cannot operate
(common to wireless
remote control,
controller)
●
Is the power on?
If the unit’s status display lamp is off or if it has lit up orange,
it means that the unit’s power is not being supplied.
<Operations and
Settings>
P.7
●
Have the limiter functions been set?
<Operations and
Settings>
P.121 to 122
●
Has the correct unit to be operated been selected?
<Operations and
Settings>
P.9
Cannot operate using
the wireless remote
control
●
Have the remote control’s batteries run down or have the batteries
been installed with their polarities reversed?
If the status display lamp does not blink even when the wireless
remote control is operated near the wireless remote control signal
light-sensing area, it means that the batteries have run down.
Replace the batteries.
–––
●
Has the IR ID setting been set correctly?
<Operations and
Settings>
P.48, P.85
●
Is there a fluorescent light or plasma monitor near the unit and,
if so, is the wireless remote control signal light-sensing area
exposed to its light?
P.39