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Panasonic AW-HEA10WPJ, Installation And Operating Instructions Manual

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Installation Instructions

Operating Instructions

Contents

Read this first! ....................................................................................... 4
Installation precautions ........................................................................ 5

Adjusting the shooting range ............................................................... 6

How to attach the mount brackets ....................................................... 7

About the mount brackets .................................................................... 7
Suspended installation ......................................................................... 7
Standing installation ............................................................................. 8

How to install and connect the unit ..................................................... 9

Suspended installation ......................................................................... 9
When using the WV-Q105A (optional accessory).............................. 12
Standing installation ........................................................................... 13

How to mount the HD integrated camera .......................................... 14

Suspended installation ....................................................................... 14
Standing installation ........................................................................... 16

How to remove the camera ................................................................. 17

How to remove the HD integrated camera......................................... 17
How to remove the control assist camera (this unit) .......................... 18

Connections ......................................................................................... 19

Connecting a monitor and personal computer ................................... 19
System connection example .............................................................. 19

Appearance .......................................................................................... 20

Read this first! (For AW‑HEA10WPJ, AW‑HEA10KPJ) ..................... 21
Read this first! (For AW‑HEA10WEJ, AW‑HEA10KEJ) ..................... 23
Before use ............................................................................................ 25

Overview ............................................................................................ 25
Personal computer requirements ....................................................... 25
Disclaimer of warranty ....................................................................... 26
Network security ................................................................................ 26

Accessories ......................................................................................... 27
Optional accessories .......................................................................... 27
Operating precautions ........................................................................ 28
Parts and their functions .................................................................... 29
Network settings.................................................................................. 30

Using Easy IP Setup Software to configure the unit’s settings .......... 30
Installing the software ........................................................................ 30
Configuring the network settings........................................................ 30

Controlling the cameras with the PTZ Cntrl app .............................. 31

Installing PTZ Cntrl ............................................................................ 31
Connecting with the iPad ................................................................... 31
Configuring the initial settings of PTZ Cntrl........................................ 31
Controlling the cameras with PTZ Cntrl ............................................. 32

Troubleshooting .................................................................................. 33
Precautions when using a personal computer ................................. 35

When using Windows ........................................................................ 35
When using Mac ................................................................................ 36

Specifications ...................................................................................... 37
Index ..................................................................................................... 37

Installation Instructions

Operating Instructions

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3

Summary of Contents for AW-HEA10WPJ

Page 1: ...nic net en manual index html und in der Bedienungsanleitung PDF FRANÇAIS Ce manuel est une version extraite du mode d emploi complet Pour de plus amples informations visiter le site Web de Panasonic http pro av panasonic net en manual index html et consulter le mode d emploi PDF ITALIANO Questo manuale e un estratto dalle istruzioni per l uso complete Per maggiori informazioni per favore visitare ...

Page 2: ...ware provided with this unit are expressly prohibited Abbreviations The following abbreviations are used in this manual Microsoft Windows 7 Professional SP1 32 bit 64 bit is abbreviated to Windows 7 Microsoft Windows 8 Pro 32 bit 64 bit is abbreviated to Windows 8 Windows Internet Explorer 8 0 Windows Internet Explorer 9 0 Windows Internet Explorer 10 0 and Windows Internet Explorer 11 0 are abbre...

Page 3: ...ystem connection example 19 Appearance 20 Read this first For AW HEA10WPJ AW HEA10KPJ 21 Read this first For AW HEA10WEJ AW HEA10KEJ 23 Before use 25 Overview 25 Personal computer requirements 25 Disclaimer of warranty 26 Network security 26 Accessories 27 Optional accessories 27 Operating precautions 28 Parts and their functions 29 Network settings 30 Using Easy IP Setup Software to configure the...

Page 4: ... injury CAUTION This camera intended for use only with the Mount Bracket enclosed with the unit and Panasonic Direct Ceiling Mount Bracket WV Q105A Use with other apparatus is capable of resulting in instability causing possible injury CAUTION These servicing instructions are for use by qualified service personnel only To reduce the risk of fire or electric shock do not perform any servicing other...

Page 5: ... ceiling that is strong enough such as a concrete ceiling If the unit is to be installed on a ceiling which is not strong enough reinforce the ceiling sufficiently first Do not install or use the unit in the following kinds of locations On walls where the unit would be installed sideways In locations including places such as under the eaves of a building where the unit would be directly exposed to...

Page 6: ...can be plugged into and unplugged from the outlet easily When connecting the AC adaptor to a power outlet on the ceiling or on any other surface where dust may collect wipe off the dust on the power plug at periodic intervals as an anti tracking measure Connecting the power cable Be absolutely sure to connect the power cable of the AC adaptor through a circuit breaker using one of the following me...

Page 7: ...130 Attach to bottom Attach to top Not used AW HE40 Attach to bottom Not used Attach to top 1 Two mount brackets B are supplied with the unit One of them is used as the fixing bracket for ceiling suspended or standing installation Suspended installation Attach mount bracket A to the top of the unit surface with TOP mark with supplied bracket mounting screws B M3 x 6 mm T O P Bracket mounting screw...

Page 8: ...h mount bracket B to the top of the unit surface with TOP mark with supplied bracket mounting screws A M4 x 10 mm Bracket mounting screws A M4 10 mm T O P Mount bracket B z zWhen mounting AW HE40 Attach mount bracket C to the top of the unit surface with TOP mark with supplied bracket mounting screws A M4 x 10 mm T O P Bracket mounting screws A M4 10 mm Mount bracket C 8 How to attach the mount br...

Page 9: ... should be mounted Factor in the unit mounting area and include space for the wires extending from its rear panel The asterisk in the illustration marks the position and dimensions of the hole for mounting the mount bracket B 160 6 5 16 Space for the wires from the rear panel 320 12 19 32 or more Space for the wires 100 3 15 16 78 3 1 16 139 5 1 2 114 4 1 2 83 5 3 46 1 13 16 156 6 1 8 183 7 3 16 H...

Page 10: ...t of the wire around the hook of the mount bracket Pull the drop prevention wire and check that it has been attached securely to the hook Drop prevention wire A Loop the circle part of the drop prevention wire around the end of the hook part of the mount bracket B Pull the wire and check that it is securely attached to the hook End of hook Drop prevention wire mounting screw M4 8 mm Drop preventio...

Page 11: ...nly the screws supplied Do not use any other screws Check that the unit has been mounted securely with no tilting or wobbling Be sure to secure the unit and bracket with the bracket mounting screw B before connecting any of the cables 5 Check the mounting Check out the following points The bracket mounting screw B must be attached properly The unit must not tilt and it must be mounted exactly The ...

Page 12: ...irect ceiling mount bracket This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up 2 First remove the screw which was loosely fastened in step 1 and then align mount bracket B of the AW HEA10 with the screw holes in the WV Q105A dir...

Page 13: ...urface page 10 Bracket mounting screws A M4 x 10 mm binder head 3 Attach the drop prevention wire page 10 4 Mount the unit page 11 Align the hole for checking the positioning of mount bracket B with the positioning mark of the unit Align the bottom insertion holes of the unit with the camera insertion protrusions of the bracket and then push the unit and bracket together firmly and rotate the unit...

Page 14: ...p prevention wire and check that it has been attached securely to the hook Drop prevention wire A Loop the circle part of the drop prevention wire around the end of the hook part of the mount bracket B Pull the wire and check that it is securely attached to the hook End of hook NOTE Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit The drop p...

Page 15: ...unit Camera insertion protrusions 3 places Hole for checking the positioning NOTE Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit Use only the screws supplied Do not use any other screws Check that the unit has been mounted securely with no tilting or wobbling Be sure to secure the HD integrated camera and unit together with the camera moun...

Page 16: ...ositioning of the unit Align the bottom insertion holes of the HD integrated camera with the camera insertion protrusions of the unit and then push the camera and unit together firmly and rotate the camera by approx 20 in the direction of the arrow Secure the HD integrated camera and unit together with the camera mounting screw supplied with the HD integrated camera Camera mounting screw M3 6 mm s...

Page 17: ...r the HD integrated camera 3 Remove the mounting screw securing the HD integrated camera and unit together 4 Push the HD integrated camera A rotate it approx 20 B in the opposite direction as installation and remove it C Mounting screw Approx 20 NOTE Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit 5 Disengage the drop prevention wire from t...

Page 18: ...x 20 B in the opposite direction as installation and remove it C Approx 20 Bracket mounting screw B 5 Disengage the drop prevention wire from the mount bracket A Pull the drop prevention wire in the direction shown by the arrow above B Twist the wire and remove the wire loop through the opening in the hook C Pull the wire in the direction shown by the arrow above and simply pull it out 18 How to r...

Page 19: ...itor Personal computer Web screen displayed AC adaptor accessory 1 System connection example The following is a typical system connection example when using the PTZ Cntrl 2 app for iPad Apple iPad AW HE130 AW HE130 AW HE40 AW HEA10 AW HEA10 AW HEA10 Wireless access point LAN cables Switching hub or PoE compatible switching hub 1 LAN cable HD monitor Personal computer Web screen displayed Remote ca...

Page 20: ...Appearance Unit mm inch INIT LINK ACT 100BT USB 2 0 5 0V IN DEVICE 10BASE T 100BASE TX 183 7 3 16 10 3 8 65 2 9 16 215 8 7 16 74 2 15 16 50 8 2 2 1 4 20 UNC Camera tripod screws effective depth 6 1 4 20 ...

Page 21: ...infants and small children CAUTION This apparatus can be operated at a voltage in the range of 100 240 V AC Voltages other than 120 V are not intended for U S A and Canada Operation at a voltage other than 120 V AC may require the use of a different AC plug Please contact either a local or foreign Panasonic authorized service center for assistance in selecting an alternate AC plug CAUTION The main...

Page 22: ...ed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or ...

Page 23: ...ing interference use the recommended accessories only CAUTION Check the installation at least once a year An improper installation could cause the unit to fall off resulting in personal injury CAUTION Do not pick up and move the unit while the tripod is attached The fitting may break under the weight of the tripod which may result in injury Caution for AC Mains Lead FOR YOUR SAFETY PLEASE READ THE...

Page 24: ...pparatus may be adversely affected by interference if it is being used in an EMC environment such as an area where strong electromagnetic fields are generated by the presence of signal transmission towers cellular phones etc In order to minimize the adverse effects of the interference on the apparatus in cases like this it is recommended that the following steps be taken with the apparatus being a...

Page 25: ...rl app for iPad is provided by Panasonic Corporation Download the app from App StoreSM 2 Power over Ethernet Referred to as PoE in this manual 3 For details on PoE devices for which operation has been verified consult your local dealer or Panasonic representative Personal computer requirements Failure to provide the required personal computer environment may slow down the delineation of the images...

Page 26: ... such as those described below to protect yourself against the above network security risks Use the unit in a network secured by a firewall etc If the unit is connected to a network that includes personal computers make sure that the system is not infected by computer viruses or other malicious programs using a regularly updated antivirus program anti spyware program etc Protect your network again...

Page 27: ...AW HEA10KEJ 2 types For areas other than the U K For the U K Drop prevention wire 1 Drop prevention wire mounting screw M4x8 mm 1 Mounting bracket A for mounting this unit 1 Mounting bracket B for securing this unit for AW HE130 2 Mounting bracket C for AW HE40 1 Bracket mounting screws A M4 10 mm 8 Bracket mounting screws B M3 6 mm 4 Optional accessories z zHD Integrated Camera AW HE130 AW HE40 z...

Page 28: ...do not leave it lying around but be absolutely sure to dispose of it properly Do not touch the optical system parts The optical system parts are vital to the operation of the camera Under no circumstances must they be touched In the unlikely event that they have become dusty remove the dust by using a camera blower or by wiping them gently with a lens cleaning paper Do not point the camera directl...

Page 29: ...s when the unit is on will initialize the user management settings and network settings Initialize the settings as described below 1 Close the camera menu and Web setup screen 2 Press the INIT button 3 Turn the unit off and then back on with the power button 6 LAN connector Use a LAN cable that is category 5 or higher and up to 100 m 328 ft long Be sure to use a shielded cable for this connector 7...

Page 30: ...asonic HD integrated camera e g AW HE130 AW HE40 that you will use in conjunction with this unit or download it from the following website http pro av panasonic net z zEasy IP Setup Software EasyIPSetup exe Configure the unit s network settings For details refer to the sections that follow NOTE Easy IP Setup Software cannot be used from a different subnet via a router Configuring the network setti...

Page 31: ...g The Camera Group screen opens 4 Tap Add Group and then tap Add Camera of the Camera Group items 5 Tap the model name of the connected HD integrated camera and configure the IP addresses for PTZ Camera and Sub Camera this unit 6 Tap Close to return to the setting screen Tap the camera selection button and select the Camera Group and Camera Be sure to click Connect after selection The video from t...

Page 32: ... of the screen or pinch 1 the upper area of the screen You can also tap the camera image in the upper area of the screen to move the center of the image to the tapped position or drag the image to control the camera movement to further control what images are recorded 1 Pinch Gesture using two fingers Furthermore you can make fine adjustments to the shooting angle of view as touching the camera vi...

Page 33: ...Refer to the operating instructions for the PoE power supply device page 19 Web screen Symptom Cause and solution Reference pages Web screen cannot be accessed Check the system requirements of the Web screen page 25 Is a LAN cable of category 5 or higher connected page 29 If the LINK ACT LED of the LAN connector for IP control is off a connection has not been correctly established to the LAN or th...

Page 34: ...ternet Files check box and then click Delete 4 Click the OK button For Mac 1 Select Safari Empty Cache in Safari 2 Click Empty in the Are you sure you want to empty the cache pop up screen If Check for newer versions of stored pages is not set to Every time I visit the webpage in the temporary Internet file settings IP images may not appear in the Web setup screen For Windows Perform the following...

Page 35: ...mation bar set the pop up to Always allow 1 Click Options for this site in the information bar 2 Click Always allow B Register as trusted site and add security setting 1 Click Tools Internet options in Internet Explorer 2 Click the Security tab and then select Trusted sites 3 Set Security level for this zone to Low The security level of your personal computer is reduced by this setting 4 Click Sit...

Page 36: ...ent window may be displayed and another pop up window may open Screen layout is abnormal portions of the screens do not appear when running Compatibility View or a pop up screen concerning the inability to redisplay the screens appears Enable Display all websites in Compatibility View in Compatibility View Settings 1 Click Tools in Internet Explorer 2 Click Compatibility View Settings 3 Select the...

Page 37: ...ported Viera Link is not supported Network 10BASE T 100BASE TX RJ 45 connector Automatic recognition of straight crossover cable Used for maintenance Used for maintenance USB Mini B port Dimensions W x H x D 183 mm x 65 mm x 225 mm 7 3 16 inches x 2 9 16 inches x 8 7 8 inches Unit weight Approx 0 9 kg 1 98 lb excluding mounting brackets Allowable operating temperature 0 C to 40 C 32 F to 104 F All...

Page 38: ...38 MEMO ...

Page 39: ...Operating Instructions 39 MEMO ...

Page 40: ... proper treatment recovery and recycling of old products please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment For more information about collection and recycling please contact your local municipality dealer ...

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