Panasonic AW-HE38HKPC Operating Instructions Manual Download Page 1

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Operating Instructions

HD Integrated Camera

●

How the Operating Instructions are configured

<Basics>:

The <Basics> describes the procedure for basic operation and installation. Before installing this unit, be

sure to take the time to read through <Basics> to ensure that the unit will be installed correctly.

(this manual):

This <Operations and Settings> describes how to operate the unit and how to establish its settings.

ENGLISH

W1217TY1031 -FJ

Model No.

AW‑HE38HWPC

Model No.

AW‑HE38HKPC

Model No.

AW‑HE38HWE

Model No.

AW‑HE38HKE

DVQP1524YA

Summary of Contents for AW-HE38HKPC

Page 1: ...allation Before installing this unit be sure to take the time to read through Basics to ensure that the unit will be installed correctly Operations and Settings this manual This Operations and Settings describes how to operate the unit and how to establish its settings ENGLISH W1217TY1031 FJ Model No AW HE38HWPC Model No AW HE38HKPC Model No AW HE38HWE Model No AW HE38HKE DVQP1524YA ...

Page 2: ...ling reverse compiling reverse engineering and also exporting in violation of export laws of the software provided with the unit are expressly prohibited Abbreviations The following abbreviations are used in this manual Microsoft Windows 7 Professional SP1 32 64 bit is abbreviated to Windows 7 Microsoft Windows 8 Pro 32 64 bit is abbreviated to Windows 8 Microsoft Windows 8 1 Pro 32 64 bit is abbr...

Page 3: ...creen 35 Camera screen when Full Auto is selected 36 Camera screen when Manual1 to 3 is selected 36 Contrast 1 2 screen 37 Contrast 2 2 screen 38 Picture 1 3 screen 39 Picture 2 3 screen 40 Picture 3 3 screen 41 16 axis color matrix 42 System screen 43 Output screen 44 Others 1 4 screen 46 Others 2 4 screen 47 Others 3 4 screen 48 Others 4 4 screen 49 Maintenance screen 50 Firmware Version screen ...

Page 4: ...r intended application and environment Equipped with a newly developed codec engine the unit can output Full HD images at up to 60 fps via a network Changing the Priority Mode enables operation for various applications Required personal computer environment CPU When using 1080 60p 59 94Hz and 1080 50p 50Hz Intel CoreTM i7 3 4 GHz or higher recommended Other than above Intel CoreTM2 Duo 2 4 GHz or ...

Page 5: ...ted content and does not guarantee any content if recording or editing does not work properly Likewise the above also applies in a case where any type of repair is made to this unit Network security As you will use the unit connected to a network your attention is called to the following security risks A Leakage or theft of information through the unit B Use of the unit for illegal operations by p...

Page 6: ...references When continuing to shoot in the same circumstances there is no need to select another mode 5 Start shooting After shooting turn off the power of all the units and devices in the system If Full Auto has been selected as the setting for Scene on the camera menu for example all the auto settings will be turned on and manual operations will no longer be possible for some of the items Note W...

Page 7: ...ted The pan tilt unit is moved to the position which was stored in the memory when the transition to the STANDBY mode was made POWER ON preset The pan tilt unit is moved to the setting which was established immediately prior to the transition to the STANDBY mode when the power has been turned on If the power is turned off without transferring to the STANDBY mode the pan tilt unit position will not...

Page 8: ...n also be controlled from a personal computer NDI HX Transmits video to NewTek NDI compatible software applications and hardware devices over a network The function supports H 264 IP transmission using NDI HX Functions that can be and functions that cannot be controlled simultaneously Priority Mode MJPEG IP streaming H 264 IP streaming Recording MP4 to SD card USB Video Class IP 1920 1080 1280 720...

Page 9: ...ing conditions and suits your preferences The settings can be changed by menu operations The results of the white balance and other adjustments are stored in the memory separately by shooting mode Be absolutely sure to select the shooting mode before making any adjustments If Full Auto has been selected as the setting for Scene on the camera menu for example all the auto settings will be turned on...

Page 10: ...Press the button The Camera sub menu is displayed on the monitor Camera Scene Full Auto Contrast Level 0 Day Night Day Night Day Level Return 5 Press the or button to bring the cursor to Scene 6 Press the button The shooting mode blinks 7 Press the or button to select the shooting mode Full Auto Manual1 Manual2 or Manual3 to be used and press the button to enter the selection 8 Press the MENU butt...

Page 11: ...e direction or zoom at low speed Press the SLOW button When this button is held down the speed can be set to an even lower speed When it is tapped the normal speed low speed is restored The lens focus control speed is also changed at the same time When performing the operations using the controller Changing the camera s direction Moving the camera toward the left or right panning Tilt the PAN TILT...

Page 12: ...CUS button to switch to auto focusing The camera picture is too light or too dark 1 Press the A IRIS button to switch the lens iris adjustment to auto 2 Press the AUTO button of GAIN to switch the gain adjustment to auto Something is wrong with the coloring of the camera pictures Refer to Auto tracking white adjustment ATW page 19 and switch to ATW When performing the operations using the controll...

Page 13: ... that is used for operation White balance adjustment pages 17 to 20 This adjustment is performed to express the white accurately Its setting also has an effect on the color tones of the entire screen It must be performed when using the unit for the first time or when the unit has not been used for a prolonged period It must be performed when the lighting conditions or brightness has changed Once t...

Page 14: ...o manual the subject may go out of focus during panning tilting and zooming Therefore the unit comes with a function which compensates for this Focus compensation during zooming function Focus ADJ With PTZ page 46 page 82 page 85 Note Manually adjusting the iris The lens iris can be adjusted manually When performing the operations using the wireless remote control 1 Press the M IRIS button to swit...

Page 15: ...e gain There are two ways to adjust the gain One way involves using the buttons on the wireless remote control or controller the other way involves using the Camera menu or Web setting The gain can be adjusted more precisely using the Camera menu or Web setting For further details refer to the Gain item on page 37 and page 76 When Shooting mode Scene on the AW HE38 is set to Full Auto the gain can...

Page 16: ... while the recalling of a preset is in progress However the preset actions will be canceled If a preset is recalled while the recalling of another preset is in progress the current preset actions are canceled and the newly selected preset is recalled Nothing will occur if a preset memory number to which a preset has not been registered is recalled Notes When performing the operations using the wir...

Page 17: ...ressing the buttons on the controller provided that they are going to be used under the same conditions as the ones established when the values were set There is no need to set it again Once a new setting is entered the previous setting will be erased Use the two memories to store settings corresponding to different shooting conditions When Shooting mode Scene on the AW HE38 is set to Full Auto th...

Page 18: ... Press the MODE button to switch to the camera picture When the adjustment has failed an error message such as OUT RANGE NG HIGH LIGHT NG LOW LIGHT NG ATW NG 3200K NG 5600K NG or VAR NG is displayed However this does not appear when OSD Status is set to Off in the camera menu In Night mode page 36 page 38 the white balance adjustment cannot be used Notes When performing the operations using the co...

Page 19: ...e such as sunlight or fluorescent lighting applies When switching from Night mode to Day mode the white balance may shift out of adjustment Notes 3200K and 5600K presets When 3200K or 5600K is selected for the white balance the white balance is set using a color temperature of 3200K equivalent to halogen light or 5600K equivalent to daylight respectively This function works when 3200K or 5600K is ...

Page 20: ...he or button to bring the cursor to Picture 3 Press the button The Picture 1 3 sub menu is displayed Picture 1 3 Chroma Level 0 White Balance Mode VAR Color Temperature 3200K R Gain 0 B Gain 0 Pedestal 0 Return 4 Press the or button to bring the cursor to White Balance Mode 5 Press the button White Balance Mode starts blinking 6 Press the or button to change the White Balance Mode to AWB A AWB B o...

Page 21: ...ure in How to select the shooting mode page 10 under Selecting the shooting modes scene files 4 Press the or button to bring the cursor to Picture 5 Press the button The Picture 1 3 sub menu is displayed Picture 1 3 Chroma Level 0 White Balance Mode VAR Color Temperature 3200K R Gain 0 B Gain 0 Pedestal 0 Return 6 Press the or button and bring the cursor to Pedestal Picture 1 3 Chroma Level 0 Whit...

Page 22: ...roller AW RP50 AW RP120 AK HRP200 Selecting the unit to be operated Press the CAM1 CAM2 CAM3 or CAM4 button Press one of the CAMERA STATUS SELECTION buttons 1 Press and hold the SELECT button for about 2 seconds The camera number in the camera number display area blinks 2 Press the lit UP DOWN button Press the lit UP DOWN button to select the camera number 3 Press the SELECT button Control of the ...

Page 23: ...ter Not supported Not supported Day Night Supported with some restrictions 4 Supported with some restrictions 4 White Balance Mode Supported 1 AWB A AWB B ATW only Supported AWB A AWB B ATW only AWB ABB Supported Supported Color Temperature Not supported Not supported R Gain B Gain Not supported Supported Pedestal Not supported Supported R Pedestal B Pedestal Not supported Supported with some rest...

Page 24: ...layed Some sub menu items have a sub menu of their own 5 Press the or button to bring the cursor to the item to be set Each time the or button is pressed the cursor moves The cursor can be moved in the same way using the and buttons With the cursor at the Return position press the button to return to the previous menu 6 Press the button The value of the item to be set starts blinking 7 Press the o...

Page 25: ...STATUS SELECTION button to select the unit you want to operate 2 Press and hold the CAMERA OSD button on the AW RP50 for about 2 seconds The AW HE38 camera menu appears on the monitor 3 Turn the F1 dial to select an AW HE38 camera menu item or to change a setting value Turn the F1 dial to move the cursor up and down or to change setting values Press the F1 dial to move to the next level of a menu ...

Page 26: ...ights and the GROUP menu appears on the LCD panel 5 Turn the F1 dial to select COLOR TEMP then press the F1 dial The color temperature appears on the bottom right F2 area of the LCD panel 6 Turn the F2 dial to select the color temperature then press the F2 dial Preset speed table setting PRESET SPEED 1 Press the MENU button on the AW RP50 The MENU button lights and the PRESET MEMORY MENU buttons b...

Page 27: ...then press the F2 dial Off Do not freeze the current preset playback images On Freeze the current preset playback images Digital image stabilization function setting 1 Press the MENU button on the AW RP50 The MENU button lights and the PRESET MEMORY MENU buttons become selectable 2 Press the 9 SETUP button in the PRESET MEMORY MENU area The button lights and the SETUP menu appears on the LCD panel...

Page 28: ...MP and DIGITAL EXTENDER to the USER buttons You can assign the on off functions for freezing images during preset playback FREEZE DURING color temperature settings COLOR TEMP and digital extender function DIGITAL EXTENDER to the USER buttons 1 Press the MENU button on the AW RP50 The MENU button lights and the PRESET MEMORY MENU buttons become selectable 2 Press the 9 SETUP button in the PRESET ME...

Page 29: ... RP120 for about 2 seconds The AW HE38 camera menu appears on the monitor 3 Turn the F1 dial to select an AW HE38 camera menu item or to change a setting value Turn the F1 dial to move the cursor up and down or to change setting values Press the F1 dial to move to the next level of a menu item or to change a setting value at the lowest level 4 To exit the camera menu press and hold the CAMERA OSD ...

Page 30: ...F1 dial Slow or Fast appears on the bottom right F2 area of the LCD panel 4 Turn the F2 dial to select Slow or Fast then press the F2 dial Freezing images during preset playback FREEZE DURING 1 Press the MENU button on the AW RP120 The MENU button lights 2 Press the FUNCTION menu 23 button The button lights and the OPTION menu appears on the LCD panel 3 Turn the F1 dial to select FREEZE DURING the...

Page 31: ...he USER buttons You can assign the on off functions for freezing images during preset playback FREEZE DURING color temperature settings COLOR TEMP and digital extender function DIGITAL EXTENDER to the USER buttons 1 Press the MENU button on the AW RP120 The MENU button lights 2 Press the USER menu 35 button The button lights and the USER1 menu appears on the LCD panel 3 Turn the F1 dial to select ...

Page 32: ...number 3 Press the SELECT button Control of the selected camera is enabled For operating the camera menus When the CHARA MENU button is pressed for 2 seconds the selected camera menu is displayed overlapping the camera output image When it is pressed for 2 seconds while a camera menu is displayed the menu is exited SELECT Turn SELECT to move the cursor up and down in the camera menu or to change s...

Page 33: ...ansition from SYNC See No 36 13 Scene user file selection switch SCENE USER FILE SHIFT 14 Scene user file 1 switch SCENE USER FILE1 Equivalent to Manual1 15 Scene user file 2 switch SCENE USER FILE2 Equivalent to Manual2 16 Scene user file 3 switch SCENE USER FILE3 Equivalent to Manual3 17 Scene file 4 switch SCENE FILE 4 Equivalent to Full Auto 18 Scene user file storage switch SCENE USER FILE ST...

Page 34: ...ossible using the UP and DOWN buttons 43 Red green tally display call switch TALLY CALL CALL is disabled 44 Alarm display ALARM 45 Optical alarm display OPT 46 Iris master pedestal lock IRIS M PED LOCK 47 Iris lever IRIS The IRIS value cannot be displayed for 7SEG 48 Master pedestal volume M PED 49 Preview switch PUSH PREVIEW 50 Fader full switch FADER FULL 51 Auto iris switch AUTO 52 Iris close s...

Page 35: ... Top Menu indicates the first hierarchical level whereas Camera and Maintenance indicate that the second hierarchical level is now displayed Menu items accompanied by a mark indicate data which is stored on a scene by scene basis menu items accompanied by a mark indicate data which is stored together for one camera regardless of the scenes Top Menu screen Top Menu Camera Scene Full Auto System Mai...

Page 36: ...ode concerned is displayed Contrast Level 10 to 10 Set here is the contrast level when the image brightness is adjusted Day Night Day Night Auto This is used to select normal shooting or low light shooting by exposing the subjects to infrared rays For details see Contrast 2 2 screen page 38 Night Day Level Low Mid High Adjust the level used while switching from Night mode to Day mode when Day Nigh...

Page 37: ...w When 59 94 Hz has been set as the unit s frequency When Step is selected as the Shutter Mode When Synchro is selected as the Shutter Mode 1 100 1 250 1 500 1 1000 1 2000 1 4000 1 10000 59 94 Hz to max 660 09 Hz 255 steps When 50 Hz has been set as the unit s frequency When Step is selected as the Shutter Mode When Synchro is selected as the Shutter Mode 1 120 1 250 1 500 1 1000 1 2000 1 4000 1 1...

Page 38: ... either adjust the focus or set the focus to auto Even when Auto is selected shooting may not switch between day and Night mode as expected depending on the subject In such cases perform the following adjustments Switching from Day mode to Night mode Switch when the gain value and frame storage value are at their maximum due to brightness adjustment When the shooting mode Scene is Manual1 to Manua...

Page 39: ...escent lighting is used as the light source VAR Specify a color temperature from 2400K to 9900K Color Temperature 2400K to 9900K Specify a color temperature from 2400K to 9900K in increments of about 100K This is enabled when White Balance Mode is set to VAR R Gain B Gain 30 to 30 When AWB A AWB B or VAR is selected as the White Balance Mode setting the white balance can be finely adjusted after a...

Page 40: ... drop with increased noise In addition unit vibration may result in blurry or distorted images This effect is not recommended in shooting locations where significant vibration may occur When the HDR setting is changed the monitor images will go momentarily black and the audio will be muted Furthermore IP video may stop for about 30 seconds When Low or High is selected it will take longer for the b...

Page 41: ...es giving off an atmosphere like movies can be shot Gamma Level Low Mid High This item is used to adjust the gamma compensation level This is enabled when Gamma Type is set to Normal When Low is set the images appear sedate and composed The resulting gamma curve has a gentle gradient in the low brightness areas and the contrast is sharper Conversely when High is set the tonal range in the dark are...

Page 42: ... Normal EBU NTSC User The preset color matrix data is loaded and the saturation and phase are compensated accordingly When User is selected the saturation and phase can be finely adjusted using the 16 axis color matrix B to Cy_B_B 90 180 270 0 22 5 45 67 5 112 5 135 157 5 202 5 225 247 5 292 5 315 337 5 B B_B_Mg B_Mg_Mg Mg Mg_R R R_R_Yl R_Yl_Yl Yl Yl_Yl_G Yl_G_G G G_Cy Cy Cy_Cy_B Cy_B_B Mg 61 R 10...

Page 43: ... Output This displays the Output screen on which to select the camera s output image settings Others This displays the Others screen on which to select the settings for the installation status of the camera s pan tilt head unit and operating speed as well as the settings relating to the other functions Return Use this to return to the previous menu ...

Page 44: ...ize that the unit has restarted If you change the frequency be sure to restart all peripheral devices Note Priority Mode IP SD card USB NDI HX Configure the setting for the priority output of video IP Enables IP image transmission over multiple channels The IP transmission of H 264 images is also supported SD card Inserting an SD card optional accessory into the unit enables recording H 264 images...

Page 45: ...returns to the Output screen If you move the cursor to No and confirm the format is set to the pre change format and the display returns to the Output screen Similarly the display will return to the Output screen if an operation is not performed within 10 seconds Changing the frequency When the currently selected frequency is changed in the Output screen the frequency change confirmation screen ap...

Page 46: ...regenerated Mode A Pan Tilt Zoom including digital zoom Focus Iris Gain White BAL Mode B Pan Tilt Zoom including digital zoom Focus Iris Mode C Pan Tilt Zoom including digital zoom Focus Freeze During Preset Off On Turn the function for freezing images during preset playback off on When this is set to On preset playback is performed with a still of the image immediately preceding the start of pres...

Page 47: ... of slight degradation in the image quality Max Digital Zoom x2 to x16 Set the maximum digital zoom magnification This is only enabled when Zoom Mode is set to D Zoom Image Stabilizer Off On Turn the digital image stabilization function off on The field of view will be narrower when the image stabilization function is active When On is selected video will be delayed by 1 frame When switching betwe...

Page 48: ... AC adaptor cable and LAN cable and plug them back in 3 Perform the operation for turning on the unit s power from the wireless remote control 4 After changing this item turn off the unit s power and turn it back on Notes IR ID CAM1 CAM2 CAM3 CAM4 Configure the unit s remote control ID The settings for this item correspond to the CAM1 to CAM4 buttons on the wireless remote control Return Use this ...

Page 49: ...tment for the audio off on Equalizer Off Low Cut Speech Enhancement Set the equalizer function Off Do not use the equalizer function Low Cut Cut low frequencies to reduce the noise of an air conditioning unit projector or other equipment Speech Enhancement Cut low frequencies and high frequencies to enhance the clarity of speech USB Vol Control Disable Enable Enable disable control of the volume p...

Page 50: ...which the user can check the IP Address Subnet Mask and Default Gateway settings which have been established in the unit Initialize This is selected to display the Initialize screen on which the user can initialize the camera settings For details on operation refer to Concerning initialization on page 51 Return Use this to return to the previous menu Firmware Version screen Firmware Version Ver 1 ...

Page 51: ...een the Initialize screen appears Initialize screen Initialize Do you want to initialize Menu settings CANCEL O K Return When the cursor is moved to O K on the Initialize screen and the setting is entered the Menu settings initialized screen is displayed for 5 seconds and the camera settings are restored to the settings which were established when the camera was purchased Camera menu item table pa...

Page 52: ...nts AGC Max Gain 24dB 6dB to 48dB 6dB increments Contrast 2 2 Day Night Day Day Day Night Auto Night Day Level Mid Mid Low Mid High Picture Picture 1 3 Chroma Level 2 3 to 3 White Balance Mode Manual1 ATW Manual2 AWB A Manual3 AWB B ATW AWB A AWB B 3200K 5600K VAR Color Temperature 3200K 2400K to 9900K approx 100K increments R Gain 0 30 to 30 B Gain 0 30 to 30 Pedestal 0 10 to 10 Picture 2 3 Detai...

Page 53: ...to 1080 59 94p 1080 59 94i 1080 29 97PsF 1080 29 97p 720 59 94p 50Hz Auto Auto 1080 50p 1080 50i 1080 25PsF 1080 25p 720 50p Frequency AW HE38HWPC AW HE38HKPC 59 94Hz AW HE38HWE AW HE38HKE 50Hz 59 94Hz 50Hz Priority Mode IP IP SD card USB NDI HX Others Others 1 4 Install Position Desktop Desktop Hanging Preset Speed Table Fast Slow Fast Preset Speed 10 1 to 30 Preset Scope Mode A Mode A Mode B Mod...

Page 54: ...ff Off On ALC On Off On Equalizer Off Off Low Cut Speech Enhancement USB Vol Control Enable Disable Enable Protocol Model Select SEVIHD1 SEVIHD1 SBRC300 SBRCZ330 Reserved1 Reserved2 Reserved3 Reserved4 Reserved5 Reserved6 Reserved7 Maintenance Firmware Version Version shipped IP Network IP Address 192 168 0 10 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Initialize CANCEL CANCEL OK Camera...

Page 55: ...ew 4S plug in viewer software must have already been installed in order to display the unit s IP videos using a personal computer which is running Windows This is not required for a personal computer which is running OS X Mac For further details refer to Installing the plug in viewer software page 47 in the Basics Notes Displaying the web screen using a personal computer The procedure is explained...

Page 56: ...nificantly restrictions imposed by the graphics processing GDI of the operating system installed may give rise to a phenomenon called screen tearing where parts of the picture are not displayed in synchronization although this will depend on the personal computer used On a personal computer running Windows if H 264 transmission page 69 is set to On H 264 images and JPEG images can be displayed Whe...

Page 57: ...creen Live Single display mode You can display images from the camera on a personal computer and perform camera operations such as pan tilt zoom and focus control The items displayed on the screen will differ depending on whether the H 264 or JPEG button is selected under Compression When H 264 is selected 3 2 4 7 1 10 8 9 20 13 11 12 14 16 15 18 21 22 23 19 17 6 7 1 Stream menu Other menu 5 When ...

Page 58: ...nother screen When the screen is updated Note 4 Stream buttons Stream When H 264 is selected These buttons appear only when H 264 images are displayed 1 When selected the text on the button turns green and the images in the main area appear according to the settings configured for H 264 1 page 69 2 When selected the text on the button turns green and the images in the main area appear according to...

Page 59: ...hing and the new setting to be entered If OSD menu display is set to On by Web screen operation the OSD menu is also displayed for the monitor video Note 7 Power ON button Power ON Standby button Standby Power ON Turn the unit on Standby Set the unit to Standby mode In the Standby mode all the buttons on the live screen Live except for the Multi screen list box Power ON button Standby button and O...

Page 60: ... and its buttons To adjust the image in the horizontal or vertical direction panning or tilting left click the pad and the buttons The more the outside of the pad is clicked the faster the camera operates Adjustment is also possible by dragging the mouse Right click the pad to initiate zooming and focusing When the top half of the pad is clicked in the up or down direction the zoom magnification i...

Page 61: ...n full screen mode To return to the Live screen press the Esc key on the personal computer while the image is displayed in full screen mode The aspect ratio of the displayed image will be adjusted according to the monitor size 18 Snapshot button Capture a snapshot single still image and display it in a separate window A menu appears when you right click the image and you can select Save to save th...

Page 62: ...screens Multi screen consisting of 16 sub screens 1 1 Multi Screen list box Multi screen The live screen Live display method is selected here Single The IP videos of the connected camera are displayed 4Split 1 4 Group When the cameras for multi screen display have been set ahead of time using the multi screen page 87 it is possible to view a multiple number of IP videos on a single screen Multi di...

Page 63: ...45 4 Click the OK button Click OK again when the following screen appears While the initial settings remain used for the user name and password a message prompting the user to change the user name and password is displayed after authorization In order to ensure security the password for the user name of admin must be changed without fail It is also recommended that the password be changed at regul...

Page 64: ...layed in the main area Multi screen setup screen Multi screen setup page 87 4 User mng button User mng When the User mng button is pressed the User mng screen is displayed in the main area User management screen User mng page 88 5 Network button Network When the Network button is pressed the Network setup screen is displayed in the main area Network setup screen Network page 90 6 Maintenance butto...

Page 65: ...orts H 264 IP transmission using NDI HX Factory settings IP When the priority mode is changed the operation of the mode before the change is forcefully stopped Note Clock settings tab Date Time Configure the settings for the clock Set the clock using any of the three methods PC synchronization NTP and Manual Display Set the display of the date and time on the Live screen Factory settings Off PC sy...

Page 66: ...e page tab Live page Configure the setting for the camera title Camera title Input the name of the camera here When the Set button is clicked the input name appears in the camera title display area The factory default setting is the model number of the unit You can enter between 0 to 20 half size characters The following characters can be displayed Half size numeric characters 0123456789 Half size...

Page 67: ...p 6Mbps 1280x720 50p 15Mbps 1280x720 25p 8Mbps 1280x720 25p 4Mbps 1280x720 25p 2Mbps 1280x720 25p 1Mbps Record tally Turn the function for the tally lamp to light when recording to an SD card on off Factory settings Off Remaining capacity Remaining capacity Original capacity Displays the remaining capacity and total capacity of the SD card Capacity is indicated in GB If a card is not inserted or r...

Page 68: ...ted on this screen z zInitial display settings for Live page Stream Select the images to display when the Live screen Live is opened Setting value H 264 1 Display videos H 264 1 H 264 2 Display videos H 264 2 H 264 3 Display videos H 264 3 H 264 4 Display videos H 264 4 JPEG 1 Display still images JPEG 1 JPEG 2 Display still images JPEG 2 JPEG 3 Display still images JPEG 3 Factory settings H 264 1...

Page 69: ... Fine Normal Factory settings Fine z zH 264 1 H 264 2 H 264 3 H 264 4 Configure the settings for H 264 images When the Priority Mode page 44 page 65 selection is NDI HX H 264 3 and H 264 4 cannot be selected Note H 264 transmission Whether to transmit the H 264 images is set here Factory settings On Internet mode over HTTP This setting is selected when transmitting H 264 images over the Internet H...

Page 70: ...ate per client according to the network bandwidth Factory settings Frame rate When the Priority Mode page 44 page 65 selection is NDI HX this item is fixed to Frame rate Note Frame rate Set the frame rate for H 264 images Setting value For 59 94Hz 5fps 15fps 30fps 60fps For 50Hz 5fps 12 5fps 25fps 50fps Factory settings For 59 94Hz 30fps For 50Hz 25fps When 1920 1080 60fps or 1920 1080 50fps is us...

Page 71: ...s 12 5fps 25fps 512kbps to 4096kbps 320 180 5fps 12 5fps 25fps 512kbps to 4096kbps When the Priority Mode page 44 page 65 selection is NDI HX the following settings will be available When 59 94 Hz has been set as the unit s frequency Image capture size Frame rate H 264 bit rate 1920 1080 60fps 8192kbps to 24576kbps 1920 1080 5fps 15fps 30fps 1024kbps to 14336kbps 1280 720 60fps 3072kbps to 14336kb...

Page 72: ...t port Audio Usable port number range 1024 to 50000 Only even numbers can be specified The port number cannot be set to 10670 Factory settings H 264 1 33004 H 264 2 33014 H 264 3 33024 H 264 4 33034 The unicast port number must be configured when Transmission type is set to Unicast port MANUAL Note Multicast address Enter the multicast IP address Images and audio will be sent to the specified IP a...

Page 73: ...fps 12 5fps 5fps 5fps 5fps Restrictions of IP streaming Each bit rate value varies depending on the JPEG 1 to 3 and H 264 1 to 4 settings If the bit rate total exceeds the bit rate shown below configuration and transmission may not be possible If configuration of JPEG 1 to 3 and H 264 1 to 4 settings is not possible check the bit rate total and then configure the settings again Bit rate check Maxi...

Page 74: ...c level adjustment for the audio off on Factory settings On Equalizer Set the equalizer function Setting value Off Do not use the equalizer function Low Cut Cut low frequencies to reduce the noise of an air conditioning unit projector or other equipment Speech Enhancement Cut low frequencies and high frequencies to enhance the clarity of speech Factory settings Off USB Vol Control Enable disable c...

Page 75: ...nts for the shooting conditions at hand are automatically established When Full Auto has been selected the detailed setting and adjustment menus are not displayed Manual1 to 3 In these modes the detailed settings and adjustments are established manually to match the prevailing shooting conditions and the user s preferences When the Manual1 Manual2 or Manual3 mode has been selected the detailed set...

Page 76: ... is performed it will appear as if the images are missing some frames Setting value Auto Off 6dB 12dB 18dB 24dB Factory settings Auto Auto F Mix Max Gain When Auto for the Contrast Mode or Auto for the Frame Mix is selected the maximum frame addition amount can be set If frame addition is performed at the Auto setting it will appear as if the images are missing some frames Setting value 0dB 6dB 12...

Page 77: ...3200K halogen light is used as the light source 5600K This white balance mode is ideal when 5600K sunlight or fluorescent lighting is used as the light source VAR Specify a color temperature from 2400K to 9900K Factory settings Manual1 ATW Manual2 AWB A Manual3 AWB B Color Temperature Specify a color temperature from 2400K to 9900K in increments of about 100K This is enabled when White Balance Mod...

Page 78: ...ll be delayed by 4 frames When Low or High is selected the following settings cannot be changed Day Night Night Day Level Pedestal DRS Gamma Type Back Light COMP Freeze During Preset Image Stabilizer Notes When Low or High is selected the OSD menu cannot be displayed for the video on the Web screen However the OSD menu can be displayed over video output to a monitor If you attempt to display the O...

Page 79: ...en Gamma Type is set to Normal When Low is set the images appear sedate and composed The resulting gamma curve has a gentle gradient in the low brightness areas and the contrast is sharper Conversely when High is set the tonal range in the dark area is expanded so that the images take on a lighter tone The resulting gamma curve has a sharp gradient in the low brightness areas and the contrast is s...

Page 80: ...isplayed when User is selected as the Color Matrix setting on the Image adjust screen and the Setup button is clicked B to Cy_B_B Saturation The saturation of B to Cy_B_B can be finely adjusted Setting range 31 to 31 Factory settings 0 B to Cy_B_B Phase The phase of B to Cy_B_B can be finely adjusted Setting range 63 to 63 Factory settings 0 ...

Page 81: ... camera direction moves to the home position if Home has been selected on the pull down menu This is used to delete the preset position setting which is currently being selected It does not function if Home has been selected on the pull down menu Pan Tilt Lens Control Zoom Use this to adjust the zoom magnification to 1 0x Use this to adjust the zoom magnification in the Wide direction Use this to ...

Page 82: ... required after zooming or set the focus to the auto mode This item can be selected only when Manual has been selected as the Focus Mode setting Preset Setting Preset Speed Table Set the preset speed table Slow Fast During preset playback preset actions are performed at Preset Speed 1 to 30 values that are based on the table set here Setting value Slow Set the preset speed table to Slow Fast Set t...

Page 83: ...7p 720 59 94p For 50Hz Auto 1080 50p 1080 50i 1080 25PsF 1080 25p 720 50p Frequency This item is selected to switch the frame frequency Setting value 59 94Hz NTSC 50Hz PAL When the frequency is switched Format is set as follows 59 94Hz 50Hz 1080 59 94p 1080 50p 1080 59 94i 1080 50i 1080 29 97PsF 1080 25PsF 1080 29 97p 1080 25p 720 59 94p 720 50p If you change the frequency the unit will restart au...

Page 84: ...L Mode B Pan Tilt Zoom including digital zoom Focus Iris Mode C Pan Tilt Zoom including digital zoom Focus Factory settings Mode A Freeze During Preset Turn the function for freezing images during preset playback off on When this is set to On preset playback is performed with a still of the image immediately preceding the start of preset playback being output The image freeze is released when pres...

Page 85: ...ly when Manual has been selected as the Focus Mode setting Factory settings Off Tally Enable or Disable is set here for the function which turns on or turns off the tally lamp using the tally control signal Setting value Disable Enable Factory settings Enable IR Control Enable or Disable is set here for operations conducted from the wireless remote control The operations are enabled when the unit ...

Page 86: ...6 display to Off On for when the color bar is displayed Factory settings Off z zOSD Mix OSD Off With Tally This is used to enable or disable the function for clearing the OSD menu displays when the tally signal is received by a command or contact When the tally signal is released the original OSD menu displays are restored Factory settings Off OSD Status Off or On is set here for the status displa...

Page 87: ...ze characters Factory settings Cam 1 to Cam 16 Not registered When connecting via HTTPS install the security certificate for the camera to be displayed page 103 When configuring a host name the DNS settings of the personal computer that will display the multi screen must be configured For details on the personal computer s DNS settings consult your network administrator Notes Camera title Input th...

Page 88: ...bled When User auth is set to On while Authentication is set to Digest network connection with the AW RP50 AW RP120 and AK HRP200 will be disabled Notes User name 1 to 32 half size characters The user name is input here Enter the setting using the Set button For details of usable characters refer to page 66 Password Retype password 4 to 32 half size characters The password is input here Enter the ...

Page 89: ...rol This access level allows you to display images and control the unit The unit cannot be set Factory settings 2 Camera control Host check You can view registered host IP addresses by clicking for Host check A host is indicated in the form of Registered IP address Access level Example 192 168 0 21 1 You can delete selected hosts IP addresses by clicking the Delete button at the right Priority str...

Page 90: ... function or by other network cameras For details on the server settings consult your network administrator Factory settings Off IP address IPv4 Input the unit s IP address here when the DHCP function is not going to be used Input an address that will not duplicate an existing IP address which has been set for a personal computer or another network camera Factory settings 192 168 0 10 Multiple IP ...

Page 91: ... for the router Note Default gateway When Manual is set to On for IPv6 network enter the default gateway for the unit s IPv6 network Factory settings blank DHCPv6 Enable or disable use of the IPv6 DHCP function Configure the DHCP server so that the same IP address is not configured for a personal computer that does not use the DHCP function and other network cameras For details on server settings ...

Page 92: ...or internet Perform the recommended settings to connect the camera to the Internet Clicking the Set button displays a dialog box telling the user that item settings will be changed After confirming this click the OK button When the Priority Mode page 44 page 65 selection is NDI HX this function is disabled Note JPEG H 264 tab of camera screen Image Audio JPEG 1 Image capture size 640 360 JPEG 2 Wh...

Page 93: ... the name of the directory to save the video data to be sent Maximum number of characters 0 to 256 half size characters Characters that can be entered Half size alphanumeric characters half size symbols However the following characters cannot be entered Factory settings blank User name Enter the user name login name for accessing the FTP server Maximum number of characters 0 to 32 half size charac...

Page 94: ... of the network setup screen Network to On Note NTP server address When Manual is selected in the NTP server address setting input the IP address or host name of the NTP server Maximum number of characters 0 to 128 half size characters Characters that can be entered Half size alphanumeric characters half size symbols _ Factory settings blank To input the NTP server address host name the DNS settin...

Page 95: ...on the HTTPS setup method CRT key generate A CRT key SSL encryption key is generated by HTTPS To generate a CRT key click the Execute button to display the CRT key generate dialog For more details refer to Generating a CRT key SSL encryption key page 98 Self signed Certificate Generate A self signed security certificate is generated by HTTPS Self signed Certificate To generate a self signed certif...

Page 96: ...ection This sets the method to connect to the unit Setting value HTTP Only HTTP connection is possible HTTPS Only HTTPS connection is possible Factory settings HTTP For more details refer to Setting the Connection Method page 102 When using an HTTPS connection network connection with the AW RP50 AW RP120 and AK HRP200 will be disabled Note HTTPS port This sets the Port No to be used with HTTPS Por...

Page 97: ...cate Signing Request CSR page 100 4 Installing a Server Certificate page 101 Request to Certificate Authority CA Generate Server Certificate When using self signed certificates When using server certificates When using a server certificate the process from applying to the Certificate Authority CA to issuing a server certificate must be performed between customers and the Certificate Authority CA U...

Page 98: ...e the RSA key size must be in accordance with the demands of the Certificate Authority CA which will be applied to Note 3 Click the Execute button CRT key generation starts When CRT key generation is complete the size of the CRT key generated by the Current CRT key and the date and time generation concluded will be displayed Perform procedures 1 to 3 to change update the generated CRT key Because ...

Page 99: ...owing half size symbols _ When connecting the camera to the Internet set the address or host name to be accessed from the Internet in Common Name In this case when accessing the camera locally a security warning screen is displayed every time the camera is accessed even when a security certificate is installed When inputting the IPv6 address in Common Name surround the address with e g 2001 db8 10...

Page 100: ... name of the state 128 half size characters Locality Inputs the name of the city 128 half size characters Organization Inputs the name of the organization 64 half size characters Organizational Unit Inputs the name of the organizational unit 64 half size characters CRT key Displays the size of the current CRT key and the date and time generation was completed When using a server certificate the in...

Page 101: ...ive period of the server certificate has expired When the Confirm button is clicked the content of the installed server certificate security certificate is displayed in the CA Certificate Confirm dialog An asterisk is displayed in the Organizational Unit field only Click the Delete button to delete the installed server certificate security certificate When HTTPS is selected in Connection the serve...

Page 102: ...y CA procedures to acquire and install root certificates and intermediate certificates When accessing the camera by HTTPS the image display speed and frame rate of the moving image may reduce When accessing the camera by HTTPS it may take some time for the images to be displayed When accessing the camera by HTTPS images may be disturbed and sound may be interrupted The maximum number of cameras th...

Page 103: ...nternet in Common Name In this case when accessing the camera locally a security warning screen is displayed every time the camera is accessed even when a security certificate is installed When the security certificate is correctly installed an icon of the key will be displayed in the address bar of the web browser accessing the camera in the case of Internet Explorer 8 0 and 9 0 The screen will d...

Page 104: ... 6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certification Authorities and click OK 8 Click Next 9 Click Finish 10 Click Yes When importing is finished the The import was successful screen is displayed 11 Click OK Closing the web browser after importing the certificate and reconnecting to it will stop the Certificate error screen being displayed ...

Page 105: ...logs Setting value Event log Displays the event logs Error log Displays the error logs Event log No Displays the log sequence numbers 1 indicates the latest information and up to 100 logs can be saved Date Time Displays the dates and times when the events occurred The dates and times when the events occurred are indicated in 24 hour format according to the clock of the unit Event code Displays the...

Page 106: ... of characters to be used for the name of the directory in which the software will be stored and for the name of the software which has been downloaded to less than 250 characters Note 2 Click the Browse button and specify the downloaded software 3 Click the Execute button The software upgrade check screen is displayed After upgrading the software version be absolutely sure to delete the temporary...

Page 107: ...this screen Reset to the default Except the network settings When the Execute button is clicked the unit s settings are returned to their defaults The following settings are not initialized All the settings under Setup Basic Date Time All the settings under Setup Image Audio Video over IP The Format and Frequency settings under Setup Image Audio System All the settings under Setup User mng All the...

Page 108: ...W HE38_ NSetting dat Settings of the Web screen Clock settings Network settings After the Execute button is clicked the amount of time it takes for the destination dialog box to appear is about 10 seconds for a camera settings file and about 20 seconds for a network settings file Note Upload The unit s setting files which were saved in the personal computer by the download function are uploaded Cl...

Page 109: ...n Activate You can perform activation register an unlock key code to add available functions For details refer to Activation page 123 Download Obtain the serial number and other information for the remote camera Upload Upload an activation file to the unit ...

Page 110: ...in MP4 format 1 1920 1080 59 94p Frequency 59 94Hz 2 1920 1080 29 97p Frequency 59 94Hz 3 1280 720 59 94p Frequency 59 94Hz 4 1280 720 29 97p Frequency 59 94Hz 5 1920 1080 50p Frequency 50Hz 6 1920 1080 25p Frequency 50Hz 7 1280 720 50p Frequency 50Hz 8 1280 720 25p Frequency 50Hz The folder names and file numbers are initialized each time an SD card is formatted initialized Note Inserting and eje...

Page 111: ...lso the maximum number of folders is approximately 900 Setting the format for the video to be recorded Set the size frame rate and bit rate of the video to be recorded to an SD card 1 Select the size frame rate and bit rate from the pull down list in the Recording format item SD card tab SD memory card page 67 Recording modes and recording durations Recording format Bit rate SD card capacity Recor...

Page 112: ...ecorded content Play List screen Select content individually Acquires the latest information Deletes the selected content Close the Play List screen Displays the recording duration of the content Displays the recording start date and time of the content Displays the remaining capacity and total capacity of the SD card Select all content Switches to top page Returns to the previous page Goes to the...

Page 113: ...laying back to the connected personal computer Specify the save destination on the personal computer If downloading does not start and no operation is performed for a while downloading may not be possible If the file could not be downloaded click again to start downloading Start the saving of the file soon after clicking Downloaded MP4 files are designed for playback on ordinary personal computers...

Page 114: ...alent to Chroma Level of the camera menus and Web settings Setting range 0 to 6 Equivalent to 3 to 3 of Chroma Level If the shooting mode scene is set to Full Auto even if this setting is changed the change will not be reflected on the unit Sharpness Sharpness This is not supported by this unit Gamma Gamma This is not supported by this unit White balance White Balance This allows you to set a func...

Page 115: ...ure Iris Aperture Iris The lens iris can be adjusted manually Setting range 1 minimum to 2731 open If this item is set to auto mode the lens iris is set to automatic adjustment and Contrast Mode of the camera menus and Web settings is set to Auto If auto mode is canceled the lens iris is set to manual adjustment and Contrast Mode of the camera menus and Web settings is set to Manual This cannot be...

Page 116: ...le 1023 to 768 Mic Low 767 to 512 Line High 511 to 256 Line Middle 255 to 0 Line Low The volume may be adjusted automatically depending on the communication software used Audio may not be stable depending on the combination of the unit and communication software Set USB Vol Control to Disable if this is the case page 54 page 74 Video and audio may not be stable depending on the performance of your...

Page 117: ... name and password The default settings for the user name and password are as follows User name admin Password 12345 If the mobile terminal does not support the character code UTF 8 the characters cannot be displayed properly Notes 1 Input http IP address mobile using the mobile terminal and press the enter button The unit s images will now be displayed Pan Tilt When this button is pressed the but...

Page 118: ...tion switching When this button is pressed the buttons for selecting the resolution are displayed on the screen The characters are displayed in green for the resolution button which is currently selected The resolution configured with JPEG 1 JPEG 2 and JPEG 3 in the Video over IP tab is displayed The images are displayed with a resolution of 1920 x 1080 pixels The images are displayed with a resol...

Page 119: ...us When this button is pressed the buttons for performing the focusing operations are displayed on the screen Use this to switch between auto and manual focusing At the auto setting focusing is performed the focal point is adjusted automatically At the auto setting the button label turns green When this is pressed while the focus is being adjusted manually the focus will be temporarily adjusted au...

Page 120: ...t s port number When the authentication dialog box appears enter the user name and password of an administrator or general user Depending on the mobile terminal password entry may be required when transitioning between each screen Audio cannot be received on mobile terminals If the User auth page 88 setting has been changed to On from a personal computer while the mobile terminal screen is display...

Page 121: ...troller or web setting screen Whatever was set or released last takes precedence For the controller operations refer to the Operating Instructions of the controller The settings of the limiters using the wireless remote control will be described here Basic limiter operations 1 Press the MENU button Tap the button rather than pressing it When it is pressed for 2 seconds the camera menu will appear ...

Page 122: ...it Next perform the steps in Basic limiter operations Press the MENU button quickly and then press the button for 2 seconds while holding down the PRESET button Releasing the limiters The limiter positions that are set can be released by following the steps below When the position is released the tally lamp blinks twice 1 Press one of the CAM1 to CAM4 buttons to select the unit 2 Release the limit...

Page 123: ...or higher Activation has been performed Obtaining the activation code The activation code can be obtained by accessing the activation code generation site and then having the serial number information of the unit and key code included with Feature Upgrade authenticated 1 Click Setup Maintenance Activate from the Web screen 2 Click the Execute button of the Download item 3 Click the OK button SERIA...

Page 124: ...oad item 3 Click the OK button After uploading completes the unit restarts automatically 4 Click the OK button The web screen appears 5 Close the Web browser once Checking that activation is complete 1 Click Setup Maintenance Product info from the Web screen 2 Check the value of the Activation counter item Check that the value has been incremented in accordance with the activation file ...

Page 125: ...that the unit s power is not being supplied P 7 Have the limiter functions been set P 121 to 122 Has the correct unit to be operated been selected P 9 Cannot operate using the wireless remote control Have the remote control s batteries run down or have the batteries been installed with their polarities reversed If the status display lamp does not blink even when the wireless remote control is oper...

Page 126: ...in the unit P 89 Has the wrong IP address been accessed Check the connections by following the steps below When using Windows Using the Windows command prompt execute ping IP address which has been set in the camera A reply returned from the unit signifies that there are no problems in operation If a reply is not received try following operation Reboot the unit and within 20 minutes change the IP ...

Page 127: ... same subnet If a proxy server has been set using the proxy setting of the web browser it is recommended that a Don t use proxy address be selected as the unit s IP address setting Has the wrong default gateway been set for the unit When the unit and personal computer are connected to different subnets Check out the default gateway that has been set for the unit and then consult with the network a...

Page 128: ...setting established for the monitor white lines appear in front of the black shadows of the camera menus Depending on the edge enhancement setting established for the monitor the background colors may be superimposed onto the white parts of the camera menus No auto focusing Is the focus set to manual Auto focusing is initiated as soon as the focus is set to auto P 12 In some situations it may be h...

Page 129: ...8 P 76 The auto white balance adjustment AWB does not work Is Night mode established The auto white balance adjustment AWB cannot be used in Night mode P 17 to 19 P 36 P 38 P 76 Is the scene mode set to Full Auto ATW is performed in Full Auto mode P 9 The screen is excessively bright in Night mode In Night mode the iris is set to open as a measure to prevent video spying Adjust the brightness at t...

Page 130: ...ged systematically on each image sensor It is noticeable when the spatial frequency of a subject and the pixel pitch are brought into proximity so change the camera angle or take other such action When the high dynamic range function HDR is enabled flickering may be noticeable depending on the subject This is not a malfunction If necessary disable the HDR function Noise occurs in the audio input A...

Page 131: ... webpage D Click the OK button The images are not refreshed The images may not be refreshed or other trouble may occur with some web browsers or their version which is being used Image display may be suspended if the network is congested or the unit is being accessed excessively When the IP video settings of the unit have been changed the display of the images may be suspended temporarily Check th...

Page 132: ... pages in the Temporary Internet Files settings the web setting screen may not be displayed properly Follow the steps below A In Internet Explorer select Tools Internet Options B Click the General tab and click the Settings button in Browsing history C In the Temporary Internet Files and History Settings dialog box under Check for newer versions of stored pages set the radio button to ON for Every...

Page 133: ...ccur and the refresh speed of the IP videos may drop Is the H 264 image format set to 1920 1080 60fps or 50fps Depending on the performance of the personal computer the screen display images will be displayed later than the actual images if the H 264 image format is set to 1920 1080 60fps or 50fps Also the motion of the screen display images may not be smooth immediately after opening the web scre...

Page 134: ...d click OK An unnecessary status bar or scroll bar is displayed on the pop up window Open the security settings screen for Internet Explorer and select Internet Click the Custom level button set Allow script initiated windows without size or position constraints to Enable under Miscellaneous and click the OK button When the warning window appears click the Yes button The images do not fit the fram...

Page 135: ...ng add on Web from Panasonic System Networks Co Ltd Select Allow For Internet Explorer 8 0 The following message appears in the information bar Pop up blocked To see this pop up or additional options click here Click the information bar and select Always Allow Pop ups from This Site When the Allow pop ups from this site dialog box appears click the Yes button For Internet Explorer 9 0 10 0 and 11 ...

Page 136: ...r Enable 114 Color Matrix 79 Color Temperature 39 77 Common 91 Compression 58 Concerning initialization 51 Config data type 108 Connected device indication 61 Connection 96 102 Contrast 36 75 114 Contrast 1 2 screen 37 Contrast 2 2 screen 38 Contrast Level 36 37 75 Contrast Mode 37 75 Control pad and its buttons 60 82 Control port 93 CRT key generate 95 98 D Date Time 105 Date Time 65 Day Night 36...

Page 137: ...20 Manual Date Time 65 Manual End time date 66 Manual Start time date 66 Manual Summer time daylight saving 66 Manual Time zone 65 Matrix 36 Matrix Type 42 Max bit rate per client 70 Max Digital Zoom 47 84 Max RTP packet size 91 Model no 106 Model Select 86 Multicast address 72 Multicast port 72 Multicast TTL HOP Limit 72 Multi display mode 62 Multi screen 58 62 Multi screen setup 87 N Network 90 ...

Page 138: ...gned Certificate Generate 95 99 Information 95 Serial no 106 Setup 56 63 64 Sharpness 114 Shutter Mode 37 76 Shutter speed 15 37 76 Single display mode 57 Smoother live video display on the browser buffering 66 Snapshot button 61 Speed 60 82 Speed With Zoom POS 46 82 85 Standby 59 64 Status 107 Step Synchro 37 Stream 58 68 Stream Menu 58 Stream Type 89 Subnet mask 90 Subnet Mask 51 Synchronization...

Page 139: ...139 Memo ...

Page 140: ...Web Site http www panasonic com Panasonic Corporation 2017 ...

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Panasonic AW-HE38HKPC, Operating Instructions Manual

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