25
Convector Heater Models
:
PJC-W18FRL &, PJC-W18FRN,
PJC-W25FRL & PJC-W25FRN,
PJC-S25FRL & PJC-S25FRN,
PJC-C25FRL & PJC-C25FRN,
RAC-W25FRL & RAC-W25FRN,
RAC-S25FRL & RAC-S25FRN,
RAC-C25FRL & RAC-C25FRN
1. THE PALOMA/RHEEM WARRANTY - GENERAL
a. This Warranty is given by Rheem Australia Pty Ltd ABN 21 098 823 511 of 1 Alan Street, Rydalmere
New South Wales.
b. Rheem offer a trained and qualified national service network who will repair or replace components
at the address of the convection heater subject to the terms & conditions of the Paloma/Rheem
warranty. Rheem Service, in addition can provide preventative maintenance and advice on the
operation of the convection heater. Rheem Service contact number is available 7 days a week on
131 031 with Service personnel available to take your call from 8am to 8pm daily (hours subject to
change).
c. For details about this warranty, you can contact us on 131 031 or by email
d. The terms of this warranty are set out in section 2 and apply to products manufactured after 1
st
November 2011.
e. If a subsequent version of this warranty is published, the terms of that warranty will apply to the
convection heaters manufactured after the date specified in the subsequent version.
2. TERMS OF THE PALOMA/RHEEM WARRANTY AND EXCLUSIONS TO IT
1. The decision of whether to repair or replace a component or full replacement of the convection
heater is at Paloma/Rheem’s sole discretion.
2.
Where a failed component is replaced under this warranty, the balance of the original warranty
period will remain effective. The replacement does not carry a new Paloma/Rheem warranty.
3.
Where the heater is installed outside the boundaries of a metropolitan area as defined by Rheem or
further than 25km from either a regional branch office or an Accredited Rheem Service Agent’s
office, the cost of transport, insurance and travelling between the nearest branch office or Rheem
Accredited Service Agent’s office and the installed site shall be the owner’s responsibility.
4. If the convection heater is not sized to provide heating in accordance with the guidelines in Paloma’s
portable gas heating literature, any resultant fault may not be covered by Paloma/Rheem warranty.
5. Terms of this warranty are effective from date of purchase and the attending service technician
reserves the right to verify this date by requesting a copy of the purchase invoice prior to
commencement of any warranty work.
6. No parts must be modified or removed from the unit
7. This warranty only applies to the original and genuine Paloma/Rheem convection heater and any
genuine Paloma/Rheem replacement parts.
Paloma/Rheem Unflued Gas Convection Heater
Warranty
-
Australia Only -
