24
These heaters are fitted with self diagnostics electronics. Should a fault occur the heater will shut down and
the fault with a pair of digits will be displayed in the display screen. Refer to the following table for probable
cause and suggested remedy
.
Check the items below before making a service call. You will be charged for attending to any condition or
fault that is not related to manufacture or failure of a part.
.
Error code
Problem
Probable Cause
Suggested Remedy
Air Filter is dam aged
Call for Service
Gas Supply Volum e is
inadequate
Call for a qualfied person.
05
Air Filter is Abnorm al
Air filter is clogged
Clean Air Filter and operate again. If problem
persists call for service.
Heater Gas Hose not
connected properly
Connect heater gas hose correctly and operate
again. If problem persists call for service
Gas valve is not fully opened
Check gas valve is fully open and operate again.
If problem persists call for service.
The gas supply volume is
inadequate
Call for a qualified person.
Air filter is clogged
Clean Air Filter and operate again. If problem
persists call for service.
Gas valve is not fully opened
Check gas valve is fully open and operate again.
If problem persists call for service.
Room size less than specified
room size requirments
(incorrect heater sizing)
Open w indow s slightly or install ventilation
points and operate again. If problem persists call
for service.
Insufficient ventilation (Oxygen
Depletion Sensor has been
activated)
Open w indow s slightly or install ventilation
points and operate again. If problem persists call
for service.
The gas supply volume is
inadequate
Call for a qualified person.
Thermo sw itch is off
Call for service.
Air Filter is clogged
Clean Air Filter and operate again. If problem
persists call for service.
Louvre is obstructed
Remove obstruction and operate again. If
problem persists call for service.
16
Room Tem perature Too
High
Room size smaller than heater
minimum room size
requirements (incorrect heater
sizing)
Contact your retailer
22
Anti-Tilt Sw itch Activated
Heater has tilted over or at an
incline
Sw itch off heater and place on a flat surface.
31
Room Tem perature
Therm istor is Abnorm al
Room temperature thermistor
failure
Call for service.
33
Overheat Therm istor is
Abnorm al
Overheat Thermistor failure
Call for service.
62
Abnorm al Fan Speed
Fan failure
Call for service.
71
Gas Proportional Valve is
Abnorm al
Gas valve failure
Call for service
Thermocouple failure
Call for service
False Flame detected
Call for service
73
Gas Type Circuit is
Abnorm al
Faulty or missing Gas Type
Connector
Call for service.
76
Com m unication Error
Wiring is disconnected
betw een operational PCB and
Main PCB
Call for service.
03
Filter Dam aged
11
Ingnition Failure
12
Flam e Failure
14
Therm o Sw itch Cut Off
Therm ocouple Circuit is
Abnorm al
72
Error Codes
