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Example A: Typical Horizontal Termination

w/ 1/4” per foot DOWNWARD Slope

14

Installing the (INDOOR) water heater:

Vent Horizontal Wall Thimble Installation

An approved 4 inch (10 cm) Vent Horizontal
Wall Thimble must be used.

The Wall Thimble requires mechanical
support from the wall sufficient to support any
incidental loads on the system. If the wall is
not sufficient enough to support the Wall
Thimble, then appropriate additional framing
and/or blocking is required.

INSTALLATION PROCEDURE:

Prepare

an opening for the Wall Thimble in the wall.
The opening must be 6-1/2” (16 cm) in
diameter for a 4” (10 cm) vent system.

If there are not sufficient support members 
to secure the Wall Thimble or if there is a
semirigid foam insulation layer under the
sheathing, appropriate fasteners must be used
to secure the Wall Thimble to the support
members.

The Wall Thimble is designed to adapt to 
any wall thickness from 3-1/2” (9 cm) to 
6” (15 cm) thick. If the wall is thicker than 
6” (15 cm), the Wall Thimble may be
extended using a piece of 6” (15 cm) diameter
snaplock or welded seam galvanized pipe up
to 6” (15 cm) long.

Select the larger diameter half of the Wall
Thimble for the outside of the wall.

l

Apply a continuous bead of high quality
silicone or silicone/latex caulk on the inside
of the outer flange. This will be the only
weather seal to keep moisture outside the
building. Ensure a sufficient seal is made.

l

Position this portion of the Wall Thimble
into the prepared hole from the outside.
Secure the assembly into the prepared
opening using fasteners as indicated by
sheathing or structural members, sealing the
screw heads with more caulking. 

Use four (4) hollow wall anchors, at least
1/8” (.32 cm) in diameter and of appropriate
length for the thickness of the sheathing, if

sheathing is particle board or other
composite material. Use four (4) #10x1-1/4”
wood screws for plywood, solid wood
sheathing or members. Use suitable
masonry anchors when passing through
solid masonry walls. Reinstall the
decorative sheathing around the Wall
Thimble. This assembly may be painted to
match the exterior decor.

l

Attach a Paloma approved 4” (10 cm)
screened, 90° elbow termination to the
female end of a vent section or slip
connector. Use the method described in the
Venting installation instructions provided
with the vent. Slide the vent in through the
outside of the Thimble and seal the annular
space with a thick bead of caulk.

l

Slide the interior portion of the Thimble
into the inside hole. Be certain the interior
and exterior Thimble halves overlap at least
1” (2.5 cm). If insufficient overlap exists,
extend the interior portion with single wall
galvanized pipe.

l

Secure the Wall Thimble to the interior
sheathing using suitable fasteners.

l

Secure the vent section or slip connector
that protrudes through the Wall Thimble 
to the rest of the vent system as described
in the Venting installation instructions 
provided with the vent.

l

Proper support must be provided for the
vent pipes as mentioned in the venting
section.

l

Support method used should isolate the
vent pipe from floor joist or other structural
members to help prevent the transmission
of noise and vibration.

l

Do not support, pin or otherwise secure the
venting system in a way that restricts the
normal thermal expansion and contraction
of the chosen venting material.

Inner Thimble
Section

Outer Thimble

Section

90û Elbow

Outer
Wall

Inner Thimble
Section

Water

Heater

Outside Wall

Side View

Caulk for

weather seal

Inner Wall

Outer Thimble

Section

90û termination

with screen

Vent

Pipe

Mounting

Brackets

Appliance

Vent Adapter

Side View

Side View

WARNING: Use UL

approved Category III vent
material only. No other
vent material is permitted.

CAUTION: Follow the

vent manufacturer’s
installation instructions as
design might vary from
manufacturer to
manufacturer.

Vent

Adapter

Support
Hanger

Condensate Trap

To Drain.  Dispose of 
condensate in accordance 
with local codes

1/4" per foot upward slope

3" (8 cm)
Clearance

2'

(61 cm)

Max

Vent
Adapter

3" (8 cm) Clearance

Support
Hanger

1/4" per foot downward slope

2'

(61 cm)

Max

Example B: Typical Horizontal Termination

w/ 1/4” per foot UPWARD Slope

Summary of Contents for PH-28C IFSN

Page 1: ...r to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected...

Page 2: ...THIS MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is nee...

Page 3: ...well as other flammable materials and liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combus...

Page 4: ...switch adjustment Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying general purpose ho...

Page 5: ...P gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level l Before attempting to light the water heater make sure to loo...

Page 6: ...ATION READ ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage...

Page 7: ...which may result in severe burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc l The water heater s...

Page 8: ...hich may be improperly stored or accidentally spilled l The water heater should be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for...

Page 9: ...ghly corrosive after passing through a flame The water heater warranty is voided when failure of the heater is due to operation in a corrosive atmosphere NOTICE The water heater should not be installe...

Page 10: ...ctions in this manual before completing the installation and putting the water heater into service DANGER Failure to install the appliance vent adapter and properly vent the water heater to the outdoo...

Page 11: ...he appliance vent adapter manufacturer s instructions A B High Temp Sealant Collar Appliance Vent Adapter Clamp Water Heater Exhaust Flow Draining the Condensate Provision should be made to collect an...

Page 12: ...de of opening 1 foot 300 mm above opening 6 inches 15 cm for appliances 10 000 Btuh 3 kW 9 inches 23 cm for appliances 10 000 Btuh 3kW and 50 000 Btuh 15kW 12 inches 30 cm for appliances 50 000 Btuh 1...

Page 13: ...d not contain substances that corrode the vent pipe Do NOT extend exposed vent pipe of indoor water heaters outside of building Guard vent against accidental contact with people and pets Install outdo...

Page 14: ...alls Reinstall the decorative sheathing around the Wall Thimble This assembly may be painted to match the exterior decor l Attach a Paloma approved 4 10 cm screened 90 elbow termination to the female...

Page 15: ...to Combustibles Firestop Firestop Roof Jack Adjustable Roof Flashing Vent Adapter 3 8 cm Clearance Support Hanger Condensate Trap To Drain Dispose of condensate in accordance with local codes Storm C...

Page 16: ...both cold and hot water supply lines DO NOT cover the drain or pressure relief valve To ensure proper operation of the water heater the following water pressure guidelines should be followed l Operati...

Page 17: ...ded on the HOT and COLD water lines so that the water heater may disconnect easily for servicing if necessary Install a Check Valve between the water heater and the water shutoff valve see the top lef...

Page 18: ...codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T P relief valve or...

Page 19: ...force over 31 5 ft lbs 42 7 Nm in tightening the pipe particularly if teflon pipe compound is used as the unit may be damaged The inlet gas pressure to the water heater must not exceed 10 5 w c 2 6 k...

Page 20: ...ust comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 20 Installing t...

Page 21: ...the remote control cables to the extension cable from the water heater l l Place the remote control over the base plate Ensure the projections in the base plate fit into the housings in the remote con...

Page 22: ...ther equipment that carry a ground fault interrupter l An ON OFF switch must be provided and installed for the incoming 120VAC power l Wire the water heater exactly as shown below A wiring diagram is...

Page 23: ...l codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions Vacuum Relief Valve Not Supplied If required install per local...

Page 24: ...ket is to reduce the standby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover...

Page 25: ...pply q Gas type matches rating plate q Gas supply pressure is sufficient for the water heater q Gas line equipped with shut off valve union and sediment trap q Approved pipe joint compound used q Soap...

Page 26: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 27: ...alves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines Contact a licensed plumber or the local plumbing authority for further information Se...

Page 28: ...the risk of scald injury Always supervise young children or others who are incapacitated The water heater is equipped with a device that will shut off the gas supply to the burner if the water heater...

Page 29: ...d or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing Housekeeping tasks to this water heater turn the unit off and disconnect the power supply Vacuum a...

Page 30: ...rner flame Blue flames should be seen when the main burner is firing If any unusual burner operation is noted the water heater should be shut off until qualified service assistance can be obtained CAU...

Page 31: ...eezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from insta...

Page 32: ...lfunctions if applicable l Check and replace if necessary Error code displayed on remote control l See instructions for Error Code and if required contact a dealer for service Not enough water demand...

Page 33: ...material or vent configuration l Open the Gas shutoff valve fully l Contact gas utility company l Fill up LP Gas container or replace with a new cylinder of LP Gas l Bleed all air from gas lines l Ens...

Page 34: ...late Specify type of gas natural or LP as marked on the rating plate Part description as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas...

Page 35: ...o 120 F 49 C Follow first four bullets points listed above then continue as listed below l Press the SW1 button on the left hand side of the PCB for more than 1 second The LED on the PCB starts illumi...

Page 36: ...omplete satisfaction you should then contact the following address 2151 Eastman Avenue Oxnard CA 93030 Phone 805 278 5499 When contacting the manufacturer the following information will be requested a...

Page 37: ...line without the use of a temperature sensor timer or a continuously operating pump All Applicable Warranty Periods will be limited to one 1 year from the Effective Date if the water heater is instal...

Page 38: ...ter heater or component part s Paloma will not reimburse any party for these or any other fees not specifically covered in this Limited Warranty document HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE Any cl...

Page 39: ...moved or the date of purchase of the part If it was purchased separately to establish the In warranty status of the defective component part If Paloma determines that the water heater or component par...

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