background image

Care and cleaning of the water heater:

Routine Preventative Maintenance

Properly maintained, your water heater
will provide years of dependable trouble-
free service. 

It is recommended that a periodic
inspection of the burner, relief valve, air
intake filter, water filter and venting
system should be made by service
personnel qualified in gas appliance repair.

It is suggested that a routine preventive
maintenance program be established and
followed by the user.

At least once a year, lift and release the
lever handle on the pressure relief valve,
located in the hot outlet piping of the
water heater, to make certain the valve
operates freely. Allow several gallons to
flush through the discharge line to an 
open drain.

NOTICE: If the pressure relief valve 
on the hot water heater discharges
periodically, this may be due to a
problem in the water system. Contact
the water supplier or your plumbing
contractor on how to correct this. DO
NOT plug the relief valve outlet.

Rapid closing of faucets or solenoid
valves in automatic water using appliances
can cause a banging noise heard in a water
pipe. Strategically located risers in the
water pipe system or water hammer
arresting devices can be used to minimize
the problem.

Inspect the area around the water heater 
to ensure a safe operating environment.
Keep appliance area clear and free from
combustible materials, gasoline and other
flammable vapors and liquids.

Ensure the unit has not been damaged. 
If damage or denting is present, contact 
a service personnel to verify proper
operation.

Check for any abnormal sounds during
normal operation of the water heater.

All piping should be checked for gas
and/or water leaks. Refer to page 19 of
this manual for instructions on leak
testing.

The air intake and cold water supply
filters should be cleaned monthly. Refer to
the “Housekeeping” section for further
information.

DO NOT

operate the water heater if you

feel something is wrong with the unit.

DO NOT

allow children to operate or

otherwise handle the unit.

Notice:

After inspection, maintenance

and/or cleaning, ensure proper operation
by turning on a hot water faucet.

Housekeeping

Before performing Housekeeping tasks to
this water heater, turn the unit off and
disconnect the power supply.

Vacuum around the water heater for dust,
dirt and lint on a regular basis. 

Clean the water heater and remote control
by using a damp soft cloth with a few
drops of mild detergent and gently wiping
the surfaces of the unit. Wipe any
remaining moisture with a dry soft cloth.

To ensure sufficient ventilation and
combustion air supply, proper clearances
must be maintained. 

DO NOT block or obstruct the air
intake opening of the water heater. 
A minimum of 12” (30 cm) is required
between this combustion air inlet
opening and any obstruction.

The Air Intake and Water filters should be
cleaned on a monthly basis.

HOW TO CLEAN THE WATER FILTER:

l

Make sure the unit is OFF and the
electrical power supply has been
disconnected.

l

Turn the water supply OFF to the
heater.

l

Drain heater. See “Draining The
Water Heater” section on page 31.

l

Unscrew the water filter, and slide the
filter out.

l

DO NOT

tap the filter as it may

deform and/or damage the filter.

l

To remove severe sediment and dirt,
use a soft brush and wash with running
water.

l

Return the filter to the water heater and
screw in the filter.

l

Turn the electrical power supply and
cold water supply ON to the water
heater.

DANGER: Before

manually operating the
relief valve, make certain
no one will be exposed to
the danger of the hot water
released by the valve. The
water may be hot enough to
create a scald hazard. The
water should be released
into a suitable drain to
prevent injury or property
damage.

DANGER: Combustible

materials, such as clothing,
cleaning materials or
flammable liquids, etc., 
must not be placed against
or next to the water heater.

DANGER: Failure to

perform the recommended
Routine Preventative
Maintenance can harm the
proper operation of this
water heater, which can
cause carbon monoxide
dangers, excessive
hot water temperatures and
other potentially hazardous
conditions.

DANGER: Hotter water

increases the potential for
Hot Water Scalds.

DANGER: Shock Hazard

Make sure the electrical
power to the water heater is
off to avoid potential serious
injury or damage to
components.

29

Summary of Contents for PH-28C IFSN

Page 1: ...r to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected...

Page 2: ...THIS MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is nee...

Page 3: ...well as other flammable materials and liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combus...

Page 4: ...switch adjustment Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying general purpose ho...

Page 5: ...P gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level l Before attempting to light the water heater make sure to loo...

Page 6: ...ATION READ ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage...

Page 7: ...which may result in severe burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc l The water heater s...

Page 8: ...hich may be improperly stored or accidentally spilled l The water heater should be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for...

Page 9: ...ghly corrosive after passing through a flame The water heater warranty is voided when failure of the heater is due to operation in a corrosive atmosphere NOTICE The water heater should not be installe...

Page 10: ...ctions in this manual before completing the installation and putting the water heater into service DANGER Failure to install the appliance vent adapter and properly vent the water heater to the outdoo...

Page 11: ...he appliance vent adapter manufacturer s instructions A B High Temp Sealant Collar Appliance Vent Adapter Clamp Water Heater Exhaust Flow Draining the Condensate Provision should be made to collect an...

Page 12: ...de of opening 1 foot 300 mm above opening 6 inches 15 cm for appliances 10 000 Btuh 3 kW 9 inches 23 cm for appliances 10 000 Btuh 3kW and 50 000 Btuh 15kW 12 inches 30 cm for appliances 50 000 Btuh 1...

Page 13: ...d not contain substances that corrode the vent pipe Do NOT extend exposed vent pipe of indoor water heaters outside of building Guard vent against accidental contact with people and pets Install outdo...

Page 14: ...alls Reinstall the decorative sheathing around the Wall Thimble This assembly may be painted to match the exterior decor l Attach a Paloma approved 4 10 cm screened 90 elbow termination to the female...

Page 15: ...to Combustibles Firestop Firestop Roof Jack Adjustable Roof Flashing Vent Adapter 3 8 cm Clearance Support Hanger Condensate Trap To Drain Dispose of condensate in accordance with local codes Storm C...

Page 16: ...both cold and hot water supply lines DO NOT cover the drain or pressure relief valve To ensure proper operation of the water heater the following water pressure guidelines should be followed l Operati...

Page 17: ...ded on the HOT and COLD water lines so that the water heater may disconnect easily for servicing if necessary Install a Check Valve between the water heater and the water shutoff valve see the top lef...

Page 18: ...codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T P relief valve or...

Page 19: ...force over 31 5 ft lbs 42 7 Nm in tightening the pipe particularly if teflon pipe compound is used as the unit may be damaged The inlet gas pressure to the water heater must not exceed 10 5 w c 2 6 k...

Page 20: ...ust comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 20 Installing t...

Page 21: ...the remote control cables to the extension cable from the water heater l l Place the remote control over the base plate Ensure the projections in the base plate fit into the housings in the remote con...

Page 22: ...ther equipment that carry a ground fault interrupter l An ON OFF switch must be provided and installed for the incoming 120VAC power l Wire the water heater exactly as shown below A wiring diagram is...

Page 23: ...l codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions Vacuum Relief Valve Not Supplied If required install per local...

Page 24: ...ket is to reduce the standby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover...

Page 25: ...pply q Gas type matches rating plate q Gas supply pressure is sufficient for the water heater q Gas line equipped with shut off valve union and sediment trap q Approved pipe joint compound used q Soap...

Page 26: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 27: ...alves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines Contact a licensed plumber or the local plumbing authority for further information Se...

Page 28: ...the risk of scald injury Always supervise young children or others who are incapacitated The water heater is equipped with a device that will shut off the gas supply to the burner if the water heater...

Page 29: ...d or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing Housekeeping tasks to this water heater turn the unit off and disconnect the power supply Vacuum a...

Page 30: ...rner flame Blue flames should be seen when the main burner is firing If any unusual burner operation is noted the water heater should be shut off until qualified service assistance can be obtained CAU...

Page 31: ...eezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from insta...

Page 32: ...lfunctions if applicable l Check and replace if necessary Error code displayed on remote control l See instructions for Error Code and if required contact a dealer for service Not enough water demand...

Page 33: ...material or vent configuration l Open the Gas shutoff valve fully l Contact gas utility company l Fill up LP Gas container or replace with a new cylinder of LP Gas l Bleed all air from gas lines l Ens...

Page 34: ...late Specify type of gas natural or LP as marked on the rating plate Part description as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas...

Page 35: ...o 120 F 49 C Follow first four bullets points listed above then continue as listed below l Press the SW1 button on the left hand side of the PCB for more than 1 second The LED on the PCB starts illumi...

Page 36: ...omplete satisfaction you should then contact the following address 2151 Eastman Avenue Oxnard CA 93030 Phone 805 278 5499 When contacting the manufacturer the following information will be requested a...

Page 37: ...line without the use of a temperature sensor timer or a continuously operating pump All Applicable Warranty Periods will be limited to one 1 year from the Effective Date if the water heater is instal...

Page 38: ...ter heater or component part s Paloma will not reimburse any party for these or any other fees not specifically covered in this Limited Warranty document HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE Any cl...

Page 39: ...moved or the date of purchase of the part If it was purchased separately to establish the In warranty status of the defective component part If Paloma determines that the water heater or component par...

Reviews: