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5

Both LP and natural gas have an odorant added to aid in detecting a gas leak. Some 
people may not physically be able to smell or recognize this odorant. If you are unsure or
unfamiliar with the smell of LP or natural gas, ask the gas supplier. Other conditions, such as
“odorant fade”, which causes the odorant to diminish in intensity, can also hide or camouflage
a gas leak.

DANGER!

NATURAL GAS AND LIQUEFIED PETROLEUM MODELS

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Water heaters utilizing LP gas are different
from natural gas models. A natural gas
water heater will not function safely on LP
gas and vice versa. 

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No attempt should ever be made to convert
the water heater from natural gas to LP
gas. To avoid possible equipment damage,
personal injury or fire, do not connect the
water heater to a fuel type not in
accordance with the unit data plate;
propane for propane units and natural gas
for natural gas units. These units are not
certified for any other fuel type.

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LP appliances should not be installed below
grade (for example, in a basement) if such
installation is prohibited by federal, state
and/or local laws, rules, regulations or
customs.

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Propane or LP gas must be used with great
caution. It is heavier than air and will
collect first in lower areas, making it hard
to detect at nose level.

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Before attempting to light the water heater,
make sure to look and smell for gas leaks.
Use a soapy solution to check all gas fittings
and connections. Bubbling at a connection
indicates a leak that must be corrected.
When smelling to detect a gas leak, be sure
to sniff near the floor also.

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Gas detectors are recommended in LP
and natural gas applications and their
installation should be in accordance with
the detector manufacturer’s
recommendations and/or local laws, 
rules, regulations or customs.

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It is recommended that more than one
method, such as soapy solution, gas
detectors, etc., be used to detect leaks 
in gas applications.

Notice: If a gas leak is present or suspected:

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Do not

attempt to find the cause yourself.

l

Do not

try to light any appliance.

l

Do not

touch any electrical switch.

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Do not

use any phone in your building.

l

Leave the building immediately and make
sure your family and pets leave also.

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Leave the doors open for ventilation and
contact the gas supplier, a qualified service
agency or the fire department.

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Stay away from the building until the
service call has been made, the leak is
corrected and a qualified agency has
determined the area to be safe.

Summary of Contents for PH-28C IFSN

Page 1: ...r to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected...

Page 2: ...THIS MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is nee...

Page 3: ...well as other flammable materials and liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combus...

Page 4: ...switch adjustment Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying general purpose ho...

Page 5: ...P gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level l Before attempting to light the water heater make sure to loo...

Page 6: ...ATION READ ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage...

Page 7: ...which may result in severe burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc l The water heater s...

Page 8: ...hich may be improperly stored or accidentally spilled l The water heater should be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for...

Page 9: ...ghly corrosive after passing through a flame The water heater warranty is voided when failure of the heater is due to operation in a corrosive atmosphere NOTICE The water heater should not be installe...

Page 10: ...ctions in this manual before completing the installation and putting the water heater into service DANGER Failure to install the appliance vent adapter and properly vent the water heater to the outdoo...

Page 11: ...he appliance vent adapter manufacturer s instructions A B High Temp Sealant Collar Appliance Vent Adapter Clamp Water Heater Exhaust Flow Draining the Condensate Provision should be made to collect an...

Page 12: ...de of opening 1 foot 300 mm above opening 6 inches 15 cm for appliances 10 000 Btuh 3 kW 9 inches 23 cm for appliances 10 000 Btuh 3kW and 50 000 Btuh 15kW 12 inches 30 cm for appliances 50 000 Btuh 1...

Page 13: ...d not contain substances that corrode the vent pipe Do NOT extend exposed vent pipe of indoor water heaters outside of building Guard vent against accidental contact with people and pets Install outdo...

Page 14: ...alls Reinstall the decorative sheathing around the Wall Thimble This assembly may be painted to match the exterior decor l Attach a Paloma approved 4 10 cm screened 90 elbow termination to the female...

Page 15: ...to Combustibles Firestop Firestop Roof Jack Adjustable Roof Flashing Vent Adapter 3 8 cm Clearance Support Hanger Condensate Trap To Drain Dispose of condensate in accordance with local codes Storm C...

Page 16: ...both cold and hot water supply lines DO NOT cover the drain or pressure relief valve To ensure proper operation of the water heater the following water pressure guidelines should be followed l Operati...

Page 17: ...ded on the HOT and COLD water lines so that the water heater may disconnect easily for servicing if necessary Install a Check Valve between the water heater and the water shutoff valve see the top lef...

Page 18: ...codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T P relief valve or...

Page 19: ...force over 31 5 ft lbs 42 7 Nm in tightening the pipe particularly if teflon pipe compound is used as the unit may be damaged The inlet gas pressure to the water heater must not exceed 10 5 w c 2 6 k...

Page 20: ...ust comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 20 Installing t...

Page 21: ...the remote control cables to the extension cable from the water heater l l Place the remote control over the base plate Ensure the projections in the base plate fit into the housings in the remote con...

Page 22: ...ther equipment that carry a ground fault interrupter l An ON OFF switch must be provided and installed for the incoming 120VAC power l Wire the water heater exactly as shown below A wiring diagram is...

Page 23: ...l codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions Vacuum Relief Valve Not Supplied If required install per local...

Page 24: ...ket is to reduce the standby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover...

Page 25: ...pply q Gas type matches rating plate q Gas supply pressure is sufficient for the water heater q Gas line equipped with shut off valve union and sediment trap q Approved pipe joint compound used q Soap...

Page 26: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 27: ...alves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines Contact a licensed plumber or the local plumbing authority for further information Se...

Page 28: ...the risk of scald injury Always supervise young children or others who are incapacitated The water heater is equipped with a device that will shut off the gas supply to the burner if the water heater...

Page 29: ...d or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing Housekeeping tasks to this water heater turn the unit off and disconnect the power supply Vacuum a...

Page 30: ...rner flame Blue flames should be seen when the main burner is firing If any unusual burner operation is noted the water heater should be shut off until qualified service assistance can be obtained CAU...

Page 31: ...eezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from insta...

Page 32: ...lfunctions if applicable l Check and replace if necessary Error code displayed on remote control l See instructions for Error Code and if required contact a dealer for service Not enough water demand...

Page 33: ...material or vent configuration l Open the Gas shutoff valve fully l Contact gas utility company l Fill up LP Gas container or replace with a new cylinder of LP Gas l Bleed all air from gas lines l Ens...

Page 34: ...late Specify type of gas natural or LP as marked on the rating plate Part description as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas...

Page 35: ...o 120 F 49 C Follow first four bullets points listed above then continue as listed below l Press the SW1 button on the left hand side of the PCB for more than 1 second The LED on the PCB starts illumi...

Page 36: ...omplete satisfaction you should then contact the following address 2151 Eastman Avenue Oxnard CA 93030 Phone 805 278 5499 When contacting the manufacturer the following information will be requested a...

Page 37: ...line without the use of a temperature sensor timer or a continuously operating pump All Applicable Warranty Periods will be limited to one 1 year from the Effective Date if the water heater is instal...

Page 38: ...ter heater or component part s Paloma will not reimburse any party for these or any other fees not specifically covered in this Limited Warranty document HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE Any cl...

Page 39: ...moved or the date of purchase of the part If it was purchased separately to establish the In warranty status of the defective component part If Paloma determines that the water heater or component par...

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