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11. Paloma/Rheem’s warranty does not cover faults that are a result of:
a. Accidental damage to the product or any component (for example: (i) Acts of God such as
floods, storms, fires, lightning strikes and the like; and (ii) third party acts or omissions).
b. Misuse or abnormal use of the convection heater.
c. Installation not in accordance with the “Customer Operating and Installation Manual” or with
relevant statutory and local requirements in the State or Territory in which the convection
heater is installed.
d. Repairs, attempts to repair or modifications to the convection heater by a person other Rheem
Service or a Rheem Accredited Service Agent.
e. Faulty plumbing or faulty power supply.
f. Failure to maintain the convection heater in accordance with the ‘Customer Operating and
Installation Manual”.
g. Transport damage
h. Fair wear and tear from adverse conditions.
i. Cosmetic defects
j. Where it is found that there is no fault with the appliance and the issue/s are related to the
installation or is due to the failure of electric or gas supplies.
12. If you require a call out and we find that the fault is not covered by Paloma warranty, you are
responsible for our standard call out charge. If you wish to have the relevant components repaired or
replaced that service will be at your cost.
13. Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for
damage to furniture, carpet, walls, foundations or any other consequential loss either directly or
indirectly caused by incorrect installation or misuse of product or other modes of failure.
3. WHAT IS COVERED BY PALOMA WARRANTY FOR THE PRODUCT DETAILED IN THIS DOCUMENT
Rheem will repair or replace a faulty component of your radiant heater if it fails to operate in accordance with
its specifications as follows:
4. ENTITLEMENT TO CLAIM UNDER THIS WARRANTY
To be entitled to make a claim under this warranty you need to:
A. Be the owner of the radiant heater or have consent of the owner to act on their behalf.
Summary of Contents for PG-451S
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