palmiye Skyroof Compact, Installation Manual

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46
FAQ REASON HOW TO RESOLVE?
The product motor
would not start
The motor is not energized
Check the switch of the current distri-
bution board connected to the motor
is on.
The motor has no regular
current
Disconnect the power and wait for 15
minutes then try to start again. Please
call our technical service if the motor is
not started again.
The product does not
work properly
Erroneous installation Please call our technical service.
Natural disasters Please call our technical service.
Lights are not on
Not all lights are on
It should be checked if the product is
energized. The power must be discon-
nected and connected again. Please
call our technical service if nothing
changes at lights.
Part of the lights is not on Please call our technical service.
The remote controller
does not work
It does not control the product
The battery should be replaced. Please
call our technical service if it still does
not work.
Lights are not on
The product leaks water
Eaves troughs overflow
It should be checked if drains inside
eaves troughs are unblocked.
The product isolation leaks
water
Make sure that areas of the system
water tightness gaskets are clean
(leaves, branches, etc.). Please call our
technical service if the problem is not
solved.
9. FREQUENTLY ASKED QUESTIONS