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Chapter 2

Setting Up a Phone Connection

12

Updating phone drivers on your handheld

If your Software Essentials CD-ROM includes Phone Link Updater, you can 
use this application to update phone drivers and settings. Updated phone drivers 
and settings are also available from the Palm website.

The instructions in this section assume that you have already installed the 
Palm Desktop software that came with your handheld and have performed 
at least one HotSync operation. You will need Internet access to download the 
phone driver files.

To update phone drivers and settings from the Phone Link Updater application (Windows computer only):

1.

Establish an Internet connection with your computer.

2.

Insert the Software Essentials CD-ROM into your computer’s CD-ROM drive. 

3.

From the categories listed on the left side of the Install screen, click the 
Communications tab, and then click Phone Link Updater.

4.

Click Install Now and follow the onscreen instructions to download the latest 
phone driver files.

NOTE

The onscreen instructions include performing a HotSync operation. 

When prompted, perform this operation to transfer the phone driver files to 
your handheld. 

To update phone drivers and settings from the Palm website (Mac computer):

1.

Download the correct files for your phone. In the United States, go to 

www.palm.com/support/downloads/phonelink.html

. In other countries, go to 

www.palm.com/xx/mobile/drivers

 and replace xx with your country code.

2.

Follow the onscreen instructions to install the phone driver files.

3.

Connect your handheld to the cradle/cable and press the HotSync button

™.

4.

If prompted, reset your handheld.

Summary of Contents for Phone Link Handbook

Page 1: ...Phone Link Handbook...

Page 2: ...from the use of this handbook Palm Inc assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any da...

Page 3: ...2 Installing Phone Link 2 Chapter 2 Setting Up a Phone Connection 5 Configuring network service settings for your phone 9 Updating phone drivers on your handheld 12 Chapter 3 Using Phone Connections...

Page 4: ...Contents iv...

Page 5: ...handheld and your phone using this technology consult your Bluetooth accessory documentation Serial cables and mobile phones that are enabled with infrared or Bluetooth technology are sold separately...

Page 6: ...e within your mobile phone service area To use this feature your mobile phone service must include data services See the electronic handbook that came with your handheld for information on wireless Ho...

Page 7: ...ssentials CD ROM into your computer s CD ROM drive 2 Double click the Software Essentials CD open the Communications folder and then open the Telephony folder 3 Select all files except the handbooks a...

Page 8: ...Chapter 1 Using Phone Link 4...

Page 9: ...The instructions in this section assume that you already installed the Palm Desktop software that came with your handheld and performed at least one HotSync operation NOTE For Bluetooth technology opt...

Page 10: ...chapter or your phone is not supported at this time 7 Tap Next 8 Tap the Via pick list and select the method you want to use to connect Infrared Cable or Bluetooth The Via pick list options will vary...

Page 11: ...technology is available for your handheld 1 Place your phone into the mode where it can accept Bluetooth pairing from another device See the documentation that came with your phone for details 2 Wait...

Page 12: ...given the option to try connecting again If you need additional information about connecting your phone consult your phone documentation or your Bluetooth accessory documentation 7 When prompted to c...

Page 13: ...speed wireless data service network A dial up account with an ISP Dial up or Bluetooth access to a corporate network with Internet access To configure a dial up connection 1 After completing the last...

Page 14: ...sword box and enter the password for your ISP account 8 Tap Next 9 Tap Done To configure a GPRS high speed wireless data service connection for your phone 1 After completing the last step in configuri...

Page 15: ...t your mobile phone carrier s location 5 Tap the Select your carrier pick list and select your mobile phone carrier If your mobile phone carrier does not appear on the list either you need to download...

Page 16: ...re Essentials CD ROM into your computer s CD ROM drive 3 From the categories listed on the left side of the Install screen click the Communications tab and then click Phone Link Updater 4 Click Instal...

Page 17: ...ion 1 Turn on your handheld and your mobile phone 2 Activate the infrared port on your phone 3 Align the infrared port on your handheld with the infrared port on your phone 4 Launch the application th...

Page 18: ...Chapter 3 Using Phone Connections 14...

Page 19: ...e Documentation folder on your installation CD The Palm Knowledge Library accessible at www palm com intl in the Support section The most recent HelpNotes on your regional web site If you are still ha...

Page 20: ...y handheld cannot connect to my mobile phone Use the following steps to test the connection 1 Tap the Home icon 2 Tap the Prefs icon 3 Tap Communication 4 Tap Phone 5 Tap the Service pick list and sel...

Page 21: ...ort 17 To find version and memory information 1 Tap the Home icon 2 Tap the Menu icon 3 Select Info from the App menu 4 Tap Version to see version numbers and tap Size to see the amount of free memory...

Page 22: ...Appendix A Frequently Asked Questions 18...

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