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Section 7A: Help
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Third-Party Applications
Some third-party applications can cause conflicts with your Centro device. Third-party
applications that modify the wireless features of your device may require extra
troubleshooting. If you recently installed an application and your Centro device seems to be
stuck, try the following:
1.
Perform a soft reset (see “Soft Reset” on page 304).
2.
If the problem persists, perform a system reset (see “System Reset” on page 304).
3.
Delete the most recently installed application from your Centro device (see
“Removing Applications” on page 253).
4.
If the problem persists, perform another system reset.
5.
If possible, synchronize your device with your computer to back up your most recent
information.
6.
If you’re unable to perform the steps above or the problem persists, locate your
Backup folder on your computer and rename the folder (for example, BackupOld).
Note that “Palm” in the following locations might be “Handspring” or “palmOne,”
based on the device you’re upgrading from:
䡲
Windows:
C:\Program Files\Palm\device name.
䡲
Mac:
Mac HD/Users/<User Name>/Documents/Palm/Users/<Device Name>.
7.
Perform a hard reset (see “Hard Reset” on page 305).
8.
Synchronize to restore your
Contacts
,
Calendar
,
Tasks
,
Memos,
and
Pics&Videos
information. You may need to manually restore information in other applications.
9.
If the problem is resolved, begin reinstalling your third-party applications one at a
time by double-clicking a single file in the original Backup folder that you renamed,
and sync after each application you install.
10.
If the problem recurs, delete the last application you installed and report the problem
to its developer.
Summary of Contents for CNET1057NAAT2 - Centro Smartphone 64 MB
Page 4: ......
Page 14: ...4...
Page 15: ...Section 1 Setting Up Your Smart Device and Your Computer...
Page 16: ...6...
Page 30: ...20 Section 1A Device Setup...
Page 48: ...38...
Page 49: ...Section 2 Getting To Know Your Palm Centro Smart Device...
Page 50: ...40...
Page 110: ...100 Section 2B Phone Features...
Page 111: ...Section 3 Using Sprint Power Visionand Other Wireless Connections...
Page 112: ...102...
Page 122: ...112 Section 3A Sprint Power Vision...
Page 150: ...140 Section 3B Email...
Page 188: ...178...
Page 189: ...Section 4 Your Portable Media Device...
Page 190: ...180...
Page 222: ...212...
Page 223: ...Section 5 Your Mobile Organizer...
Page 224: ...214...
Page 255: ...Section 6 Managing Your Information and Settings...
Page 256: ...246...
Page 284: ...274 Section 6A Managing Files...
Page 308: ...298...
Page 309: ...Section 7 Resources...
Page 310: ...300...
Page 351: ...Section 8 Safety and Specifications...
Page 352: ...342...
Page 371: ...Section 8B Specifications 361 Specifications Section 8B Specifications...