Chapter 4 - Do Not Disturb
26
Removing a Caller from the Conference
To remove a caller form an existing conference call, complete the following steps:
1.
Place the conference on hold by clicking the
CONF
button.
2.
Select the line of the participant who wishes to leave the conference.
3.
Say good bye to the participant then click the
H
a
ngup
button.
4.
Click the
CONF
button once more to re-establish the conference.
NOTE
A caller may leave the conference on their own by hanging up. Their line will then appear
as inactive and the rest of the conference will be unaffected.
Adding a caller to the conference from the Contact Drawer
You can also add a person from your Contact list to a conference call by right-clicking
their name in the Contact drawer and selecting
Conference in [c
a
ller’s n
a
me]
Do Not Disturb
Packet8 Softalk™ allows you to use Do Not Disturb mode. When Softalk is set to this
mode, all incoming calls will be sent to voicemail or be given a “busy” indication. Do Not
Disturb is toggled on/off by clicking the on screen
DND
button.
Auto-Answer
Packet8 Softalk™ allows you to employ an Auto-Answer mode. When the Softalk is set
to this mode, it answers calls automatically after pre-determined time that can be
adjusted in the Settings menu. Auto Answer is toggled on and off by clicking the on
screen
AA
button.
Flash
The
Fl
a
sh
button on Packet8 Softalk™ works the same way as flash on a traditional
telephone does. Clicking the hang-up button quickly on a traditional telephone
performs the same task. Such actions are used sometimes to transfer calls or initiate 3-
way calling.
To flash, click the
Fl
a
sh
button within the on screen dial pad.
■
If the user is in an active call, clicking
Fl
a
sh
will provide a new line.
■
If the user clicks
Fl
a
sh
while receiving a call, the softphone will “pick up.”
■
If a line is on hold, clicking
Fl
a
sh
will allow the Softalker to speak with that person.