Packard Bell EasyNote DT85 Service Manual Download Page 10

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CHAPTER 1: System specifications

Input devices

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99-,100-, or 103-key keyboard, 2.5 mm (minimum) key travel

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Function keys, system keys, navigation keys, Fn key, Windows key,
Application key, arrow keys, and a separate numeric keypad

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Touchpad pointing device

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Capacitive hotkeys

Audio

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2.1 stereo speakers

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Dolby Home Theater

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Subwoofer

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Built-in microphone

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High-definition audio support

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MS-Sound compatible

Communication

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WLAN: Intel

WiFi Link 5100 a/b/g/n, Foxconn Atheros HB93 or Liteon

Atheris HB93

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WPAN: Bluetooth

2.0+EDR (Enhanced Data Rate)

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LAN: 10/100/1000 Ethernet

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Built-in V.92 56Kbps MDC 1.5 modem

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Integrated webcam (optional)

I/O ports

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Ethernet (RJ45)

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External display (VGA)

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HDMI™ port with HDCP support

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USB (four)

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MIR

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Line-in

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Microphone in

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Headphone jack with S/PDIF support

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6-in-1 memory card reader (SD™, MMC, MS, MS PRO, xD)

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DC in jack for AC adapter

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Modem

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PCI-Express card

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TV Tuner (optional)

Summary of Contents for EasyNote DT85

Page 1: ...EasyNote DT85 SERVICE GUIDE ...

Page 2: ... updates are available on the ACER CSD web For more information refer to http csd acer com tw Copyright 2009 Packard Bell is a registered trademark of Packard Bell BV All rights reserved All other brands and product names are trademarks or registered trademarks of their respective companies PRINTED IN TAIWAN Date Chapter Updates ...

Page 3: ...Pointing device 13 Memory card reader 13 Wired LAN 14 Wireless LAN 14 Bluetooth 14 USB 15 Buttons Indicators Ports 15 Webcam 15 Cooling fan 16 Battery 16 AC adapter 16 Power management 17 Notebook product tour 18 Front View 18 Left View 19 Right View 20 Rear View 20 Top View 21 Bottom View 23 Keyboard 24 Touchpad 26 Webcam 27 Chapter 2 System utilities 29 BIOS setup utility 30 Navigating the BIOS ...

Page 4: ... 70 Replacing the CPU 73 Replacing the VGA board for discrete models 75 Replacing the keyboard 77 Replacing the keyboard cover 79 Replacing the power button board 81 Replacing the LCD panel assembly 83 Replacing the palm rest 87 Replacing the touchpad board 90 Replacing the touchpad button board 94 Replacing the USB board 96 Replacing the Bluetooth module 99 Replacing the modem board 101 Replacing...

Page 5: ...44 No beep error messages 146 Phoenix BIOS beep codes 147 Symptom to FRU error messages 153 LCD 153 Power 153 Memory Card 154 Memory 154 Sound 154 Power management 154 Devices 155 Keyboard and touchpad 155 Intermittent problems 156 Undetermined problems 157 Chapter 5 System board layout 159 EasyNote DT85 system board 160 Top view 160 Bottom view 161 Chapter 6 FRU Field Replaceable Unit list 163 In...

Page 6: ...Contents iv Appendix C Online support information 195 Online Support Information 196 ...

Page 7: ...CHAPTER1 1 System specifications Preface Features System block diagram Hardware specifications Notebook product tour Keyboard Touchpad Webcam ...

Page 8: ... cases contact your regional offices or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may have a different pa...

Page 9: ...366 768 1280 768 1280 720 1024 768 and 800 600 VGA memory shared 512 MB or 1024 MB VGA controller N10PGS DDRIII 1024MB 800MHz N10MGS DDRIII 512MB 800MHz Dual independent display support 16 7 million colors MPEG 2 DVD hardware assisted capability acceleration MPEG 2 DVD decoding for selected models WMV9 VC 1 support acceleration WMV9 VC 1 and H 264 AVC decoding for selected models HDMI High Definit...

Page 10: ...ophone High definition audio support MS Sound compatible Communication WLAN Intel WiFi Link 5100 a b g n Foxconn Atheros HB93 or Liteon Atheris HB93 WPAN Bluetooth 2 0 EDR Enhanced Data Rate LAN 10 100 1000 Ethernet Built in V 92 56Kbps MDC 1 5 modem Integrated webcam optional I O ports Ethernet RJ45 External display VGA HDMI port with HDCP support USB four MIR Line in Microphone in Headphone jack...

Page 11: ...d HDD passwords Physical specifications Dimensions 441 1 300 40 2 44 2 mm 17 37 11 81 1 58 1 74 in Weight 4 1 Kg 9 04 lbs Environment Temperature Operating 32 to 90 F 0 to 35 C Non operating 4 to 140 F 20 to 60 C Humidity non condensing Operating 10 to 90 Non operating 5 to 95 ...

Page 12: ...CHAPTER 1 System specifications 6 System block diagram ...

Page 13: ...FCPGA Processor core voltage 1 0375V to 1 3V Core logic Intel GM45 ICH9M Item Intel platform Core logic Intel GM45 ICH9M VGA N10PGS 1024MB N10MGS 512MB Ethernet Broadcom BCM5784 USB 2 0 Intel ICH9M Bluetooth Foxconn Bluetooth BRM 2046 BT2 1 Wireless 802 11 Intel WiFi Link 5100 Foxconn Atheros HB93 Liteon Atheris HB93 Memory card reader Realtek RTS5159 Audio codec Realtek ALC888S ...

Page 14: ...95 PCMCIA 3 0 Compliant Device IrDA 1 0 Intel AC97 CNR Specification WfM 2 0 PXE 2 1 Boot Integrity Service Application Program Interface BIS 1 0 PC99a and Mobile PC2001 Compliant BIOS password control Manually set supervisor user and HDD passwords Item Specification Memory controller Built in Memory size 0 MB no on board memory Number of slots 2 Maximum memory size per slot 2 GB Maximum system me...

Page 15: ...00 500000 Bytes per sector 512 512 512 512 Data heads 3 4 4 4 4 Drive format Disks 2 2 2 2 Spindle speed RPM 5400 RPM 5400 RPM 5400 RPM 5400 RPM Performance specifications Buffer size 8MB 8MB 8MB 8MB Interface SATA SATA SATA SATA Max media transfer rate disk buffer Mbytes s 540 540 850 3 0 GB s Max Buffer to Host DC power requirement Voltage tolerance 5 V DC 5 5 V DC 5 5 V DC 5 5 V DC 5 Item Speci...

Page 16: ...deo CD Extra CD CD text CD R Orange Book Part CD RW HSRW Orange Book Part Volume1 Volume 2 Super Audio CD SACD Hybrid type US US RW DVD DVD VIDEO DVD RAM DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G 4 7 GB DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual Blu Ray BD R BD R DL BD RE BD RE DL Loading mechanism Load Tray manual Release...

Page 17: ...ower 45 45 15 35 Temperature C Operating Storage shipping 0 to 50 40 to 60 Item Specification Controller Realtek ALC888S Mono or stereo Stereo Resolution 24 bit DAC and ADC Compatibility HD Audio Dolby Sound room Sampling rate 192 kHz maximum sample rate Internal microphone Yes Internal speakers Yes Internal subwoofer Yes Item Specification Chipset Intel GM45 4500MHD N10MGS N10PGS Memory size Shar...

Page 18: ...e via x1 concurrent PCI Express port PAVP Protected Audio Video Path support for Protected Intel HD Audio Video and Audio Playback High performance MPEG 2 decoding WMV9 VC 1 and H 264 AVC support Hardware acceleration for MPEG2 VLD iDCT Microsoft DirectX 10 support Blu ray support 40 Mb s Hardware motion compensation Intermediate Z in classic rendering Core voltage 533 MHz core render clock 1 05 V...

Page 19: ...nternal and external keyboard USB Yes Item Specification Type Synaptics TM00540 001 Touchpad ALPS KGDFF0031A Touchpad Click buttons Left Right Item Specification Controller Realtek RTS5159 Cards supported MMC MMC SD xD MS and MS PRO Compliancy Complies to SDIO Host Interface Specification Rev 1 0 SDIO Version 1 10 compliant with High Speed Mode SD Host Interface Specification v1 0 SD Host Interfac...

Page 20: ...LAN support meeting ACPI requirements Item Specification Chipset Intel WiFi Link 5100 Foxconn Atheros HB93 Liteon Atheris HB93 Data throughput 11 54 Mbps up to 270 Mbps for Draft N Protocol IEEE 802 11a IEEE 802 11b IEEE 802 11g IEEE 802 11 Draft N IEEE 802 16e Interface PCI bus mini PCI socket for wireless module Item Specification Chipset Broadcom BCM2046 Data throughput 2 1 Mbps Protocol Blueto...

Page 21: ...ive hotkeys Indicators Power Battery charge Media activity Num lock Caps lock Bluetooth Ports USB four External display VGA port Ethernet RJ45 Headphone with S PDIFsupport Microphone in DC in jack for AC adapter 6 in 1 card reader SD MMC MMC MS MS PRO xD HDMI port with HDCP support Modem optional Item Specification Model Suyin Camera 1 0M DV Tulip Interface USB 2 0 Resolution 1 0 M pixels 1280 x 9...

Page 22: ...erating system Temperature point is 95 C OS shut down at 100 C Hardware shut down at 105 C Item Specification Brand Sony Simplo Samsung Type Li ion Pack capacity 4400 4800 mAH Number of battery cell 6 8 Package configuration 3 cells in series 2 series in parallel 4 cells in series 2 series in parallel Normal voltage 11 1 V Charge voltage max 12 6 V Item Specification Brand Delta Hipro Watt 65 90 M...

Page 23: ... from the end user s perspective the display is off and so on It is not safe to disassemble the machine in this state G0 S0 Working The system dispatches user mode application threads and they execute In this state peripheral devices are having their power state changed dynamically The user can select through some UI various performance power characteristics of the system to have the software opti...

Page 24: ...s Icon Item Description 1 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick Pro MS PRO and xD Picture Card Note Push to remove install the card Only one card can operate at any given time 2 Battery1 Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 3 ...

Page 25: ...tor LCD projector 4 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 5 USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera 6 Line in jack Accepts inputs from external sound source 7 Microphone jack Accepts inputs from external microphones 8 Headphones spe aker line out jack Connects to audio line out devices e g speakers headphones 9 ExpressCard 54 slot Accepts ...

Page 26: ...ct button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off 6 Modem jack Plug a dial up modem cable into this optional jack 7 Kensington lock slot Connects to a Kensington compatible computer security lock Item Descr...

Page 27: ...www packardbell com 21 Top View Note The LCD and the keyboard are separate pictures and were joined together for better clarification 11 ...

Page 28: ... support area for your hands when you use the computer 4 Touchpad Touch sensitive pointing device which functions like a computer mouse 5 Click buttons left and right The left and right buttons function like the left and right mouse buttons 6 Keyboard For entering data into your computer 7 Multimedia panel Use to control playback of CDs and DVDs The panel includes a capacitive touch volume control...

Page 29: ...tput 2 Bottom cover Houses the memory hard drive cpu and wlan card 3 Battery release latch Releases the batter for removal 4 Battery bay Houses the computer s battery pack 5 Battery lock Locks the battery in position 6 Hard disk cover Houses the computer s secondary hard drive optional 1 2 3 4 5 6 ...

Page 30: ...e function key actions System keys Press these colored keys in combination with the FN key to perform specific actions For more information see System key combinations on page 25 Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Fn key Press the FN key in combinati...

Page 31: ...ort or HDMI port on your notebook Both displays at the same time Turn the optional Bluetooth function on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane Bluetooth communication devices are examples of devices that provide wireless communica...

Page 32: ...he left and right buttons below the touchpad to select objects To Do this Move the pointer on the screen Move your finger around on the touchpad If you run out of space and need to move the pointer farther lift your finger move it to the middle of the touchpad then continue moving your finger Select an object on the screen Position the pointer over the object Quickly press and release the left but...

Page 33: ...left button twice in rapid succession This action is called double clicking Access a shortcut menu or find more information about an object on the screen Position the pointer over the object Quickly press and release the right button once This action is called right clicking Move an object on the screen Position the pointer over the object Press the left button and hold it down then use the touchp...

Page 34: ...CHAPTER 1 System specifications 28 ...

Page 35: ...CHAPTER2 29 System utilities BIOS setup utility BIOS recovery Clearing a BIOS password Unlocking the hard drive ...

Page 36: ...e screen Use the left and right arrow keys to move between selections on the menu bar Phoenix SecureCore tm Setup Utility Main CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID IDE1 Model Name IDE1 Serial Number Intel R Core TM 2 Duo CPU P7550 2 26 GHz 2 26GHz XX...

Page 37: ...e menus for configuring the various system functions These include Information Main Security Boot and Exit Important You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this information carefully when making changes to ...

Page 38: ... version KBC Version Displays the keyboard controller version Serial Number Displays the system serial number Asset Tag Number Displays the system asset tag number Product Name Displays the official model name of the computer Phoenix SecureCore tm Setup Utility Main CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number...

Page 39: ...essed in a 24 hour format HH MM SS hour minute second System Date Displays the system date MM DD YYYY month day year Total Memory Displays the total size of the system memory Video Memory Displays the size of video memory detected during boot up Parameter Description Phoenix SecureCore tm Setup Utility Main Item Specific Help Tab Shift Tab or Enter selects field System Time System Date Total Memor...

Page 40: ...ry Enables or disables the D2D Recovery function This function allows the user to create a hidden partition on the hard drive to store the operation system User can then use this partition to restore the system to factory defaults by pressing the Alt F10 keys during system boot up Disabled Enabled SATA Mode Select the SATA controller operating mode When set to AHCI Advanced Host Controller Interfa...

Page 41: ...tup menus Only the following menus will be accessible System Time and System Date All Exit menu options excluding Load Setup Defaults Note A supervisor password must first be set before creating a user password If Password on Boot is enabled the user must enter the user password each time the notebook is turned on or wakes from Sleep Phoenix SecureCore tm Setup Utility Main F1 Esc Help Exit Select...

Page 42: ...ress Enter to set password for accessing the hard disk drive HDD password It will be required during boot up or when waking from hibernation mode Password on Boot Referred to as the power on password When enabled the user or supervisor password will be required to boot up the system Note A supervisor password must first be set before creating a user password Disabled Enabled Caution When you are p...

Page 43: ...er Password then press Enter The Set User Password box opens 2 Type a password then press Enter 3 Retype the password to verify the first entry then press Enter You will be prompted to save the new password 4 Press Enter 5 Press F10 to save the password and close the Setup Utility Changing a password To change a password 1 Press or to highlight the Set Supervisor Password or Set User Password fiel...

Page 44: ...4 Press Enter 5 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password Resetting a password If you have forgotten the user password the computer will continue to function normally but you will have limited access to the Setup utility If you have enabled the Password on Boot field and you forget the supervisor password you will not be able to boot u...

Page 45: ...e the Setup utility Phoenix SecureCore tm Setup Utility Main Item Specific Help Use or to select a device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu Boot priority order F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Information Security Boot Exit 2 3 CD DVD Optiarc BD ROM BC XXXX...

Page 46: ... all Setup parameters Keyboard shortcut F9 Discard Changes Discards all changes made to the Setup utility and loads previous configuration settings Save Changes Saves all changes made to the Setup utility Phoenix SecureCore tm Setup Utility Main Item Specific Help Exit System Setup and save your changes to CMOS F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Set...

Page 47: ...g box appears click OK to create the crisis disk 7 Click No if you do not want to create another crisis disk 8 Eject and reconnect the USB removable storage device and make sure it contains the BIOS wph MINIDOS sys and PHLASH16 exe files Performing a BIOS recovery To perform a BIOS recovery 1 Shut down the BIOS failed computer 2 Connect the USB storage device containing the Crisis Recovery disk fi...

Page 48: ... FD file to a bootable USB device containing the Crisis Recovery disk files 3 Turn off the computer 4 Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to any USB port 5 Press and hold the Fn Esc keys this is the BIOS recovery hotkey then press the power button 6 Release the Fn Esc keys after POST ...

Page 49: ...ear a lost BIOS password user or supervisor password you need to short the clear password hardware gap G35 located near the LCD connector on the system board HW Default setting Function Gap Open normal Short to clear the user and supervisor passwords G35 ...

Page 50: ...are gap together 6 While resting the tool on the two contacts plug one end of the AC adapter into the DC power jack and plug one end to an electrical outlet 7 Press the power button to turn on the system 8 After the POST remove the tool from the hardware gap 9 Reinstall the hard drive memory module battery pack and the bay cover 10 Turn on the notebook and press F2 during bootup to access the Setu...

Page 51: ...ive To unlock a hard drive 1 Open the computer in a DOS environment 2 Type the following command A unlock6 XXXXX 00 3 Press Enter to display the command options 4 Select option 2 upper case ASCII code then press Enter 5 Write down the generated master password 6 Reboot the computer 7 In the HDD password prompt type the master password generated in step 5 then press Enter ...

Page 52: ...CHAPTER 2 System utilities 46 ...

Page 53: ...e keyboard Replacing the keyboard cover Replacing the power button board Replacing the LCD panel assembly Replacing the palm rest Replacing the touchpad board Replacing the touchpad button board Replacing the USB board Replacing the Bluetooth module Replacing the modem board Replacing the coin cell battery Replacing the dc in cable Replacing the system board Replacing the left and right speakers R...

Page 54: ...metal part of your workbench or other grounded connection Touch a bare metal surface on your workbench or other grounded object Tape Some of the procedures in this guide involve removing tape that secures cables or components Two types of tape are used in this notebook Mylar non conductive tape is typically transparent with a red or brown tint Conductive tape is typically grey or silver in color I...

Page 55: ...s and screws lay them toward the rear of your work surface behind the notebook or far enough to the side that your arms will not accidentally brush them onto the floor To help keep track of screws try the following Place each component s screws in their own section of a parts sorter Place each component s screws next to the component on your work surface Print the first page of each task then plac...

Page 56: ...omponents 50 Required tools To disassemble the notebook you need the following tools Wrist grounding strap for ESD prevention Conductive mat for ESD prevention v Flat screwdriver v Phillips screwdriver v Non marring plastic scribe v ...

Page 57: ...ff the notebook 3 Close the LCD panel 4 Disconnect the AC adapter 5 Disconnect the network cable and all peripheral devices connected to the notebook 6 Make sure there is no express card on the express card slot To remove an express card a Push against the express card as if you were pushing it further into the slot letting the card spring out ...

Page 58: ...ponents 52 b Pull the express card out of its slot 7 Make sure there is no memory card on the card reader slot To remove a memory card a Push against the card as if you were pushing it further into the slot letting the card spring out ...

Page 59: ...www packardbell com 53 b Pull the memory card out of its slot ...

Page 60: ...ebook over so the base is facing up 2 Slide the battery lock to the unlocked position 1 slide the battery latch 2 then remove the battery out of the notebook 3 Note The battery has been highlighted with a yellow circle in the above image Detach the battery and follow local regulations for disposing it ...

Page 61: ...e bay cover first Tools you need to complete this task To remove the bay cover 1 Complete the steps in Preparing the notebook on page 51 2 Turn the notebook over so the base is facing up 3 Loosen the bay cover captive screws these screws cannot be removed Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 62: ...CHAPTER 3 Replacing notebook components 56 4 Insert a non marring plastic scribe on the cover s notch to release the cover from the computer and then remove the cover ...

Page 63: ...ut the latches on both sides of the memory slot until the module tilts upward Then remove from the memory slot 5 Insert the new memory module at a 30 angle into an empty memory slot and then press it down until it clicks into place The module is keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory sl...

Page 64: ...ed during this task 1 chrome M2 4 wireless card To replace the wireless card 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Detach the bar code sticker covering the antenna cables Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 65: ...ntenna cables away from the wireless card screw 6 Remove the screw securing the wireless card Important The number of antenna cables varies depending on the type of wireless card installed on the notebook IEEE 802 11n cards typically have two antenna cables Other types of wireless cards usually have only three antenna cables ...

Page 66: ...Card slot The card is keyed so it can only be inserted in one direction If the card does not fit make sure that the notch in the card lines up with the tab in the card slot 9 Secure the new wireless card with the screw removed in step 6 10 Reconnect the antenna cables to the connectors 11 Replace the bay cover then tighten the cover screws ...

Page 67: ...his task 1 chrome M2 4 hard drive 1 4 chrome M3 3 hard drive bracket To replace the hard drive 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the hard drive screw Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 68: ...ge the hard drive from its connector and then remove the drive from its bay 5 If your new hard drive already includes the hard drive bracket go to step 9 If you need to use the bracket from the old hard drive go to step 6 6 Remove the screws that secure the hard drive to the hard drive bracket ...

Page 69: ...new drive and secure it with the screws removed in step 6 9 Slide the new hard drive into the hard drive bay and make sure it s properly engaged to the connector 10 Secure the new drive to the system board with the screw removed in step 3 11 Replace the bay cover then tighten the cover screws ...

Page 70: ...e this task Screws removed during this task 1 chrome M2 4 hard drive 2 4 chrome M3 3 hard drive bracket To replace the hard drive 2 1 Complete the steps in Preparing the notebook on page 51 2 Remove the hard drive cover screws Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 71: ...the black mylar tab and use it to disengage the hard drive from its connector and then remove the drive from its bay 5 If your new hard drive already includes the hard drive bracket go to step 9 If you need to use the bracket from the old hard drive go to step 6 ...

Page 72: ...racket 8 Place the bracket on the new drive and secure it with the screws removed in step 6 9 Slide the new hard drive into the hard drive bay and make sure it s properly engaged to the connector 10 Secure the new drive to the system board with the screw removed in step 3 11 Replace the hard drive cover then tighten the cover screws ...

Page 73: ...task 1 chrome M2 4 optical drive 1 chrome M2 4 optical drive bracket To replace the optical drive 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the optical drive screw Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 74: ... optical drive out of the drive bay and then slide the drive out 5 If your new optical drive already has it s own bracket and bezel go to step 10 If you need to use the bracket and bezel from the old optical drive perform steps 6 9 as necessary 6 Remove the screw that secures the optical drive bracket ...

Page 75: ...racket to the new optical drive and secure it with the screw removed in step 6 10 Slide the new optical drive into the drive bay and make sure it s properly engaged to the ODD1 connector 11 Secure the new drive to the system board with the screw removed in step 3 12 Replace the bay cover then tighten the cover screws ...

Page 76: ...thermal module have four captive screws Tools you need to complete this task To replace the thermal module 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Disconnect the cooling fan cable from its system board connector Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 77: ...packardbell com 71 4 Loosen the spring loaded captive screws securing thermal module Follow the screw sequence indicated on the below images 5 Remove the thermal module from the system board 1 2 3 4 5 6 7 8 ...

Page 78: ...ohol to evaporate before continuing 9 Apply just enough thermal grease to evenly coat the surface of the processor die 10 Place the new thermal module on the system board and tighten its captive screws to secure it in place Follow the sequence of the number beside each screw when securing the thermal module 11 Reconnect the cooling fan cable to its system board connector 12 Replace the bay cover t...

Page 79: ...ete the steps in Removing the bay cover on page 55 3 Remove the thermal module by following the instructions in Replacing the thermal module on page 70 4 Remove the barcode sticker on top of the processor 5 Use a flat blade screw driver to turn the processor lock screw 1 4 turn counter clockwise Flat blade driver Scribe or non marring tool Phillips 0 screwdriver ...

Page 80: ...he processor lock screw 1 4 turn clockwise 8 Remove any thermal grease residue from the cooling assembly using a soft cloth and isopropyl alcohol 9 Place new thermal grease on the processor Use only enough to cover the CPU die 10 Optional For discrete models place new thermal grease on the VGA chip on the VGA board Use only enough to cover the VGA die 11 Make sure a thermal pad is placed between t...

Page 81: ...o replace the VGA board for discrete models 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the thermal module by following the instructions in Replacing the thermal module on page 70 4 Remove the VGA board screws Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver ...

Page 82: ...gh to cover the VGA die 9 Place new thermal grease on the processor Use only enough to cover the CPU die 10 Make sure a thermal pad is placed between the cooling assembly and other components 11 Replace the cooling assembly by following the instructions in Replacing the thermal module on page 70 12 Replace the bay cover then tighten the cover screws Note Circuit boards 10 cm2 has been highlighted ...

Page 83: ...s in Removing the battery on page 54 3 Turn the notebook over and open the LCD panel to its fully extended position 4 Use the plastic scribe to release the latches securing the keyboard The keyboard will pop up when all the latches are properly released 5 Carefully lift up and turn over the keyboard and place it on top of the palm rest Flat blade driver Scribe or non marring tool OR ...

Page 84: ... 8 Insert the tabs on the front edge of the keyboard into the slots under the palm rest You may need to press down on the keyboard keys along the front and side edges of the keyboard to seat the retaining tabs into their corresponding slots 9 Gently press down on the top and side of the keyboard until it is properly secured by the latches 10 Reinstall the battery ...

Page 85: ... steps in Removing the battery on page 54 3 Remove the keyboard by following the steps in Replacing the keyboard on page 77 4 Disconnect the left media board cable from the connector and carefully peel off the cable from the system 5 Disconnect the right media board cable from the connector and carefully peel off the cable from the system Note Flat blade driver Scribe or non marring tool OR ...

Page 86: ...rom the latches securing it Then remove it from the system 7 Replace the new keyboard cover and carefully push down on all the side until the latches clicks and secure it in place 8 Connects the left and right media board cables that was disconnected on step 4 and step 5 9 Reinstall the keyboard by instructions in Replacing the keyboard on page 77 10 Reinstall the battery ...

Page 87: ...e the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the battery on page 54 3 Remove the keyboard by following the steps in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the steps in Replacing the keyboard cover on page 79 5 Remove the screw securing the power button board Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriv...

Page 88: ...move it from the system 8 Reconnect the cable to the new power button board and replace it back to the system 9 Replace the screw that was remove in step 5 10 Reinstall the keyboard cover by performing steps 7 8 of the Replacing the keyboard cover procedure on page 79 11 Reinstall the keyboard by performing steps 7 9 in Replacing the keyboard on page 77 12 Reinstall the battery ...

Page 89: ...ow step 1 to step 4 in Replacing the wireless card on page 58 If there s no wireless card installed proceed to step 6 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instruction in Replacing the keyboard cover on page 79 5 Turn the notebook over so the base is facing up 6 Remove the base screws that secure the LC...

Page 90: ...ables 9 Disconnect the LCD and microphone cables from their system board connectors 10 If the notebook has a wireless card installed note the antenna cable routing for later reference and then release the antenna cables from the palm rest If there s no wireless card installed proceed to step 12 ...

Page 91: ...l com 85 11 Pull the antenna cables from underneath the computer and release them from the latches 12 Remove the top hinge screws securing the LCD assembly 13 Lift the LCD panel assembly up and away from the notebook ...

Page 92: ... to the notebook base 18 Arrange the LCD and microphone cables on the palm rest and reconnect them to their system board connectors 19 Close the LCD panel and turn the notebook over so the base is facing up 20 If the notebook has a wireless card installed reconnect the antenna cables and then reinstall the bay cover 21 Return the base hinge screws removed in step 6 22 Turn the notebook over so the...

Page 93: ...p 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Turn the system over so that the base side ...

Page 94: ...s 88 9 Remove the 3 screws securing the palm rest to the base side 10 Disconnect the DC in cable from the system and release the cable from the latches 11 Disconnect the left speaker cable from REAR2 connector and release it from the latch ...

Page 95: ...cable and DC in cable to their respective system board connectors 16 Secure the palm rest assembly with the screws removed in steps 7 and 9 17 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 18 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 19 Reinstall the keyboard by fol...

Page 96: ...ollow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following ...

Page 97: ...www packardbell com 91 9 Remove the touchpad board cable from the palm rest 10 Note the orientation of the touchpad board for later reference in installing the new touchpad board ...

Page 98: ...ouchpad board cable connector and then close the clip to lock the cable in place 15 Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 16 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 17 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page...

Page 99: ...tall the keyboard by following the instructions in Replacing the keyboard on page 77 19 If you have disconnected any wireless antennas reconnect them now 20 Replace the bay cover then tighten the cover screws 21 Reinstall the battery ...

Page 100: ...f the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly o...

Page 101: ...y following the instructions in Replacing the palm rest on page 87 14 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 15 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 16 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 17 If you ha...

Page 102: ...page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel...

Page 103: ...ll com 97 7 Disconnect the USB board cable from the USBCN1 on the system board and release the cable from the latch 8 Remove the USB board screw 9 Release from latch and remove the USB board from the base enclosure ...

Page 104: ...ng the palm rest on page 87 13 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 14 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 15 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 16 If you have disconnected any wireless antennas r...

Page 105: ... installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest b...

Page 106: ...following the instructions in Replacing the palm rest on page 87 11 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 12 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 13 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 14 If you have...

Page 107: ... card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm r...

Page 108: ...ep 7 12 Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 13 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 14 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 15 Reinstall the keyboard by following the instructions in Replacing the...

Page 109: ...o step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructio...

Page 110: ...mbly on page 83 11 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 12 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 13 If you have disconnected any wireless antennas reconnect them now 14 Replace the bay cover then tighten the cover screws 15 Reinstall the battery Note The battery has been h...

Page 111: ... 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructions in ...

Page 112: ... in Replacing the LCD panel assembly on page 83 11 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 12 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 13 If you have disconnected any wireless antennas reconnect them now 14 Replace the bay cover then tighten the cover screws 15 Reinstall the bat...

Page 113: ... battery on page 54 3 Remove the memory from the old system board by following the instructions in the Adding or replacing memory modules on page 57 4 If the system has a wireless card installed remove the card from the old system board by following the instructions in the Replacing the wireless card on page 58 5 Remove the hard drive 1 by following the instructions in Replacing the hard drive 1 o...

Page 114: ...in Replacing the power button board on page 81 14 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 15 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 16 Disconnect the USB board cable by following the instructions in Replacing the USB board on page 96 17 Remove the Bluetooth module by following the i...

Page 115: ...e to the FRONT1 connector on the system board 26 Replace the coin cell battery by following the instructions in Replacing the coin cell battery on page 103 27 Replace the modem board by following the instructions in Replacing the modem board on page 101 28 Replace the Bluetooth module by following the instructions in Replacing the Bluetooth module on page 99 Note A circuit board that is 10 cm2 has...

Page 116: ...place the VGA board by following the instructions in Replacing the VGA board for discrete models on page 75 37 Replace the CPU by following the instructions in Replacing the CPU on page 73 38 Replace the thermal module by following the instructions in Replacing the thermal module on page 70 39 Reinstall the optical drive by following the instructions in Replacing the optical drive on page 67 40 If...

Page 117: ...5 8 LCD panel hinges bottom 2 black M2 5 8 LCD panel hinges top 13 black M2 5 8 palm rest base side 3 black M2 5 8 palm rest top side 2 chrome M2x4 modem board 3 chrome M2x4 left and right speakers To replace the left and right speakers 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the system board by following steps 3 ...

Page 118: ...y adhesive tapes securing the speaker cables 5 Remove the 3 screws securing the left and right speaker to the base panel 6 Replace the new left and right speakers to the base panel 7 Secure the left and right speaker with the 3 screws that was remove in step 5 ...

Page 119: ...www packardbell com 113 8 Replace the system board by following steps 23 to 44 in Replacing the system board on page 107 9 Replace the bay cover then tighten the cover screws 10 Reinstall the battery ...

Page 120: ...board 2 black M2 5 8 LCD panel hinges bottom 2 black M2 5 8 LCD panel hinges top 13 black M2 5 8 palm rest base side 3 black M2 5 8 palm rest top side 2 chrome M2x4 modem board 2 chrome M2x4 subwoofer To replace the subwoofer 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the system board by following steps 3 to 22 in Re...

Page 121: ...fer from the base panel 6 Replace the new subwoofer on the base panel 7 Secure the new subwoofer with the 2 screws that was remove on step 4 8 Replace the system board by following steps 23 to 44 in Replacing the system board on page 107 9 Replace the bay cover then tighten the cover screws 10 Reinstall the battery ...

Page 122: ...installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Carefully pry loose the...

Page 123: ...LCD assembly lid 10 Press the front panel on all sides until it snaps into place Make sure that there is no gap the between the front panel and the LCD assembly lid 11 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 12 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 13 Rein...

Page 124: ...CHAPTER 3 Replacing notebook components 118 16 Reinstall the battery ...

Page 125: ...ireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the...

Page 126: ... panel by following the instructions in Replacing the LCD front panel on page 116 13 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 14 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 15 Reinstall the keyboard by following the instructions in Replacing the keyboard on page ...

Page 127: ...the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on ...

Page 128: ...CHAPTER 3 Replacing notebook components 122 8 Disconnect the cable from the webcam 9 Remove the 8 screws from the left and right hinges on the LCD 10 Remove the adhesive tape near the webcam area ...

Page 129: ...ww packardbell com 123 11 Remove the LCD from the LCD assembly lid 12 Remove the 6 screws from the left and right LCD panel hinge brackets to remove it 13 Lay the LCD on its front to access the LCD cable ...

Page 130: ...3 Replacing notebook components 124 14 Detach the portion of the LCD cable that is glued to the LCD panel 15 Detach the adhesive tape near the LCD cable connector 16 Disconnect the LCD cable from the connector ...

Page 131: ...le 22 Replace the inverter board by following the instructions in Replacing the inverter board on page 119 23 Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 24 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 25 Reinstall the keyboard cover by following the instructions in Replacing...

Page 132: ...y following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 7 Remove the inverte...

Page 133: ...LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 14 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 15 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 16 If you have disconnected any wireless antennas reconnect them now 17 Replace the bay cover th...

Page 134: ...p 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by following ste...

Page 135: ...lowing the instructions in Replacing the LCD panel assembly on page 83 12 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 13 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 14 If you have disconnected any wireless antennas reconnect them now 15 Replace the bay cover then tighten the cover scre...

Page 136: ...reless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by following step 6 to step 8 in Replacing the LC...

Page 137: ...e instructions in Replacing the LCD panel assembly on page 83 12 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 13 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 14 If you have disconnected any wireless antennas reconnect them now 15 Replace the bay cover then tighten the cover screws 16 Rei...

Page 138: ...stalled follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front pane...

Page 139: ...ons in Replacing the LCD front panel on page 116 12 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 13 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 14 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 15 If you have disconnected an...

Page 140: ...1 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assem...

Page 141: ... Replacing the LCD front panel on page 116 11 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 12 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 13 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 14 If you have disconnected any wire...

Page 142: ...CHAPTER 3 Replacing notebook components 136 ...

Page 143: ...oubleshooting Diagnosing problems System test procedures Power On Self Test POST error message Index of error messages Phoenix BIOS beep codes Symptom to FRU error messages Intermittent problems Undetermined problems ...

Page 144: ...s can give false errors and invalid system responses Symptoms Verified Go To Power failure The power indicator does not go on or stay on Testing the power system on page 140 POST does not complete No beep or error codes are indicated Power On Self Test POST error message on page 143 Undetermined problems on page 157 POST detects an error and displayed messages on screen Index of error messages on ...

Page 145: ...nexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable is connected correctly run the Keyboard Test If the tests detect a keyboard problem do the following one at a time To correct the problem 1 Reconnect the keyboard cable to the system board 2 Replace the keyboard 3 Replace the syste...

Page 146: ...es Remove the battery pack connect the power adapter then make sure that the notebook turns on using AC power Disconnect the power adapter install a charged battery pack then make sure that power is supplied by the battery pack If you suspect a power problem complete the appropriate power supply check Check the power adapter on page 140 Check the battery pack on page 141 Check the power adapter Un...

Page 147: ... for both battery and adapter This helps you identify first the problem is on recharging or discharging To check the battery pack using hardware 1 Turn off the notebook 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery If the battery status indicator does not light up remove th...

Page 148: ...ce the touchpad 3 Replace the system board After you use the touchpad the pointer may drift on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Important Do not replace a non defective...

Page 149: ...s classified by function Important Perform the FRU replacement or actions in the sequence shown in the FRU Action column If the FRU replacement does not solve the problem put the original part back in the notebook Do not replace a non defective FRU Important Most of the error messages occur during POST Some of them display information about a hardware device such as the amount of memory installed ...

Page 150: ... Action Sequence Failure Fixed Disk Reconnect the hard disk drive connector Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the hard disk drive Test or replace the system board Stuck Key See Testing the keyboard or auxiliary input device on page 139 Keyboard error See Testing the keyboard or auxiliary input device on page 139 Keyboard Controller Failed...

Page 151: ...O DIMM Test or replace the system board Diskette drive A error Make sure that the drive is defined with the proper diskette type in the BIOS Setup Utility Incorrect Drive A type run SETUP Make sure that the drive is defined with the proper diskette type in the BIOS Setup Utility System cache error Cache disabled Test or replace the system board CPU ID Test or replace the system board DMA Test Fail...

Page 152: ...s connected tightly and correctly Reconnect the SO DIMM Test or replace the LED board Test or replace the system board No beep power on indicator turns on and LCD is blank Test the power source battery pack and power adapter See Testing the power system on page 140 Reconnect the LCD connector Check the hard disk drive Check the LCD inverter ID Check the LCD cable Test or replace the LCD inverter T...

Page 153: ...e Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test D...

Page 154: ... POST device initialization 46h 2 1 2 3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start optional 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2 2 3 1 Test f...

Page 155: ...I O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC compatible PnP ISA devices 86h Re initialize onboard I O ports 87h Configure Motherboard Configurable Devices optional 88h Initialize BIOS Area 89h Enable Non Maskable Interrupts NMIs 8Ah Initialize...

Page 156: ... Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear p...

Page 157: ...h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initial...

Page 158: ...CHAPTER 4 Troubleshooting 152 F6h Clear Huge Segment F7h Boot to Full DOS Code Beeps POST Routine Description ...

Page 159: ... displaying extra horizontal or vertical lines Check the LCD inverter ID Test or replace the LCD cable Test or replace the LCD inverter Test or replace the LCD Test or replace the system board Symptom Error Action in Sequence The notebook shuts down during operation Test the power source battery pack and power adapter See Testing the power system on page 140 Test or replace the battery pack Test o...

Page 160: ...ook will not hibernate Test or replace the keyboard if control is from the keyboard Test or replace the hard disk drive Test or replace the system board The system doesn t hibernate and emits four short beeps every minute Press Fn o and see if the notebook enters hibernation mode Test or replace the touchpad Test or replace the keyboard Check the hard disk connection to the system board Test or re...

Page 161: ...rive and optical drive The external display does not work correctly Press Fn F4 repeatedly to switch between LCD external display and both displays Test or replace the system board USB does not work correctly Test or replace the USB board Test or replace the system board Printer problems Run the printer self test Reinstall the printer driver Test or replace the printer cable Test or replace the pr...

Page 162: ...mic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists To analyze an intermittent problem 1 Run the advanced diagnostic test for the system board in loop mode at least ten times If any error is detected replace the FRU If no error is detected do not replace any FRU 2 Rerun the test to verify that there are no more errors ...

Page 163: ...l of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive s SO DIMM Optical drive Memory cards 4 Turn on the notebook 5 Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU If the problem does recur replace the following FRUs one at a time System board LC...

Page 164: ...CHAPTER 4 Troubleshooting 158 ...

Page 165: ...CHAPTER5 159 System board layout EasyNote DT85 system board ...

Page 166: ... System board layout 160 EasyNote DT85 system board Top view Number Descriptions 1 HDMI port 2 VGA port 3 Ethernet LAN port 4 Line in jack 5 Mic in jack 6 Headphone in jack 7 ExpressCard slot 8 Coin cell battery ...

Page 167: ... packardbell com 161 Bottom view Number Descriptions 1 DIMM slot 1 2 DIMM slot 2 3 CPU socket 4 VGA daughter board slot 5 5 in 1 card reader slot 6 HDD 1 connector 7 Mini card slot 8 Wireless LAN card slot ...

Page 168: ...CHAPTER 5 System board layout 162 ...

Page 169: ...CHAPTER6 163 FRU Field Replaceable Unit list Introduction Exploded diagram FRU list ...

Page 170: ...hatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines Important To scr...

Page 171: ... POWER BD FFC SJM80 JH 1 A01 16 50 4DW02 001 C A MMB R FFC SJM80 TR 1 A01 17 56 41010 241 SJM80 MMB Right 1 A01 18 60 4DW06 001 ASSY UCASE W O FP SJM80 1 A01 19 SJM80 T P Button Board 1 20 SJM80 T P board 1 21 SJM80 M B 1 22 A 60 4DW01 001 ASSY L CASE SJM80 1 A01 With TV config 22 B 60 4DW15 001 ASSY LCASE W O TV SJM80 1 A01 With out TV config 23 A 60 4DW18 001 THERMAL FORCECON SJM80 DIS 1 A01 DIS...

Page 172: ...ON BTY PACK LI 8C 2 4AH SANYO BT 00803 024 BATTERY SONY AS 2007B LI ION 4S2P SONY 8 CELL 4800MAH MAIN COMMON BTY PACK LI 8C 2 4AH SONY BT 00804 020 BATTERY SIMPLO AS 2007B LI ION 4S2P PANASONIC 8 CELL 4800MAH MAIN COMMON PSS BTY PACK PANA LI 8C 2 4AH SMP BT 00807 015 BATTERY SANYO AS 2007B LI ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON NORMAL TYPE BTY PACK LI 6C 2 2AH SANYO BT 00603 042 BOARDS POWER...

Page 173: ...M 895361 WLAN 802 11ABGN SHIRLEYPEAK1 2 KI SPM01 003 WIRELESS LAN BOARD 512AG_MMWG SHIRLEY PEAK 5100 MM 897004 WLAN 802 11ABG SHIRLEYPEAK1 2 KI SPM01 005 VGA CARD MSI NVIDIA N10PGS DDRIII 1024M 800MHZ 64 16 MXM 3 0 TYPE A W HYNIX H5TQ1G63BFR 12C VGA CARD NV N10PGS 1024 DDR3 VG 10P06 005 BLUETOOTH BOARD FOXCONN BRM 2046 BT2 1 T60H928 33 F W 861 BT MODULE FOXCONN BCM2046 V2 1 BH 21100 004 CABLES USB...

Page 174: ... CABLE C A POWER BD FFC SJM80 TR 50 BCR01 001 BLUETOOTH BOARD CABLE C A BT BB2 HT 50 AYP01 003 BLUETOOTH BOARD CABLE C A BT BB2 HL 50 AYP01 003 POWER CORD 250V 3PIN EUR BK CORD EUR 250V 3P BK 27 T30V1 004 POWER CABLE 16A 250V 3PIN EUR BK CORD 16A 250V 3P EUR BK 27 01518 731 POWER CORD 10A 250V SWISS CODE SWISS 2 5A 250V 3P BK 27 01518 581 POWER CORD 10A 250V 3PIN SWISS BK CODE 10A 250V 3P SWISS BK...

Page 175: ...250V 3PIN CHINA BK CORD 10A 250V 3P CHINA BK 27 01518 701 POWER CORD 10A 250V 3PIN ITALY CORD ITALY 10A 250V 3P BK 27 01518 611 POWER CORD 10A 250V 3PIN ITALY BK CORD 10A 250V 3P ITALY BK 27 01518 711 POWER CORD 2 5A 250V AUSTRALIA CORD 2 5A 250V AUSTRALIA BK 27 01518 621 POWER CORD 2 5A 250V SOUTH AFRICA BK INDIA CORD 2 5A 250V SOUTH AFRICA BK 27 01518 631 POWER CORD 10A 250V SOUTH AFRICA BK INDI...

Page 176: ...CODE 7A 125V 2PIN JAPAN CODE 7A 125V JAPAN 2PIN BK 27 03518 161 CASE COVER BRACKET ASSEMBLY NEW CARD DUMMY CARD CVR NEW CARD DUMMY CARD SJM80 42 BCR01 004 CARD READER DUMMY CARD CARD READER DUMMY CARD HOMA 42 TQ901 003 UNITLOAD COVER ASSY BIG DOOR SJM80 42 BCR01 002 HDD COVER ASSY HDD DOOR SJM80 42 BCR01 003 MIDDLE COVER ASSY KB COVER SJM80 42 BCR01 001 VGA CARD BRACKET MXM ASSY 33 PCC01 002 ...

Page 177: ...G SJM80 23 BCR01 001 SPEAKER SUBWOOFER SPEAKER SUBWOOFER SJM80 FG 23 BCR01 002 SPEAKER SUBWOOFER WOOFER YG SJM80 23 BCR01 002 ODD CASE COVER BRACKET ASSEMBLY BLU RAY COMBO MODULE 4X SATA ODD NBDCB4XS BLU RAY DISC 6M BCR01 002 ODD PLDS BD COMBO 12 7MM TRAY DL 4X DS 4E1S LF W O BEZEL SATA BD COMBO SATA PLDS DS 4E1S KO 0040F 001 ODD PIONEER BD COMBO 12 7 SATA DL 4X BDC TD01RS LF W O BEZEL SATA BD COM...

Page 178: ...DRIVE 12 7MM TRAY DL 8X AD 7580S LF W O BEZEL SATA S MULTI SATA SONY AD 7580S KU 0080E 017 ODD PLDS SUPER MULTI DRIVE 12 7MM TRAY DL 8X SATA DS 8A3S LF W O BEZEL ODD SM SATA 12 7 TL DS 8A3S KU 0080F 004 OPTICAL BRACKET BRKT ODD BRACKET BB2 33 AYP01 001 BLUE RAY COMBO BEZEL ASSY ODD BEZEL BLUE RAY SJM80 42 BCR01 006 DVD RW SUPER MULTI BEZEL ASSY ODD BEZEL S MULTI SJM80 42 BCR01 005 CPU PROCESSOR CP...

Page 179: ... KC 88R01 DPP CPU INTEL CORE2DUAL T6400 2 0G 3M 800 35W R 0 IC CPU PENRYN T6400 2 0G PGA KC 64001 DTP CPU INTEL CORE2DUAL T6600 2 2G 2M 800 35W R 0 IC CPU PENRYN T6600 2 2G PGA KC 66001 DTP CPU INTEL CORE2DUAL PENRYN T9550 2 66G 6M 1066 35W E 0 IC CPU PENRYN T9550 2 66G PGA KC 95501 DTP HDD HARD DISK DRIVE CASE COVER BRACKET ASSEMBLY HDD 160GB 5400RPM SATA SEAGATE ST9160310AS F W 2010 HDD 160GB SE...

Page 180: ...ST9320320AS KH 32001 008 HDD 320GB 5400RPM SATA SEAGATE WYATT ST9320325AS FW 0001SDM1 HDD 320GB SEAGATE ST9320325AS KH 32001 017 HDD 320GB 5400RPM SATA HGST HTS545032B9A300 PANTHER B LF HDD 320GB WD WD3200BEVT 22 ZCT0 KH 32007 007 HDD 320GB 5400RPM SATA WD WD3200BEVT 22ZCT0 ML125 F W 01 01A01 HDD 320GB WD WD3200BEVT 22 ZCT0 KH 32008 013 HDD 500GB 5400RPM SEAGATE ST9500325AS SATA LF F W 0001SDM1 HD...

Page 181: ...P7T SJV70 SJV50 INTERNAL17 STANDARD BLACK US INTERNATIONAL KB MP 07F33U4 442 4H USI 99GP7T KB I170G 111 KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK ARABIC KB MP 07F33A0 442 4H AR 99 GP7T KB I170G 087 KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK SWISS G KB MP 07F36CH 44 24H SW 100GP7T KB I170G 107 KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK CHINESE KB MP...

Page 182: ... 104 GP7T KB I170G 099 KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK GREEK KB MP 07F33GR 44 24H GK 99 GP7T KB I170G 096 KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK NORWEGIAN KB MP 07F36N0 442 4H NO 100GP7T KB I170G 101 KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK HUNGARIAN KB MP 07F36HU 44 24H HU 100GP7T KB I170G 097 KEYBOARD 99KEYS GP7T SJV70 SJV50 INTE...

Page 183: ...EYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK ARABIC FRENCH KB MP 07F36AF 442 4H FRA100GP7T KB I170G 093 KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK US W CANADIAN FRENCH KB MP 07F36CU 44 24H FCE100GP7T KB I170G 113 LCD CABLES CASE COVER BRACKET ASSEMBLY LCD MODULE 18 4 WUXGAG28L GLARE IMR BLACK W 1 0M CAMERA ANTENNA 2 FOR DUAL LAMP PACKARD BELL LCD N18 4WUXGAG2 8L CAM1 0IMR2D 6M B...

Page 184: ... LH 33 BCR01 001 LCD BRACKET RIGHT W HINGE HINGE R SJM80 SZS 33 BCR01 001 LCD BRACKET LEFT W HINGE HINGE L SJM80 LH 33 BCR01 002 LCD BRACKET LEFT W HINGE HINGE L SJM80 SZS 33 BCR01 002 LCD COVER 18 4 IMR BLACK W ANTENNA 2 PACKARD BELL LOGO PLATE ASSY LCD PNL IMR 1X2 SJM80 PB 60 BCR01 005 LCD BEZEL W PACKARD BELL LOGO CAMERA HOLE ASSY LCD BEZEL PB SJM80 60 BCR01 004 ...

Page 185: ...SJM80 HT 50 BCR01 004 LCD CAMERA CABLE FOR SINGLE LAMP C A LCD SINGLE LAMP SJM80 HL 50 BCR01 004 MAINBOARD BOARDS MAINBOARD SJM80MV INTEL GM45 ICH9M LF DISCRETE PLATFORM W RTC BATTERY MODEM BOARD SJM80 MV MB 09221 1 W O C D1 MB BC301 001 MODEM BOARD LITEON CONEXANT UNIZION 1 5_3 3V AUS B85247600G MODEM MDC LITE_CNXT RD02 D330 FX 22500 021 MEMORY SODIMM 1G DDRIII 1066MHZ NANYA NT1GC64BH8A1PS BE LF ...

Page 186: ... 1066MHZ HYNIX HMT112S6BFR6C G7N0 N0 LF 64 16 0 055UM SODIMM 1G HMT112S6BFR6 C G7N0 KN 1GB0G 025 SODIMM 2GB DDRIII 1066MHZ NANYA NT2GC64B8HA1NS BE LF 128 8 0 07UM SODIMM 2G NT2GC64B8HA1 NS BE KN 2GB03 012 SODIMM 2GB DDRIII 1066MHZ MICRON MT16JSF25664HY 1G1D1 SODIMM 2G MT16JSF25664H Y 1G1D1 KN 2GB04 004 SODIMM 2GB DDRIII 1066MHZ ELPIDA EBJ21UE8BBS0 AE F SODIMM 2G EBJ21UE8BBS0 AE F KN 2GB09 004 SODI...

Page 187: ...www packardbell com 181 SCREW M2 5X4L NI NYLOK SCRW M2 5X4L NI NYLOK 86 00H36 534 SCREW M2 4 WAFER NI SCRW M2 4 WAFER NI 86 9A552 4R0 SCREW M2 5 3 WAFER NI SCRW M2 5 3 WAFER NI 86 9A553 3R0 ...

Page 188: ...CHAPTER 6 FRU Field Replaceable Unit list 182 ...

Page 189: ...APPENDIX A 183 Model definition and configuration ...

Page 190: ...TJ65 643G32M n EMEA Portug al LX B610X 00 6 ENTJ65 643G32Mn VHP32BTPT1 N10MGE1512Cck8 2G 1G 320 6L 5R CB_n 2_0 3D_GEc_PT44 EasyNote_TJ65 DT 206 PT C2DT6400 N10MGE 1 512M DDR2 64 16 4 SO2G BII6 SO1G BII6 N320GB5 4K S NSM8XS SP1x2M MW N 6CELL2 2 ENTJ65 644G25M n EMEA France LX B610X 00 5 ENTJ65 644G25Mn VHP32BTFR1 N10MGE1512Cck8 2 2G 250 6L 5R CB_n2_ 0 3D_GEc_FR64 EasyNote_TJ65 DT 042 FR C2DT6400 N1...

Page 191: ...610Y 00 1 ENTJ65 744G50Mn VHB64BWW2 N10MGE1512Cbnh 2 2G 500_L BT 6L 5R C B_n3_0 3D_GEc_EN11 C2DP7450 N10MGE 1 512M DDR2 64 16 4 SO2G BII6 SO2G BII6 N500GB5 4K S NSM8XS SP3x3M MW BT 2 0 6CELL2 2 ENTJ65 423G25M n EMEA France LX B860Y 00 1 ENTJ65 423G25Mn VHB32BTFR1 UMACck4 1G 2G 250 6L 5R CB_b gn_0 3D_GEc_FR61 EasyNote_TJ65 AU026F R PMDT4200 UMA N SO1G BII6 SO2G BII6 N250GB5 4K S NSM8XS 3rd WiFi 1x2...

Page 192: ...XS SP1x2M MW N 6CELL2 2 ENTJ66 644G32B n EMEA Portug al LX B870X 00 2 ENTJ66 644G32Bn VHP32BTPT1 N10MGE1512Ccw8 2 2G 320 BT 6L 5R CB_ n2_0 3D_GEc_PT44 EasyNote_TJ66 DT 203 PT C2DT6400 N10MGE 1 512M DDR2 64 16 4 SO2G BII6 SO2G BII6 N320GB5 4K S NBDCB4 XS SP1x2M MW BT 2 0 6CELL2 2 ENTJ66 644G32B n EMEA Spain LX B870X 00 1 ENTJ66 644G32Bn VHP32BTES1 N10MGE1512Ccw8 2 2G 320 6L 5R CB_n2_ 0 3D_GEc_ES54 ...

Page 193: ...www packardbell com 187 ...

Page 194: ...APPENDIX A 188 ...

Page 195: ...APPENDIX B 189 Test compatible components Introduction Microsoft Windows Vista Environment Test ...

Page 196: ...its system functions are tested under Windows Vista Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 197: ...e Microsoft Optical Mouse Microsoft TrackBall Optical Logitech Marble Mouse Logitech Performance Optical Mouse Logitech Cordless Optical Mouse USB keyboard Microsoft Natural Keyboard Pro Microsoft Digital Media Keyboard Pro Logitech Elite keyboard Logitech Cordless Desktop LX300 Keyboard IBM USB Numeric Keypad 33L3225 COMPAQ USB EAB Keyboard MICROSOFT Wireless Optical Desktop 3000 USB Printer Sams...

Page 198: ...2MB Flash Drive Sandisk USB 2 0 512MB Flash Drive Pioneer DVD R RW Writer USB modem US Robotics Courier 56K Modem USB bridge cable Z TEK USB 2 0 Data Bridge Cable USB floppy drive NEC FDD IBM USB FDD Sony USB Floppy Disk Driver Headphone Microphone Port Test Headphone microphone Logitech Premium Stereo Headset Headphone Mic Sennheiser HD202 PHILIPS headphone Logitech Labtec Verse 524 MIC Panasonic...

Page 199: ... Class4 SanDisk Micro SD 6GB TOSHIBA Micro SD 2GB MMC MMC Plus MMC Pro RS MMC RS MMC Mobile A DATA MultiMedia Card 256MB A DATA MultiMedia Card plus 1GB 200X A DATA RS MMC 256MB Transcend MMC Plus 4GB Transcend RS MMC 512MB Ridata Multimedia Card PRO 256MB Silicon Power RS MMC Mobile 1GB MS MS PRO MS PRO Duo Sony Memory Stick Card 128MB Sony Memory Stick Card Pro 256MB SanDisk Memory Stick Pro Duo...

Page 200: ...APPENDIX B Test compatible components 194 ...

Page 201: ...APPENDIX C 195 Online support information ...

Page 202: ... section you can download information on all Acer notebook desktop and server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included a PDF file to facilitate the problem free downloading of our technical material Also available on this website are Det...

Page 203: ...preparatory steps 51 safety reminders 48 system board 107 tape 48 tools 50 touchpad board 90 94 USB board 96 wireless card 58 work space 49 computer on indicator 18 conductive tape 48 connections HDMI TV out 19 cooling assembly fan specifications 16 core logic 7 D D2D Recovery 34 directional keys 24 display 6 features 3 toggle key 25 double clicking 27 dragging 27 E electrostatic discharge 48 envi...

Page 204: ...emove 38 set 37 supervisor description 35 physical specifications 5 pointer 26 power Hybrid Sleep mode 25 Sleep mode 25 power system check 140 battery pack 141 power adapter 140 processor specifications 7 projector using 25 R right clicking 27 S screen objects getting information 27 moving 27 selecting 26 security features BIOS passwords 36 shortcut menus 27 Sleep mode 25 system key 25 supervisor ...

Page 205: ...way com play pause button 25 previous chapter 25 stop button 25 volume mute 25 W webcam specifications 15 usage 27 Windows key 24 wired LAN specifications 14 wireless card replace 58 wireless LAN specifications 14 ...

Page 206: ...Index 200 ...

Page 207: ......

Page 208: ...MAN SJV 80 SVC GDE R1 06 09 ...

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