NEO 2.5 INSERT LE_221119-28
24
100003382
Problem
Cause Cure
Excessive Creosote
1) Wood is too wet
- Use dry wood(recommended moisture level
Buildup
<20%)
2) Turning down air control - Do not turn down until:
too soon
a) there is a good bed of coals
b)
the
wood
is
charred
3) Draft too low
- Chimney plugged or restricted, check flue
-
Improper
chimney
height
and/or
diameter
-
Provide
outside
air
for
combustion
- Check draft in chimney and system, alter as
needed.
Glass is Dirty
1) See 1, 2, and 3 above
2) Door Gasket leakage
- Replace gasket
-
Check
door
latch
Low Heat Output
1) Wood may be wet
- Check wood and use drier wood if required.
2) Fire too small
- Build a larger fire
-
Open
draft
control
to
increase
burn
rate.
Won’t Burn Overnight
1) Air control set too high
- Set control lower
2) Not enough wood
- Unsplit wood is preferred for overnight burns
Stove Won’t Burn
1) Combustion air supply
- Check outside air supply for obstructions
is blocked
(see Combustion Air section)
2) Draft too low
- Chimney plugged or restricted
-
Inspect
and
clean
-
Chimney
oversized
or
otherwise
unsuitable
Consult
Dealer
Trouble Shooting