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Commonly Asked Questions and Possible Answers
Why has there been a sudden loss of power?
1. Undercharged batteries. Check the BATTERY indicator. The BATTERY in-
dicator indicates the charge condition of the batteries while you are driving. The
indicator will not indicate the “true condition” of their capacity until the wheelchair
has been setting on, in an idle condition, for several minutes. The green area cor-
responds to a good charge. The red area corresponds to a low charge, or a deep
cycle condition. It is possible to drive the wheelchair with the batteries in a deep
cycle charge condition, but once they drop below a certain level of power, they will
fail and you will be stranded. If, while you are driving, the indicator falls into the
red area, charge the batteries as soon as possible. Charging will bring deep cycle
condition batteries up to full charge. You will not receive maximum battery life if
the batteries are routinely run to the deep cycle condition.
2. Under-inflated tires. Check for proper inflation (check the specifications for your
particular wheelchair).
3. Excessive weight on the wheelchair. Refer to the specification chart for the maxi
-
mum rider weight.
4. There may be other motor or driving mechanism malfunctions. Consult with your
dealer.
Will leaving the batteries for a long time damage them?
Yes. Storage of batteries is very important to their life span. The very best way to
maximize battery life is to store them in a fully charged condition in a cool place. Then
periodically ( every 1-2 months!) charge to keep the batteries in this full charge condition.
Do not store in cold or freezing temperatures. Batteries should never be subjected to
freezing temperatures. Undercharged batteries can be ruined quickly in freezing condi-
tions.
