Oxford Journey, User Instruction Manual & Warranty

Page: 26 / 108

Oxford ®
Journey
26
English
294000.10050 Rev. B
11. Warranty
Joerns Healthcare has an established network of reputable distributors, dealers and service providers
who will be pleased to handle all your purchasing, warranty, repair and maintenance enquiries.
Our products are guaranteed for a period of 24 months from the date of manufacture or 24 months
from the date of purchase if commissioned by an authorised dealer. This guarantee covers the lift’s
major structure, actuator and control box, handset, and battery for manufacturing defects/failures.
We recommend that all of our products are commissioned by your dealer and are supported by
them for future servicing. The dealer or distributor operates the warranty programme; so it is
important to keep a record of their name, address and telephone number so they can be contacted
should any problem arise (Europe only).
Failure to comply to the lift’s servicing schedule may result in your warranty being invalid.
If you are in doubt where your lift was purchased, Joerns Healthcare can trace the supplier if you
quote the serial number of the lift.
REMEMBER Contact your distributor for purchases, warranty, repairs, servicing and certified
maintenance.
Your Dealer/Distributor: