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OWC DRIVE DOCK

SUPPORT RESOURCES

6

3.6 Contacting Technical Support

8am - 8pm (CT) Monday - Friday

9am - 4pm (CT) Saturday

(866) 692-7100 (North America only)

+1 (815) 338-4751 (International)

Live chat is available during normal business hours at: 

www.owcdigital.com/support

Email support is available at:

www.owcdigital.com/support

Summary of Contents for TB2U3DKR2

Page 1: ...O W C D R I V E D O C K User Guide...

Page 2: ...ckage Contents 1 1 3 About This Manual 1 1 4 Top View 3 1 5 Rear View 3 DEVICE SETUP 2 1 Quick Start 4 2 2 Usage Notes 4 SUPPORT RESOURCES 3 1 Formatting 5 3 2 Unmounting Drives 5 3 3 Troubleshooting...

Page 3: ...ed Drives Any 2 5 inch or 3 5 inch SATA drive 1 2 Package Contents 1 3 About This Manual The images and descriptions may vary slightly between this manual and the unit shipped Functions and features m...

Page 4: ...ility of hard drives Protect your device from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Use proper anti static p...

Page 5: ...ON 3 1 4 Top View 1 5 Rear View 1 AC power port 2 Power switch 3 USB 3 1 Gen 1 port 4 Thunderbolt 2 ports A Drive 1 power button B Drive 2 power button C Drive 1 power activity LED D Drive 2 power act...

Page 6: ...ive bay s the drives will still be visible to the Thunderbolt bus for 7 8 seconds If a drive is added and powered on during this time the new drive will not mount This scenario does not apply when con...

Page 7: ...ve Dock and to a power source If the power cable is connected to a power strip make sure that the power strip is switched on Next verify that both ends of the data cable are properly plugged into the...

Page 8: ...cal Support 8am 8pm CT Monday Friday 9am 4pm CT Saturday 866 692 7100 North America only 1 815 338 4751 International Live chat is available during normal business hours at www owcdigital com support...

Page 9: ...ntee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment...

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