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Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner’s Manual • 4082-310 Rev. C • 11/15
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 welcome
A. Congratulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
B. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Specific Information
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8
E. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . . 9
F. Appliance Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Wall Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4 Maintenance and Service
A. Maintenance: Frequency and Tasks . . . . . . . . . . . . . . . . 11
B. Maintenance Tasks - Homeowner . . . . . . . . . . . . . . . . . . 11
C. Maintenance Tasks - Qualified Service Technician . . . . . 11
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 12
B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
C. Troubleshooting-Screen/LEDs/Control Panel . . . . . . . . . 15
D. Accessing the Screen, LEDs and Actuator. . . . . . . . . . . . 16
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
= Contains updated information.
