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Troubleshooting Guide
SYMPTOM
CAUSE
SOLUTION
No Power to controller (No Beep
when plugged into outlet)
Not plugged into outlet
Plug into power source
House breaker tripped
Reset breaker
Bad connection at controller
Unplug connection and reconnect. Reference how to access/re-
place controller instructions
Bad connection at PCB (Power Control Board) Unplug connection and reconnect. Reference how to access/
replace PCB instructions
Faulty PCB (Power Control Board)
Call OLPI for replacement. Reference how to access/replace PCB
instructions
Faulty Controller
Call OLPI for replacement. Reference how to access/replace
controller instructions
Faulty body wiring
Call OLPI for replacement.
Power light not on (Controller
beeps when plugged in)
Appliance not powered on
Press on/off button
Faulty controller
Call OLPI for replacement. Reference how to access/replace
controller instructions
No display on controller (Power
light is on)
Controller temp is below -10°F (-23°C)
Remove controller from unit and bring to temp above 0°F (-18°C)
Faulty controller
Call OLPI for replacement. Reference how to access/replace
controller instructions
Heating light not on
Smoking program not set
Set Temp and Time in smoking program, wait 60 seconds for
heating
Faulty controller
Call OLPI for replacement. Reference how to access/replace
controller instructions
Faulty body wiring
Call OLPI for replacement.
Element not on
Bad connection at HTL
Unplug connection and reconnect. Reference how to access/
replace HTL instructions
Bad connection at the element
Unplug connection and reconnect. Reference how to access/re-
place element instructions
Faulty HTL (High Temp Limit Safety Shut-off) Call OLPI for replacement. Reference how to access/replace HTL
instructions
Faulty element
Call OLPI for replacement. Reference how to access/replace
element instructions
Meat Probe does not read on
controller
Bad connection at the meat probe
Unplug connection and reconnect. Reference how to access/re-
place meat probe instructions
Faulty meat probe
Call OLPI for replacement. Reference how to access/replace meat
probe instructions
Faulty controller
Call OLPI for replacement. Reference how to access/replace
controller instructions
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