41
OTHER
ServIce maIntenance
OuRssOn AG expresses great appreciation to you for choosing our products. We have done everything possible
that this product meets your needs, and the quality of the product provided is consistent with the world’s best
standards. If your product of the OuRssOn brand will need maintenance, please call one of the Authorized
service Centers (hereinafter — AsC). the complete list of AsC and their exact addresses can be found on our
Web-site www.oursson.ru, as well as by calling our toll-free hotline number. If you have questions or problems
with products manufactured by OuRssOn AG, please contact, in written form, the organization authorized to
accept and meet the requirements of consumers in respect of goods of inadequate quality - «Management service
Company LLC’’ at the address 109202, Moscow, Frezer Highway, 17A, b 1A or
by e-mail: at [email protected].
OurSSOn ag Warranty terms & conditions:
1.
OuRssOn AG warranty obligations, provided by AsC OuRssOn AG,applies only to the models
designed by OuRssOn AG for the production or supply and sale on the territory of the country, which
provides warranty service purchased in this country that have passed the certification for compliance with
the standards of this country, and also marked with the official marks of conformity.
2.
OuRssOn AG warranty obligations act within the law to protect the rights of consumers and governed
by the laws of the country, in whose territory they are provided, and only when the use of the product is
performed exclusively for personal, family or household purposes. OuRssOn AG warranty obligationsdo
not apply tin cases when the products are used in order to carry out business activities, or in connection
with the acquisition of the products to meet the needs of enterprises, institutions and organizations.
3.
OuRssOn AG sets the following terms of service and warranty periods for its products:
Product name
lifetime, months, after
the issue date
the warranty period, months
from date of purchase
Microwaves, bread-makers, induction cookers
60
12
Multicookers, kitchen processors, electric kettles, electric grills, hand blenders,
hand mixers, meat grinders, blenders, toasters, airpots, toasters, juicers, coffee
makers, steamers, choppers
36
12
Kitchen scales
24
12
4.
OuRssOn AG warranty shall not apply to the following accessories of products, if their replacement is
engineered by design and is not associated with the dismantling of the product:
•
Batteries.
•
Cases, straps, cords for carrying, mounting hardware, tools, documentation accompanying the product.
5.
the warranty does not cover defects caused in the product due to the violation of the rules of consumer use,
storage or transportation, acts of third parties or force majeure, including but not limited to the following cases:
•
If the defect of the product was the result of careless handling, unintended use of the product , violation of
the terms and conditions of operation set forth in the instruction manual, including defects that may arise as
a result of exposure to high or low temperatures, high humidity and/or dust, in cases if evidence of opening
the products body and / or self-repair, inconsistencies of state standards regarding the parameters of
power supply lines, in cases of fluid leaking inside the devices body, insects or other inappropriate objects,
substances, as well as long-term use of the product at the limits of its performance.
•
If the defect of the product was the result of unauthorized attempts to test the product or making any changes
to its structure or its software, including repair or maintenance in an unauthorized OuRssOn AG repair
organization.
•
If the defect of the product was the result of the use of non-standard (atypical) and (or) low-quality equipment,
accessories, spare parts and batteries.
•
If the defect of the product was the result of its use in conjunction with the additional equipment (accessories)
enG
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