ENGLISH
TROUBLESHOOTING
1. Kettle switches off before water has boiled.
- Generally caused by scale buildup inside and can be resolved by descaling.
- Alternatively, the kettle may have accidentally been used without water or insufficient water,
causing the safety shut-off device to activate. Reset as explained below.
2. Resetting the boil dry safety shut-off.
- Wait 5 minutes for the kettle to cool and then refill with water. Click the ON/OFF switch. After
about 5 seconds the kettle will automatically reset itself and start to boil.
3. Kettle fails to work.
- Check that the power supply is switched on at the wall socket.
- If the kettle has boiled dry, the safety shut-off may have activated (see paragraph above).
4. Water has a funny taste.
- Generally this only occurs after the first use, and is not a problem if the water boiled before
use is discarded as recommended in the section
Using your kettle
. If the problem persists, fill
the kettle to the MAX level and add 2 teaspoons of sodium bicarbonate. Boil and discard the
water.
5. Kettle forms scale inside and/or water turns cloudy.
- If you live in a hard water area, this is caused by calcium and magnesium carbonate in the
water, making regular descaling essential. If you wish to find out more about the type of water
in your area, your local water company can advise you on this.
