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Caring for your hearing aid

Your ear canal produces ear wax (cerumen) which may clog up the sound outlet or the 

ventilation opening of your mould. To prevent wax accumulation causing a change in 

performance, the guidelines in this section should be followed.

When handling a hearing aid, keep it over a soft surface to avoid damage if you drop it.

Before retiring at night:

•  Make sure that there is no ear wax in any of the mould openings since it may reduce  

the hearing aid’s efficiency.

•  Open the battery door to allow air to circulate.

IMPORTANT NOTICE

Use a soft, dry cloth to clean the hearing aid. The hearing aid itself must never be 

washed or immersed in water or other liquids.

MultiTool for handling batteries and cleaning 

The MultiTool contains a magnet that makes it easier to replace the battery in the hearing 

aid. It also contains a brush and wire loop for cleaning and removing earwax. If you need a 

new MultiTool, please contact your hearing care professional.

Brush

Wire loop

Magnet

IMPORTANT NOTICE

The MultiTool has a built-in magnet. Keep the MultiTool at least 30 cm away from 

credit cards and other magnetically sensitive devices.  

Summary of Contents for sensei BTE13

Page 1: ...Instructions for use BTE...

Page 2: ...n the following hearing aid models and styles Oticon Sensei BTE312 Oticon Sensei Pro BTE312 Oticon Sensei BTE13 Oticon Sensei Pro BTE13 The following speakers are available for the above models Speake...

Page 3: ...sted the hearing aid to meet your needs If you have additional questions please contact your hearing care professional Intended use The hearing aid is intended to amplify and transmit sound to the ear...

Page 4: ...be 22 Push button 23 Programs optional 25 Volume control optional 28 Mute optional 29 Tamper resistant battery door optional 30 Telecoil optional 33 Autophone optional 34 DAI direct audio input option...

Page 5: ...risk of swallowing batteries and other small parts Hearing aids their parts and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to...

Page 6: ...out the risk of disturbance X ray CT MR PET scanning and electrotherapy Remove your hearing aid before X ray CT MR PET scanning electrotherapy surgery etc as your hearing aid may be damaged when expos...

Page 7: ...le or directly is determined by the external equipment When connected to external equipment plugged into a wall outlet this equipment must comply with IEC60065 IEC 60950 or equivalent safety standards...

Page 8: ...nal LED indicator Your earpiece Micro mould Domes Type Size Open 6 mm Power 8 mm Bass single vent 10 mm Bass double vent 12 mm Battery size 13 or 312 BTE with hook Battery size 13 or 312 Microphone op...

Page 9: ...you replace the battery it will take a few seconds before the battery works MultiTool Replacing the battery The BTE13 90 uses a battery size 13 The BTE312 75 uses a battery size 312 A worn out battery...

Page 10: ...RIGHT hearing aid Turning your hearing aid ON and OFF Turn ON your hearing aid by closing the battery door completely with the battery in place When the battery door is closed the hearing aid will st...

Page 11: ...ay not be possible to insert the ear mould without the rapid blinks appearing This is an indication that the ear mould may need replacing Your Hearing care professional may enable or disable the Smart...

Page 12: ...ar 2 Hold the bend of the tube between your thumb and index finger The ear piece should point towards the ear canal opening Gently push the ear piece into your ear canal until the sound tube sits clos...

Page 13: ...ring aid can be programmed to one of three functionalities Left Right Only program shift Press shortly to change program Only volume control Press shortly to adjust the volume Both volume control and...

Page 14: ...part to go backwards in the program cycle e g from P3 P2 An overview and description of the hearing programs available in your hearing aid is placed on the last page of this manual Backward Forward P...

Page 15: ...e Increase Decrease Volume control optional A volume control may be activated The volume control allows you to adjust the volume in specific listening situations to the level you feel comfortable with...

Page 16: ...ce its tamper resistant effectiveness and locking ability Opening the battery door The battery door is designed only to be opened by using a tool Use a small screwdriver to open the door by inserting...

Page 17: ...tching between programs When activated you will hear a certain number of beeps corresponding to the telecoil program See the Hearing programs description on last page for where the telecoil program is...

Page 18: ...credit cards and other magnetically sensitive devices Autophone optional Your hearing aid may have a built in Autophone functionality When the hearing aid is close to a telephone receiver the autopho...

Page 19: ...cle IMPORTANT NOTICE When the DAI is connected to an audio source plugged into a wall outlet the audio source must comply with IEC 60065 IEC 60950 or equivalent safety standards Hearing aid DAI cord c...

Page 20: ...care professional may enable or disable the program button If disabled the hearing aid will automatically enter the FM program when an FM receiver is attached For detailed instructions on handling and...

Page 21: ...lume Warnings Audible Visual Battery low warning Battery dead SmartFit Trainer Audible Visual Inserted correctly Reinsert ear mould Audible and visual indicator summary table Programs Audible Visual P...

Page 22: ...id s efficiency Open the battery door to allow air to circulate IMPORTANT NOTICE Use a soft dry cloth to clean the hearing aid The hearing aid itself must never be washed or immersed in water or other...

Page 23: ...the brush when necessary Just pull it out of the handle and insert a new fresh brush Press the new one firmly into the handle Brushes can be purchased from your hearing care professional Cleaning the...

Page 24: ...ur hearing care professional in relation to this Washing the mould The mould should be washed regularly Disconnect the mould and the tubing from the sound hook of the hearing aid Always hold the hook...

Page 25: ...n the tube all the way through 2 3 Remove the tool and push the tube into the hearing aid 4 Maintenance with Corda miniFit Corda miniFit is a thin tube mounted as the hearing aid sound output If your...

Page 26: ...e ear If you have any doubts about how to proceed if the dome comes off contact your hearing care professional Replacing the dome The dome should not be cleaned When you require a fresh clean dome rem...

Page 27: ...use the same type of wax filter as was originally supplied with the hearing aid If you are in any doubt about the use or replacement of wax filters contact your hearing care professional Wax filter Cl...

Page 28: ...be once Always discard a dome after removing it from the tube If the dome is not correctly attached and falls off in the ear Please see your hearing care professional or seek medical consultation The...

Page 29: ...in all daily life situations Therefore you do not have to worry about sweat or getting wet in the rain Should your hearing aid come into contact with water and stop working please follow the followin...

Page 30: ...e dome or replace ProWax pg 48 50 Moisture Wipe battery and hearing aid with dry cloth pg 56 Worn out battery Replace the battery pg 16 17 Clogged damping filter in hook Contact your Hearing care prof...

Page 31: ...rn device that includes a microphone and is placed close to the speaker or the audio source For detailed information on FM systems ask your hearing care professional or visit www oticon global Wireles...

Page 32: ...arising from improper handling or care excessive use accidents repairs made by an unauthorized party exposure to corrosive conditions physical changes in your ear damage due to foreign objects enteri...

Page 33: ...t may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance may void the user s authority to operate the equipment Technical information The...

Page 34: ...harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause har...

Page 35: ...ght Yes No Use program switch Yes No Volume control On Off Use volume control On Off On Off Beep at min max volume On Off On Off Emit clicks On Off On Off Beep at preferred volume On Off On Off Use mu...

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