OTC Genisys EVO, User Manual

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Scan Tool User Guide 85
Order Information
Replacement and optional parts can be ordered directly from your SPX authorized tool supplier.
Your order should include the following information:
• quantity
• part number
• item description
Technical Service
If you have any questions on the operation of the product, please call (800) 533-6127.
Repair Service
When sending your SPX electronic product in for repair, please include the following information:
• company name
• contact name
• telephone number
• description of the problem
• proof-of-purchase for warranty repairs
• preferred method of payment for non-warranty repairs
You must provide secure shipment packaging and pay the shipping charge to send your tool to SPX Service repair. Payment for non-
warranty repairs can be made with VISA
®
, MasterCard
®
, or with approved credit terms. To receive a credit application, please fax
your request to the Credit Department at 800-962-8734.
Send the unit to:
SPX Service Solutions
RGA: Repair Dept.
PO Box 994
2100 Park Drive
Owatonna, MN 55060-0994