Oster BVSTEM5501B, Instruction Manual

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English-13
PROBLEMS, CAUSES AND SOLUTIONS
PROBLEM CAUSES SOLUTIONS
Coffee does not
come out.
• Haven’t used unit in a long
time, or haven’t primed it.
• No water in reservoir.
• Coffee grind is too fine.
• Too much coffee in the
filter.
• Appliance is not turned on
or plugged in.
• Coffee has been tamped /
compressed too much.
• Run priming.
• Add water to water reservoir.
• Grind coffee to medium
ground.
• Fill filter with less coffee.
• Plug unit into electrical outlet.
• Turn it on.
• Refill filter with coffee, but
tamp SOFTLY.
Coffee comes out
around the edge of
the filter holder.
• Filter holder not rotated to
full lock position.
• Coffee grounds around the
filter rim.
• Too much coffee in the
filter.
• Residual coffee on group
head.
• Brew after selected frothing
temperature or frothing
• Rotate filter holder to full lock
position.
• Wipe off rim.
• Fill with less coffee.
• Follow instructions to Cool
Down the Unit.
• Ensure frother body is properly
installed by pressing up until
you hear click.
Milk is not foamy • Ran out of steam.
• Milk is not cold enough.
• Using 2% or skim milk.
• Frother body, steam tube
or milk are are not properly
installed.
• Silicon connecting tube is
being folded.
• Ensure there is enough water
in the reservoir and follow
steps to prime the unit.
• Chill milk prior to making
cappuccino.
• For best results, use whole
milk.
• Refer to “PLACING THE
FROTHER BODY” section to
do proper instalation before
steaming milk.
CAUTION: Check that all
connections of the frother
body are completely installed
before frothing the milk.
This will avoid overflow of
steam, spillage and potential
damages.
• Ensure no folded connecting
tube.