English-10
PROBLEMS AND CAUSES
PROBLEM
CAUSE
SOLUTIONS
Coffee does
not come out
• No water in reservoir.
• Coffee grind is too fine
• Too much coffee in the
filter.
• Cap is not secure,
steam is escaping.
• Appliance was not
turned on or plugged in.
• Coffee has been
tamped/compressed
too much.
• Add water.
• Grind coffee medium ground.
• Fill filter only to 4-cup mark.
• Tighten cap.
• Plug unit into electrical outlet.
Turn on.
• Refill filter head with coffee
DO NOT TAMP.
Coffee comes
out around
the edge of the
filter holder
• Filter holder not rotated
to full lock position.
• Coffee grounds around
the filter head rim.
• Too much coffee in the
filter head.
• Rotate filter holder to full lock.
• Wipe off rim; fill only to 4-cup mark
• Fill only to 4-cup mark.
No steam is
generated
• Water reservoir is
empty.
• Too much water in the
reservoir – no room for
steam.
• Appliance is not
turned on.
• Frothing tube is
blocked.
• Fill reservoir with correct amount of
water. See Pages 5 and 6.
• Empty some water from reservoir.
See Page 8.
• Turn on unit with control knob.
• Following frothing stage, operate
frothing function for 1 – 2 seconds to
extract excess milk. Or, turn off unit,
allow unit to cool, unplug unit and
clean out frothing tube with a needle
or toothpick.
Milk is not
foamy after
frothing
• Ran out of steam.
• Milk is not cold enough.
• Pour in the required amount of water
to make cappuccino. See Page 7.
• Chill milk and frothing pitcher prior to
making cappuccino.
Coffee comes
out too quickly
• Ground coffee is too
coarse.
• Not enough coffee in
filter head.
• Use a finer grind.
• Use more coffee.
Coffee is
splattering out
of frothing tube
• Water tank is empty
or low, not enough
pressure.
• Once unit has cooled, use more
water to brew espresso.
