SERVICE INFORMATION
How and Where to Get Service
I
NFORMATION • DO NOT DESTROY • READ CAREFULLY
The foundation of our business has been built upon the principle of service to
the user, both in designing superior products and in keeping them in
condition to give long-lasting use. That is why we back up our reputation
for manufacturing top-quality products by providing the finest service
facilities possible for adjustment and repairs, when necessary. Please retain
the original packaging materials and carton, if possible, to facilitate the
packaging of the product if service is required.
HOW TO GET SERVICE WHEN YOU NEED IT
To locate your closest distributor, please go to: WWW.OSTERPRO.COM
1. Once you have located a Service Station, take your product there. To make
packaging the product easier, use the original packaging materials
and carton if you have them.
2. If it is necessary to ship the unit to the Service Station:
a. Pack it carefully in a good carton with plenty of crumpled paper or
other padding around it. Tape or tie the carton securely.
b. The warranty does not cover damage in transit. Carefully address
the package to the nearest Service Station. Don’t forget your name
and return address, including postal zip code.
c. Your Post Office will tell you the proper amount of postage and can
insure the package against loss.
3. If returning a clipper, include blades.
4. When ordering Parts or Accessories specify the Service number
(or Model No. and the Series Letter) indicated on your product.
LIMITED WARRANTY
This product is warranted for one year from date of purchase to be free
of mechanical and electrical defects in material and workmanship. The
manufacturer’s obligation hereunder is limited to repairing such products
during the warranty period, provided the product is sent prepaid to an
Authorized Service Station. This warranty does not cover normal wear of
parts or damage resulting from any of the following: Negligent use or misuse
of the product, normal wear and tear, damage, Acts of God, use on improper
voltage or current, use contrary to operating instructions, or disassembly,
repair or alteration by any person other than an Authorized Service Station.
Return of the Owner Registration Card is not required for warranty coverage.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state, province to province or jurisdiction to
jurisdiction. No other warranty is provided and to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a
particular purpose is limited to the duration of this warranty and the company
shall not be responsible for incidental or consequential damages.
If your appliance includes a country-specific guarantee or warranty insert
please refer to the terms and conditions of such guarantee or warranty in
place of this guarantee or contact your local authorized dealer for more
information.
In accordance with the European Directives on Low Voltage (73/23/EEC
as amended by 93/68/EEC) and Electromagnetic Compatibility (89/336/
EEC as amended by 93/68/EEC), the CE-marking has been affixed on the
equipment. The following importer and distributor keeps the conformity
declaration on file: Oster GmbH, Gwinnerstraße 32, D-60388 Frankfurt am Main,
[email protected], phone + 49 (0) 69 410 120.
