troubleshooting
11
PROBLEM
THE UNIT STOPS GRIND-
ING
THE TIMER KNOB DOES
NOT TURN
THE GRIND SETTING
KNOB DOES NOT TURN
POSSIBLE CAUSE
1. Timer setting is incorrect
2. Timer was inadvertently
rotated to OFF
3. Hopper lid has been
opened
4. Ground coffee chamber is
not in correct position
5. Cancel button has been
pressed
6. The unit has been
unplugged
7. There’s a power outage
8. Ground coffee chamber is
full and is clogging the
burr mill compartment
9. Motor has overheated,
thermal fuse is broken
1. Timer is at OFF setting,
cannot turn clockwise
anymore
2. Timer is at 12 setting,
cannot turn counterclock-
wise anymore
3. Timer knob is broken
1. Knob is at the Fine (A)
Setting, cannot turn clock-
wise anymore
2. Knob is at the Coarse (E)
Setting, cannot turn coun-
terclockwise anymore
3. Unit and burr mill are not
clean
4. There’s a foreign object
between the two burr
mills
SOLUTION
SET TIMER CORRECTLY
SET TIMER CORRECTLY
CLOSE HOPPER LID
PLACE CHAMBER IN
PROPER POSITION
PRESS START BUTTON
AGAIN
PLUG UNIT IN
WAIT FOR POWER TO BE
RESTORED
REMOVE CHAMBER,
EMPTY AND REPLACE;
UNPLUG UNIT AND
CLEAN BURR MILL COM-
PARTMENT IF NEEDED
CALL AUTHORIZED SUN-
BEAM
®
SERVICE CENTER
TURN COUNTERCLOCK-
WISE TO SET DESIRED
NUMBER OF CUPS
TURN CLOCKWISE TO
SET DESIRED NUMBER OF
CUPS
CALL AUTHORIZED SUN-
BEAM
®
SERVICE CENTER
TURN COUNTERCLOCK-
WISE FOR DESIRED
GRIND SETTING
TURN CLOCKWISE FOR
DESIRED GRIND SETTING
CLEAN UNIT, UNPLUG IT
AND CLEAN BURR MILL
UNPLUG UNIT AND
CAREFULLY DISLODGE
FOREIGN OBJECT
