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One Stop Systems 

 
 

OSS-CPCIe3-3U-10GbE-x4-QUAD                                                                                                                                                                                                   3 

 

 
 

Getting Started 

This installation guide tells you step by step how to install the module. You will find instructions for the following procedures: 

 

 

Unpacking  

 

Description of Parts  

 

Module Installation 

 

SFP module and Cable Installation  

 

Turning ON the Device 

 

SFP module and Cable Installation 

 

LED Panel Indicator 

 

Verify Device Installation 

 

Unpacking 

Check and identify the standard supplied item.  Inspect the card / module to make sure it is free from physical 
defects / damages. 
 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for OSS-CPCIe3-3U-10GbE-x4-QUAD

Page 1: ...INSTALLATION GUIDE OSS CPCIe3 3U 10GbE x4 QUAD OSS CPCIe3 3U 10GbE x4 QUAD www onestopsystems com ...

Page 2: ...rning ON the Device 8 7 LED Panel Indicator 8 8 Verify Device Installation 9 8 1 Linux 9 8 1 Windows 11 9 Troubleshooting 14 9 1 Device is not detected or recognized 14 9 2 Device is recognized but the front LED indicator is not coming ON 14 9 3 Intel82599 devices are showing UP with a Yellow Exclamation mark 14 9 4 Broken OSS 529 board 14 10 Contacting Technical Support 15 10 1 Returning Merchand...

Page 3: ...ctions for the following procedures Unpacking Description of Parts Module Installation SFP module and Cable Installation Turning ON the Device SFP module and Cable Installation LED Panel Indicator Verify Device Installation 2 Unpacking Check and identify the standard supplied item Inspect the card module to make sure it is free from physical defects damages ...

Page 4: ...One Stop Systems OSS CPCIe3 3U 10GbE x4 QUAD 4 3 Description of Parts Side Front ...

Page 5: ...uch exposed board end connectors or components on the printed circuit board when installing the module 4 Slowly insert the module in the chassis slot by placing the module card edges into the top and bottom card guides With the injector ejector handle in the down position carefully slide the module to the rear of the chassis Caution Ensure that the module is aligned perpendicularly to the chassis ...

Page 6: ...sh up on the injector ejector handle to complete insertion of the module and latch it into place 6 Secure the module front panel to the chassis using the captive front panel mounting screws The module has two captive mounting screws a 1st mounting screw on top b 2nd mounting screw bottom beneath the injector ejector ...

Page 7: ...port on the module 5 1 Supported SFP and SFP module What are the SFP and SFP module requirements for the Intel Ethernet Converged Network Adapter X520 Series Check Intel website for further information on the supported SFP and SFP modules https www intel com content www us en support articles 000005528 network and i o ethernet products html ...

Page 8: ...he SFP modules are inserted correctly you can turn ON the expansion unit After the expansion unit is powered UP the LED located on the front module will illuminate depending on the link connection either 1G or 10G 7 LED Panel Indicator 10g Indicates 10G link 1g Indicates 1G link ...

Page 9: ...elow on the terminal window lspci tv grep 82599 See output below four Intel 82599ES are detected lspci D grep Network Ethernet See output below four Intel 82399ES are detected To find out the device assigned name type the command below on the terminal window lspci c network businfo See output below four 82599ES are detected and each has their corresponding device name i e enp9s0f0 ...

Page 10: ...epresent the device slot address B D F Bus Device Function and its corresponding physical SFP port on the card The OSS PXIE 10GBe QUAD uses a PLX PEX 8732 You can check or query the PEX 8732 by using the command below on the terminal window lspci v grep I PEX 8732 See output below ...

Page 11: ...agement window Finally click on the View Menu and select View Devices by Connection Open ACPI BIOS Open PCI Bus Click the or sign several times until you reach a PCI Express Root Port Complex Then click or collapse all the or until you see multiple subsets of PCI standard PCI to PCI bridge See screenshot below Right click the PCI standard PCI to PCI bridge with your mouse then select properties Se...

Page 12: ...ign next to PCI standard PCI to PCI bridge and you will find four instances of Intel 82599 10 Gigabit Dual Port Network Connection devices see screenshot below The following four screenshots represent the Bus Device Function and its corresponding physical SFP port on the card ...

Page 13: ...One Stop Systems OSS CPCIe3 3U 10GbE x4 QUAD 13 ...

Page 14: ...ap the SFP module and cables 4 Re install the driver for the Intel82599 5 Replace the OSS 520 card with a known good card 9 3 Intel82599 devices are showing UP with a Yellow Exclamation mark 1 Install or re install the Intel82599 driver 2 Reboot the system after installing the driver 3 Re install OS 4 Install Operating System updates 9 4 Broken OSS 529 board 1 If you received a brand new DOA Dead ...

Page 15: ...One Stop Systems If factory service is required you must contact OSS Service Representative to obtain a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s for service One Stop Systems will return any product that is not accompanied by an RMA number Please note that One Stop Systems WILL NOT accept COD packages so be ...

Page 16: ...One Stop Systems OSS CPCIe3 3U 10GbE x4 QUAD 16 ...

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