Orei BDP-M10, User Manual

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16
Troubleshooting
WARNING: Before requesting after service please check this possible resolution. Risk of
electric shock. Never remove the casing of the product. To keep the warranty valid, never
try to repair the product yourself.
No reaction to the remote
control
• Make sure the player is connected to a power outlet.
• Insert the batteries correctly
• Point the remote control at the IR sensor located on the
front panel of this product.
• If the remote still does not function, try putting new
batteries into the remote control.
No picture
• See TV manual for correct video input selection.
Change the video until you see the screen.
No picture on HDMI
connection
• If this player is connected to an unauthorized display
device with an HDMI cable, the audio/video signal may
not be displayed
• Check if the HDMI cable is faulty. If faulty or damaged,
replace the HDMI cable.
• If this happens when you change the [resolution]
setting, press Resolution on the remote control
repeatedly until the picture appears.
High-definition video signal
not playing on the TV
• Ensure that the audio cables are connected to the
audio input of the TV
• Assign the audio input of the TV to the corresponding
video input. See the TV user manual for details.
No sound on HDMI
connection
• You may not hear any sound from the HDMI output if
the connected device is non-HDCP compliant or only
DIVI compatible.
Disc cannot be played
• Ensure that the disc is loaded properly
• Ensure that this player supports the disc. See
Specifications.
• Ensure that this player supports the region code of the
DVD or BD
• For DVD+RW, ensure that the disc is finalized.
• Clean the disc
Data Files cannot be played
or read
• Ensure that the data file was recorded in the standard
UDF, ISO9660 or JOLIET format.
• Ensure that the JPEG file extension .jpg, JPG, jpeg or
JPEG
Not entry sign appears on
the TV
• The requested operation is not possible