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Orcam MyEye 2, User Manual, Page: 37 / 47

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Orcam MyEye 2 User Manual Download Page 37

OrCam device can remember up to 150 

products and 100 faces. If you have added 

that many products or faces, you may have 

to delete some before you can add any 

more.

 

 

Miscellaneous Issues 

Text in the same frame as a recognized 
face  

•

 

The OrCam device will say the name of the 
person and then read the text.  

 

Text in the same frame as an 
unrecognized face  

•

 

OrCam  will make the appropriate face 
recognition announcement and then begin 
reading the text.

 

Summary of Contents for MyEye 2

Page 1: ...OrCam User Guide MyEye 2 and MyReader 2 August 2017 ...

Page 2: ...uction license rental or lease without receiving written permission from OrCam OrCam makes no expressed or implied representation or warranty as to the accuracy or completeness of the contents of this guide which is provided as is and assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or for any product that may be provided in association with th...

Page 3: ...Cam 3 Configuration Personalization 4 General Information 5 Troubleshooting 6 End User Terms and Conditions This User Guide is also available for online viewing and download in PDF and audio formats at www orcam com userguide OrCam Customer Support United States and Canada 1 800 713 3741 ...

Page 4: ...Kingdom 0800 358 5323 support orcam com Welcome to OrCam MyEye As we guide you through your OrCam learning experience we will show you all of the ways that OrCam can improve your independence Lets get started ...

Page 5: ...is OrCam MyEye OrCam MyEye is an intuitive and easy to use assistive device that will help you achieve greater independence Components of Box To help orient you with the OrCam device the top of the device is the side with the full OrCam logo including the word ORCAM The OrCam Device consists of two main parts The Head Unit and the Base Unit Earpiece Head Unit with Camera Mounted ...

Page 6: ...quare shaped recessed blue button yellow for OrCam MyReader on the right side of the Base Unit nearest to the socket for the Head Unit cable This button has four functions Power On Suspending Waking Up and Power Off Volume Button is the long blue button yellow for OrCam MyReader on the same side as the Power button It has three functions to change the volume to scroll up and down in Reading Naviga...

Page 7: ...00 words per minute very slow to 300 words per minute very fast 3 Learning Mode Press the trigger button for two seconds to activate Learning Mode You will hear the learning mode messages for Face or Product Learning LED Indicator and Charging Ports LED Indicator is near the volume button The light may be steady or may blink When the light is flashing red it indicates that the OrCam device is char...

Page 8: ...u to find Base Unit to Head Unit Connector Cord The Base Unit is connected to the Head Unit via a cord that plugs into a fitted connection at the end of the Base Unit Please do not attempt to disconnect the Head Unit from the Base Unit unless specifically directed to do so by an OrCam representative as this may harm the device If instructed to do so press and hold the Head Unit Connector Release B...

Page 9: ...o your glasses so that it is always ready for use Attaching the Head Unit Mount A small mount with magnets will be attached to the arm of your glasses frame The Head Unit can be attached or removed from the mount as needed In the delivery box there are three plastic mounts You can choose to attach the mount to either the right or left arm of your glasses frame You can also attach the mount to more...

Page 10: ...e mount 2 Attach the Head Unit onto the mount 3 Ensure the two straps are facing upwards down if you choose to assemble on the left side 4 Hold your glasses frame the right way up lenses are facing away from you 5 Position the mount correctly on the arm of your glasses as follows Align the front end of the Head Unit camera with the front end of your glasses frame 6 Ensure the Head Unit is parallel...

Page 11: ... aligned with those on the head unit Attaching the Head Unit to the Mount The Head Unit is designed to be connected to or disconnected from the mount as often as you require The connection between them is made through a pair of magnets on both parts 1 Attach the Head Unit onto the mount 2 Verify the camera points straight forward relative to the arm of the glasses frame 3 Put on your glasses 4 Ver...

Page 12: ...e developer s recommendations for charging Before you begin using the OrCam device you must initially charge it for a period of eight hours An OrCam charger is included in the OrCam box To charge the OrCam device 1 Attach the OrCarm charger to the power socket under the rubber flap on the OrCam Base Unit ...

Page 13: ...ging it vibrates This is to ensure that you are aware that the device has been connected or disconnected When the device is activated from Suspend mode it informs you how much battery power remains Turning the OrCam Device On or Off and Suspending Before you turn the OrCam device on or off it is recommended that you wear your OrCam device so that you hear the system messages To turn your OrCam dev...

Page 14: ...on once The device announces Suspending Press again to shut down then announces Suspending and automatically goes into Suspend Mode 7 To exit Suspend mode press the TRIGGER or VOLUME button on the base Unit or gently tap the center of the bottom of the Head Unit where the small OrCam logo is situated You will hear Waking up Battery is this many percent charged Automatic Suspend and Power Off To co...

Page 15: ...imple and intuitive gestures Stop Gesture Use this gesture when you would like OrCam to stop reading or recognizing To activate the Stop Gesture extend your hand in front of your face Ensure that the back of your hand is facing you with your fingers fully spread and extended vertically Time Gesture The OrCam device can announce the current time and date ...

Page 16: ...e date in addition to the time keep your hand in place for a few more seconds How to Read and Recognize Below are descriptions of the basic ways to let OrCam know you would like to recognize text or objects Later in this guide you will find specifics for reading as well as for face and product recognition Pointing with Your Finger OrCam can recognize text products barcodes and banknotes through a ...

Page 17: ... so that the tip of your finger remains at eye level When the camera detects your finger you will hear a double beep Once you hear the beep immediately remove your finger from the frame so that the camera can take a picture of what it sees The camera shutter sound indicates that your finger has left the frame and a picture has been taken Recognizing with the Trigger Pressing the trigger button tel...

Page 18: ...learning mode then you must press and hold the trigger for a few seconds Automatic Recognition After starting at text or an object for a few seconds OrCam will automatically recognize what you are looking at Look at the object you would like OrCam to recognize for a few seconds After a few seconds you will hear the camera shutter and OrCam will let you know what is in front of you ...

Page 19: ...ep After saying the name out loud press the trigger button to confirm the name or swipe the volume to re record Each time OrCam recognizes a recorded face or product it will replay your recording Volume To increase volume swipe your finger up the volume panel on the head unit To decrease volume swipe your finger down the volume panel on the head unit Note OrCam has 10 volume levels you can choose ...

Page 20: ...u in terms of how to enter it and in terms of the order and for please commands that will be in the final version of MyEye 2 This section details the settings of the OrCam device that can be changed to fit the personal preferences of the user These settings include the reading speed rate voice gestures outputs automated face recognition tap touch reading and more ...

Page 21: ...circle or Volume Down indented circle buttons to move through the available settings categories The device will announce the current setting category Press the Trigger button to select the desired category 4 When entering a category the device will announce the current setting of this category Follow the various instructions 5 Once you have made a selection the device will announce This category s...

Page 22: ...ons 5 Gesture Settings 5 1 Stop Gesture 5 2 Watch Gesture 5 3 Gesture Sensitivity Level 6 Face Settings Menu 6 1 Face Recognition Settings 6 2 Face Repetition Time 6 3 Review Stored Faces 6 4 Delete All Faces 6 5 Face Recognition Sensitivity Level 7 Products Barcodes Bank Notes and Colors Recognition Settings 7 1 Review Stored Products 7 2 Delete All Products 7 3 Product Recognition 7 4 Barcode Re...

Page 23: ... the device will play a distinct tone Note When pointing to OrCam Please commands the device may not read the command but rather perform the command The relevant confirmation message will be played Any of the OrCam Please phrases can be printed individually or read from a computer or smartphone screen it is not required that you read them from this User Guide The text should be printed or displaye...

Page 24: ...its default factory settings and also remove both faces and products from memory OrCam Please Remove All Learned Faces OrCam Please Remove All Learned Products OrCam Please Clear User Settings Tell Time and Setting the Internal Clock The OrCam device can announce the current time and date To activate the announcement raise your hand upward with your fist closed and the back of your hand facing you...

Page 25: ...ebsite or visit www orcam com timeset Read the OrCam Please Set Time command on the screen General Information Tips for Best Use Below you will find some tips for how to best use your OrCam device General Tips For best results using pointing for both reading and recognition use the index finger of your strong hand For the camera to best recognize your finger hold your finger vertically so that the...

Page 26: ...he frame by moving your arm downwards out of the frame Make sure you do not move items or texts you would like OrCam to read or recognize while OrCam is taking a picture Tips for Reading To best read with pointing ensure that your finger is in the middle of the column around 1 cm below the section you want OrCam to read Move your finger out of the camera frame 10 of the page in touch reading mode ...

Page 27: ...the trigger button for a few seconds for your OrCam to enter learning mode To best learn a new face ensure that you stand about three feet one meter in front of the person you wish to learn Both of you should not move for a few seconds and you should hold you head steady It is best to make sure you learn faces and products in a well lit area with a neutral background while avoiding facing a light ...

Page 28: ...ave your own smartphone ask a friend or family member if you can borrow their phone for the update process Downloading the app Go onto the play store for android users or the app store for IPhone users Scan the QR code below or search for the OrCam application on your phone to download App Store Play Store Updating the Software Open the application on your smartphone Connect your OrCam to your pho...

Page 29: ...te please watch our tutorials on how to best perform a software update at www orcam com tutorials Troubleshooting Need help with your OrCam Try looking below to see if we have the solution for you If not be sure to check out our tutorial videos at www orcam com or follow up with our customer service department via email at support orcam com or on the phone at 1 800 713 3741 Help with Reading ...

Page 30: ...double beep Once you know where the center of the frame is place the text in the center of the frame and try reading again Camera does not shutter If you did not hear a shutter within a few seconds of removing your finger the camera did not detect that you removed your finger from the frame Try placing your finger on the area you would like OrCam to read from and after you hear the beep move your ...

Page 31: ... without a glare so OrCam can recognize all of the text If you are reading from a newspaper it may be wrinkled Try laying the paper flat on a surface so OrCam can recognize all of the text OrCam does not read text Text is too small for OrCam to read Hold the text closer to your face so OrCam can better recognize it Can t read text due to poor lighting If possible add an additional light source or ...

Page 32: ...uage settings menu and change the reading language to the language with which you wish to read After doing so try reading the text again Note Your audio messages will still be in your OrCam s original language even if you change the reading language Help with Face Learning If you are struggling to learn faces with OrCam you may be experiencing one of the following issues OrCam does not detect face...

Page 33: ...mera s frame and ensure the person is looking towards you Help with Face Recognition If you are struggling to recognize faces with OrCam you may be experiencing one of the following issues OrCam does not recognize face Learned face conditions are different from current conditions Try re learning the face with the current conditions If this issue persists with multiple people change face sensitivit...

Page 34: ... Recognition Settings Menu Help with Product Learning If you are struggling to learn products with OrCam you may be experiencing one of the following issues OrCam did not detect the product OrCam did not detect that you are looking at a product Please ensure that you are holding the product steady about half an arm s length away in the center of the camera frame OrCam did not learn the product sid...

Page 35: ...ct Delete the name from the device through the Product Recognition Settings Menu Repeat the product learning procedure in a well lit place while the product is half an arm s length away in the center of the camera and the camera is not moving Other General Issues If you need help with general OrCam functions you may be experiencing one of the following issues Lighting Issues Too much light shining...

Page 36: ... to the new light settings try moving to a new location or adding more light sources Battery Issues Battery is too low to function The battery is too low to enable operation Connect the charger to the device When sufficiently recharged power on the device If the OrCam device has been unused for five days or longer the battery level messages may become inaccurate In the event that the device has no...

Page 37: ...to delete some before you can add any more Miscellaneous Issues Text in the same frame as a recognized face The OrCam device will say the name of the person and then read the text Text in the same frame as an unrecognized face OrCam will make the appropriate face recognition announcement and then begin reading the text ...

Page 38: ...tomer acknowledges and agrees that OrCam owns all rights titles and interests in and to any intellectual property rights patents know how trade secrets trademarks trade names copyright and other proprietary rights whether registered or not owned and or otherwise utilized in by or in connection with its Products related documentation and all goodwill related thereto the IP Rights Customer acknowled...

Page 39: ...alter or interfere in any way with the Product or make any technical changes additions or substitute replacements in the Product or take any other action to the detriment of OrCam s IP Rights in such OrCam shall be entitled to make periodic upgrades to the Product as it deems necessary Customer shall fully cooperate with OrCam in making such upgrades and any effort to prevent such upgrades shall b...

Page 40: ...d from GS1 Australia OrCam accepts no responsibility for the accuracy of the barcode information attained from this or other providers FORCE MAJEURE Neither Party shall be liable for any loss or damage of any nature incurred as a result of any failures or delays in performance other than payment obligations due to any cause or circumstances beyond its reasonable control and without the negligence ...

Page 41: ... limited product warranty the Limited Warranty covers the owner of an OrCam product against defects in material or workmanship at the time of its original purchase for a subsequent period of one 1 year and for any additional applicable legal warranty period Original proof of purchase delivery is required from the owner in order to obtain this coverage OrCam will repair or replace at its discretion...

Page 42: ... other equipment not supplied by OrCam or not approved in writing by an authorized OrCam representative vi the product has been intentionally damaged or exposed to water heat or high voltage vii the product has been used by a person who has not completed training by an authorized OrCam Trainer Any parts replaced pursuant to this warranty will be under warranty for the remaining time of the origina...

Page 43: ...eriod required by local law or 30 days following receipt whichever is longer Returns may be subject to a re stocking fee Training fees are non refundable Please contact your local representative or OrCam Support to initiate a return process To contact OrCam Support please e mail support orcam com or call United States and Canada United Kingdom OrCam Inc OrCam UK 1350 Broadway Suite 1600 60 Gresham...

Page 44: ...and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician FCC Warning A distance of at least 0 5 cm between the equipment and all persons should be maintained during the operation of the equipment This device complies with FCC Rules Part 15 Operation is subject to two conditions 1 Thi...

Page 45: ...harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CE Compliant Restriction of Hazardous Substances Directive Compliant materials and components Waste Electrical and Electronic Equipment Directive Compliant Contact OrCam for proper disposal Refer to User Instruction Guide ...

Page 46: ...o any of the elements of the OrCam device contact a medical professional There is a cord connecting the Head and Base Units Do not disconnect this cord from either the Head or Base Unit unless specifically instructed by an OrCam representative Do not pull on the cord or cut it in any way Should you have a problem operating the OrCam device and believe there is something wrong with the device do no...

Page 47: ...ing the OrCam device or charging the battery it is normal for the Base Unit to get warm If the unit becomes excessively hot leaks or gives off a burning smell turn the device off immediately and contact OrCam Support ...

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