OrCam cannot learn face
There are too many faces in the frame
•
OrCam can only learn 1 face at a time.
Reposition yourself to ensure that only 1
face is in the camera frame and try learning
the face again.
There is not enough light for learning
•
Add an additional light source or move to a
place with better lighting.
Face is not positioned correctly
•
Adjust the angle or distance between you
and the person so that they are in the center
of the camera’s frame and ensure the person
is looking towards you.
Help with Face Recognition
If you are struggling to recognize faces
with OrCam, you may be experiencing
one of the following issues:
OrCam does not recognize face
Learned face conditions are different
from current conditions
•
Try re-learning the face with the current
conditions
•
If this issue persists with multiple people,
change face-sensitivity to High in the Face
Recognition Settings Menu.
There is not enough light for face
recognition
•
It is possible that OrCam cannot recognize a
face due to poor lighting. Try adding an
additional light source or move to a place
with better lighting.