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EN
Problem solving
If the device does not work, first try the following measures. If the above
measures did not help and the balance still does not work, contact the sales
representative or a service center.
The application does not receive weighing results from a Bluetooth scale.
• To check the connection status, check the BT connection in the application
interface.
• Check that Bluetooth is turned on on your mobile device and that the bluetooth
device is within signal range.
• Check that the batteries are not in the balance or on a mobile device is low.
• Restart the application.
• Switch Bluetooth off and on again and then re-establish the Bluetooth
connection between the balance and the mobile phone.
Could not connect to your device
• Make sure that no other device is connected to the balance via Bluetooth at the
same time.
• Make sure your mobile device is equipped with Bluetooth ver. 4.0 or later.
LED display does not respond/does not light
• Check that 3 AAA batteries are inserted correctly and replace if necessary.
Cleaning and maintenance
Clean the scale with a dry cloth slightly moistened with water. Do not use any
abrasive cleaners or solvents such as alcohol, benzine, or thinner to clean.
Do not immerse the scale in water.
Clean the glass when it is already dirty from the feet.
Warning!
If the display shows „
Err
“ error message or if the balance is not working, even
if you have replaced the batteries, contact your dealer or an authorized service
center.
