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Satisfaction Guaranteed
or Your Money Back!
Try your Oral-B Professional brush for 60 days,
starting from the day of purchase. If you are not
100% satisfied, receive a full refund. No questions
asked. For a full refund, please return your product
along with your name, address, contact phone
number and the original cash register receipt
indicating purchase price and date to the address
below.
U.S. only:
60-Day Challenge /
Returns Processing Center Suite 2 /
4608 Appliance Drive /
Belcamp, MD 21017
Canada only:
Attention: 60-Day Challenge
Braun MBG
PO Box 12060
Saint John, NB
E2L 5E7
Your Oral-B Professional toothbrush must be
returned in its original packaging and be postmarked
no later than 60 days after the date of purchase.
Please allow 6–8 weeks for handling. The shipment
cost to return the product is the responsibility of the
consumer.
Sorry: No refunds will be made for any Oral-B
Professional product damaged by accident, neglect,
unreasonable use or lost in the post.
Terms and conditions apply. For further details
please contact our customer service.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable
handle damage is found to be attributed to the use of
non-Oral-B replacement brush heads.
Oral-B does not recommend the use of non Oral-B
replacement brush heads.
• Oral-B has no control over the quality of non-
Oral-B replacement brush heads. Therefore,
we cannot ensure the cleaning performance of
non-Oral-B replacement brush heads, as commu-
nicated with the electric rechargeable handle at
time of initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B
replacement brush heads.
• Oral-B cannot predict the long-term effect of
non-Oral-B replacement brush heads on handle
wear.
All Oral-B replacement brush heads carry the Oral-B
logo and meet Oral-B’s high quality standards.
Oral-B does not sell replacement brush heads or
handle parts under any other brand name.
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