OPTICSTAR WARRANTY
Dear customer,
Thank you for buying this Opticstar product, we hope that it will prove a worthwhile purchase.
In the event that your Opticstar product needs guarantee service, please contact the dealer from
whom it was purchased. Alternatively contact Opticstar if the product was purchased direct. In
order to avoid any unnecessary inconvenience on your part, we suggest reading the instruction
manual carefully before contacting the dealer of our authorized service network.
Guarantee
By this consumer guarantee, Opticstar guarantees the product to be free from defects in materials
and workmanship for a period of 12 months from the time of its original purchase. If during this
period of guarantee the product proves defective due to improper materials or workmanship,
Opticstar or authorized service dealers will without charge for labour or parts, repair or (at
Opticstar's discretion) replace the product or its defective parts upon the terms and conditions set
out below.
Opticstar reserves the right (at its sole discretion) to replace spare parts of defective products or
to replace low cost products with either new or refurbished spare parts or products.
Conditions
1. This guarantee will be granted only when the original invoice or sales receipt (indicating the
date of purchase, product type and dealer's name) is presented together with the defective
product. Opticstar reserves the right to refuse free-of-charge guarantee service if such a
document cannot be presented or if the information contained in it is incomplete or illegible.
2. The guarantee will not reimburse nor cover the damage resulting from adaptations or
adjustments which may be made to the product, without the prior written consent of Opticstar, in
order to conform to the national or local technical or safety standards in force in any country
other than the ones for which the product was originally designed and manufactured.
3. This guarantee will not apply if the type or serial number on the product has been altered,
deleted, removed or maybe illegible or if the product has been disassembled.
4. This guarantee covers none of the following:
1. Periodic maintenance and repair or replacement of parts due to normal wear and tear;
Any adaptation or changes to upgrade the product from its normal purpose as described
in the instruction manual, without the prior written consent of Opticstar.
2. Transport costs, home service transport cost and all risks of transport relating directly
or indirectly to the guarantee of the product;
3. Damage resulting from:
a. Misuse, including but not limited to (i) failure to use the product for its normal
purpose or in accordance with Opticstar's instructions on the proper use and
maintenance, and (ii) installation or use of the product in a manner
inconsistent with the technical or safety standards in force in the country
where it is used and (iii) improper or incorrect installation of software where
applicable;
b. Repair done by non-authorized dealers or the customer himself;
c. Accidents, lightning, water, fire, improper ventilation or any cause beyond
the control of Opticstar;
d. Defects of the system into which the product is incorporated.
e. This guarantee does not affect the consumer's statutory rights under applicable
national laws in force, nor the consumer's rights against the dealer arising
from their sales/purchase product.
© Opticstar Ltd 2003, 2004
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