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11.
Warranty
1 (One) Year Warranty
Opticis warrants IPVDS-500-ED, HDMI IP Video Wall controller to be free from defects in
workmanship and material, under normal use and service, for a period of one(1) year from the
date of purchase from Opticis or authorized resellers.
To request repair or service from Opticis, customer shall not open the product, nor place any part
of IPVDS-500 without assistance from Opticis. Keep serial number sticker on the device.
Opticis has no responsibility for any software, firmware, information or memory data of customer
contained in, stored on, or integrated with any returned to Opticis for repair
(Under warranty or not)
1.
Free Repair
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Faulty IPVDS-500 under normal use in warranty in period
2.
Customer Paid Repair
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Faulty IPVDS-500 but out of warranty period
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Faulty caused by negligence and/or intention of customer
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Faulty caused by voluntary alternation or repair without approval from Opticis
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Faulty caused by natural calamities
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Faulty caused by connection with other faulty device
If a product does not work as warranted during applicable warranty period, Opticis shall, at its
option and expense, repair the defective product or part, deliver to customer an equivalent
product or part to replace the defective item refund to purchase price for the defective product.
All products that are replaced will become the property of Opticis. Replacement products may be
new or reconditioned.
Dispose of Old Electrical & Electronic Equipment
(Applicable in the European Union and other European countries with separate systems)