OptConnect neo 2 Quick Start Manual Download Page 10

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7. Connect ethernet cables and test!

•

Connect the ethernet cable to your equipment and to neo2 —
ensure the amber LED next to the ethernet port glows or
ﬂashes

•

Restart your equipment or cause it to refresh its network
environment

•

Perform a test with your equipment

•

If the test fails

1. Restart your equipment
2. Conﬁrm your equipment’s IP conﬁguration (see

Step 5

Step 6)

3. If your equipment is using a DHCP IP address, conﬁrm it

has been issued one by neo2, e.g. 192.168.1.115

4. Repeat test

5. Contact our Customer Care Center at 877.678.3343

Summary of Contents for neo 2

Page 1: ...Everything you loved about OptConnect neo times two Quick Start Guide ...

Page 3: ... 4 Maximize signal strength and quality 5 Conﬁgure your equipment for DHCP 6 Optionally conﬁgure your equipment for Static IP 7 Connect ethernet cables and test 8 Identify remote access IP address 9 Identify remote access ports for non ATM equipment 10 Use the OptConnect Private Network for remote access 11 Manage your OptConnect devices ...

Page 4: ...IMPORTANT Use only the included power adapter to maintain warranty coverage The identiﬁers on the bottom of neo2 are important Please do not apply tape in this area Your equipment s IP settings are critical See the steps on the next pages Power 5V DC Ethernet LAN X 2 Cellular Activity LED Signal Quality LEDs X 4 ...

Page 5: ...e on a metal surface 3 5 inches from any edge location on a metal surface can improve signal strength Orient the antenna 1 Point vertically upward best 2 Point vertically downward routing antenna cable away from antenna shaft next best 3 Point horizontally least preferred The position and orientation of the antenna can be optimized in Step 4 ...

Page 8: ...ic IP Set your equipment to obtain an IP address through DHCP IMPORTANT if you are connecting an ATM to neo2 your ATM settings should be set according to the instructions provided by your transaction processor and full security should be enabled For options and detailed instructions related to RMS settings contact our Customer Care Center at 877 678 3343 ...

Page 9: ...your equipment through neo2 Set your equipment as follows IP address 192 168 1 11 Subnet mask 255 255 255 0 Gateway 192 168 1 90 DNS server 1 192 168 1 90 DNS server 2 8 8 8 8 If you have a second piece of equipment to which you need to initiate a connection from your host conﬁgure it as above with an IP address of 192 168 1 12 ...

Page 10: ...r equipment or cause it to refresh its network environment Perform a test with your equipment If the test fails 1 Restart your equipment 2 Conﬁrm your equipment s IP conﬁguration see Step 5 or Step 6 3 If your equipment is using a DHCP IP address conﬁrm it has been issued one by neo2 e g 192 168 1 115 4 Repeat test 5 Contact our Customer Care Center at 877 678 3343 ...

Page 11: ... you do not need to initiate a connection from your host to your equipment through neo2 Look up the IP address of your neo2 in Summit or contact our Customer Care Center at 877 678 3343 Ensure your equipment is conﬁgured for a static IP address see Step 6 ...

Page 14: ...1 Manage your OptConnect devices neo2 includes a license to Summit and its API to help you manage your cellular devices Log in at summit optconnect com or contact our Customer Care Center at 877 678 3343 ...

Page 16: ...y thousands of customers have made OptConnect the leading IoT managed services provider for headache free cellular connectivity with award winning products and top rated customer service optconnect com 877 678 3343 v1 0 ...