OpenEye OE-SH4816 User Manual Download Page 10 | Manualshive

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Configuring the Client PC ................................................................................................................ 99

Setup Window ................................................................................................................................. 99

Emergency Agent Window ............................................................................................................ 100

Search Alarm Window ................................................................................................................... 101

Remote Software Overview ......................................................................................................................... 102

Remote Software Setup ................................................................................................................ 103

Digital Verifier Overview ............................................................................................................................... 105

Installing the Digital Verifier ........................................................................................................... 105

Using the Digital Verifier ................................................................................................................ 105

Backup Viewer Overview ............................................................................................................................. 106

Installing Backup Viewer ............................................................................................................... 106

Loading Video from DVD or Hard Drive ......................................................................................... 106

RADIUS Overview ....................................................................................................................................... 107

Connecting to a Recorder .............................................................................................................. 107

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Summary of Contents for OE-SH4816

Page 1: ...SH User Manual www openeye net Super Hybrid Series SHM OE SHM2416 OE SH4816...

Page 2: ...ss of business information even if OPENEYE has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrig...

Page 3: ...rt out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product 11 Accessories Do not place this product on an unstable cart stand tripod bracket or table Th...

Page 4: ...Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the recorder If using a chemical saturated cloth to clean the unit follow t...

Page 5: ...operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circu...

Page 6: ...pment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or m...

Page 7: ...omponents 19 Keyboard Setup 20 Mouse Setup 20 Monitor Setup 21 Power Setup 21 Connecting a PTZ Camera 22 Turning on the recorder 23 Turning Off the recorder 23 NVR Basics 24 Setting the Time and Date...

Page 8: ...ule 50 Default Schedules 50 Day of the Week 51 Creating a Recording Schedule Example 51 Creating a Sensor Schedule Example 53 Special Day Schedule 54 Alarm Options 55 Setting a Restart Schedule 56 Net...

Page 9: ...Controlling a PTZ Camera 85 Using the On Screen Compass 86 Understanding Tours 86 PTZ Tour Schedule 87 backing up Video Data 88 Backup Overview 88 Nero Express 88 General Backup Overview 89 Clip Back...

Page 10: ...101 Remote Software Overview 102 Remote Software Setup 103 Digital Verifier Overview 105 Installing the Digital Verifier 105 Using the Digital Verifier 105 Backup Viewer Overview 106 Installing Backu...

Page 11: ...s are to be used for reference and minor repair only Due to the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifi...

Page 12: ...software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users can simultaneously connect through any network con...

Page 13: ...Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 16 Looping Outputs SH model only Up to 1 Composite Outputs Up to 32 Network Reco...

Page 14: ...ill be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below SHM SH USB ports Power button Audio output DVD RW Drive DVD RW Drive Cooli...

Page 15: ...relays to the recorder Below are diagrams that outline the location and description of each connector SHM AC Power PTZ Line in line level Speaker out Microphone in not used Optical output HDMI HDMI Ne...

Page 16: ...ion Video input BNC Sensor inputs Control outputs Cooling fan Optical output 5 1 Surround sound HDMI VGA Network Line in line level Speaker out Microphone in not used USB 2 0 USB 3 0 DVI D Display por...

Page 17: ...18 240 PPS 16 Channel 480 PPS 16 Channel RCA video out PTZ Audio Video in Audio Looping output PTZ RCA video out Relay sensor I O cable...

Page 18: ...ake sure everything has been properly included with the new NVR If any of the following items are missing contact the dealer to arrange a replacement Case key SH model only Mouse Keyboard Repair disc...

Page 19: ...ly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right bu...

Page 20: ...it Note The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit WARNING To reduce the risk of electrical shock or damage to the equipment Do not...

Page 21: ...ra 1 Locate the PTZ adapter cable 2 Connect the wires of the PTZ adapter to the PTZ camera The yellow wire should connect to the RX on the camera and the orange wire should connect to the RX 3 Connect...

Page 22: ...activated Under normal circumstances you should not be asked to respond to these messages If you are asked to respond to the messages adding a Printer Monitor etc for the first time follow the instru...

Page 23: ...ecorders that are different models When upgrading from certain software versions This feature cannot be used when upgrading from v4 x to v5 x 1 Exit to Windows by clicking Exit on the Display screen s...

Page 24: ...system resources of your recorder GREEN System configuration OK YELLOW Caution evaluate system configuration and consider decreasing system load RED System configuration has been exceeded which may af...

Page 25: ...PTZ function on a 360 camera View type Select the view for a 360 camera Mount Type Select the type of mount that matches the location of your 360 camera Projection type Dewarp your 360 camera image in...

Page 26: ...f Special Recording Text is displayed on the camera display area indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with the camera is activated...

Page 27: ...he Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 3rd Four Cameras View Displays cameras 9 12 in the Video Displa...

Page 28: ...not want to be displayed during AutoSequence viewing Create custom live view divisions 1 On the Display screen click Setup and then click General Setup 2 Click the Sequencing tab 3 Drag and drop camer...

Page 29: ...e Optimize the type of recording by adding motion detection to this as well again increasing the amount of useful video Camera Naming Name each camera so the location can be easily identified and incl...

Page 30: ...ew Channels section Connecting a Network Device 1 On the Display screen click Setup 2 Click Camera Setup and then click IP Cameras 3 Click Manually Add Camera 4 Select the Vendor and Model of your net...

Page 31: ...for your camera 6 Click Apply to save the name Server software allows you to import IP camera configuration settings and apply them to your cameras You can also export IP camera configuration setting...

Page 32: ...he Display screen click Setup 2 Click Camera Setup and then click IP Cameras 3 Click the Camera Setup tab 4 Choose which camera you want to configure and double click the Record Stream column 5 Select...

Page 33: ...and Information The Camera Status and Information tab displays information for all cameras connected to the OpenEye recorder 1 In the Display screen click Setup 2 Click IP Cameras 3 Click the Camera C...

Page 34: ...de generated using the MAC address of the recorder 1 On the Display screen click Setup 2 Click IP Cameras 3 Click the License tab Note Multiple video streams can be recorded from a single device while...

Page 35: ...e generated by the OpenEye Registration Site into the License Key box 3 Click Register 4 Click OK 5 Click Apply 6 Click Exit Setup Unlocking Additional Network Devices Follow the instructions above fo...

Page 36: ...refer to the camera manual Enabling an IP PTZ Camera 1 Ensure that you have properly connected your IP PTZ camera to the network 2 On the Display screen click Setup 3 Click IP Cameras and then click t...

Page 37: ...te Eight directions are available only for select cameras Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Note The Advanced menu panel on the graphical PTZ controller ca...

Page 38: ...and double click to close the shape 9 Click OK 10 Move the sliders to adjust motion sensitivity and the noise filter 11 Define the pre alarm and post alarm recording time for a motion event Pre Alarm...

Page 39: ...opriate relay number 5 Select the Beep on Detect check box to enable the recorder to emit an audible beep on Sabotage Detection 6 Click Apply to save your settings Etc Additional motion detection conf...

Page 40: ...r system 2 Use the slider enter a value or click Mute to disable audio playback 3 Click OK Audio Channels 1 Select an Audio Chanel 2 Select Record and Use Live Audio as desired 3 Adjust the gain and L...

Page 41: ...isplay The Display tab allows you to control the on screen appearance of your recorder including the resolution and configuration of multiple monitors Motion Bounding Box Select Display Motion Detecti...

Page 42: ...Font and Size Select Bold if desired 5 When you have selected your font click OK 6 Select Hide Network Connectivity Status from Live View if desired 7 Click Apply to save your settings General Use the...

Page 43: ...as with no video signal Each screen division can be individually customized but a camera can only be displayed once in each group view All selected screen divisions will be shown when AutoSequence is...

Page 44: ...information about setting up your POS system please refer to the manuals for your POS system and your Vidoe Analytics software 1 Select you desired camera channel in the Select Channel list 2 Select y...

Page 45: ...POS terminal select Select POS ID and then select the POS ID from the Unselected List 7 Click to add the selected POS IDs to the Selected List 8 Click OK Creating a POS Alarm Schedule 1 Click Single...

Page 46: ...a channel loses video The recorder can beep the loss can be added to the System Log or you can activate an external alarm Login Failure Enable this function for the recorder to beep continuously in re...

Page 47: ...Sensor 4 Select the appropriate Preset position for the camera to move to when the selected Sensor is activated Note The preset positions must be configured on your camera Refer to the camera manual...

Page 48: ...the Network Device List 3 In the Sensor Relay list double click DVR Sensor No and then select a sensor to assign to this camera 4 Double click DVR Relay No and then select a relay to assign to this ca...

Page 49: ...are Power Off Options Use this function to specify time frames for turning off and restarting your recorder automatically Default Schedules These are pre set schedules Click Default Schedule 1 or Defa...

Page 50: ...a schedule When you understand the process of creating a schedule create one to suit your specific needs This example schedule will be configured as follows MON FRI 9AM 5 59PM all 4 cameras will reco...

Page 51: ...the Camera section repeatedly until a red C continuous appears 5 Repeat for 2 4 in the Camera section 6 Click Apply to save 1 In the Schedule Number list select Sch03 2 Clear Mon Fri and then select...

Page 52: ...il This schedule example will be configured as follows SUN SAT 12AM 11 59 PM cameras 1 and 2 will be activated by Sensor 3 and Sensor 4 1 Select Sch01 in the Schedule Number list 2 Click the Single Se...

Page 53: ...his chapter 3 Select a day by typing the date or clicking the down arrow to select the date from a calendar 4 Click Save Special Day 5 The special day will appear as a date in the Special Day Schedule...

Page 54: ...1 In the Display screen click Setup 2 Click Recording Schedule 3 In the Alarm Options section select Sensor Event Motion Event or both 4 Once you have selected an Event option you can select alarm op...

Page 55: ...the Display screen click Setup 2 Click Recording Schedule 3 Click Power Off Options 4 Select Enable for each day of the week that a restart is desired 5 Specify the time of day to schedule the system...

Page 56: ...rt 2002 Search Port Transfers search information to the OpenEye remote software default port 2003 Note If connecting to the recorder through a firewall the above ports must be open to incoming and out...

Page 57: ...User button immediately deletes the user use cautiously 1 In the Display screen click Setup 2 Click User Management 3 Click Add User 4 Type a User Name and Password 5 Type the password again in the C...

Page 58: ...ser may NOT save when a higher ranked user kicks the lower ranked user out of the Setup menu PTZ Control The recorder software can only have one user using the PTZ controls at any given time A user wi...

Page 59: ...for the email account that will be used to send emails from the recorder Contact your administrator for this information if necessary 8 If using a secondary email account select Use Secondary SMTP an...

Page 60: ...6 Add a Comment that will be seen in the email message if desired 7 Click Apply to save your settings 1 Set up the General and Users tabs first 2 Click the Recording Data Check tab 3 Select Enable 4...

Page 61: ...ail Alert 8 Add a Comment that will be seen in the email message if desired 9 Click Apply to save your settings 1 Set up the General and Users tabs first 2 Click the Alarm Event tab 3 Select Enable 4...

Page 62: ...ts if you want the recorder to report alarm events to Report Star 7 Type a new MAC Address if necessary 8 To set a custom time to send updates to ReportStar select Custom Day Night and then select you...

Page 63: ...bout Disk Management consult a Windows 7 manual 1 Click View File Info to view all file information 2 To export file info click Export and then browse to your desired location 3 Click Save 4 Click Clo...

Page 64: ...ormation and see the currently running server software version Site Code A user specified unique identification name used by other recorder software to identify the recorder Remote Emergency Agent RAD...

Page 65: ...tration at the site Set the IP Address The IP address of the recorder is set in Windows to set the IP address follow the steps below 1 On the Display screen click Exit and choose Restart in Windows Mo...

Page 66: ...ct the type of log you want to see System Event Alarm or Drive Check 4 Use the Calendar to select the date you want to review 5 Scroll through the System Log Files list to view your files 1 Select a S...

Page 67: ...ble 5 Select Overwrite or Do Not Overwrite 6 If Overwrite is selected a Enter a maximum Log File Size b Choose a number of days to keep logs Delete Log File Older Than Note Log files can also be manua...

Page 68: ...evice Configuration 2 In the System Information menu click the Upgrade Information tab 3 If a new Upgrade Version is available it will display 4 Click the Release Notes button to view the release note...

Page 69: ...Display screen click Setup 3 Click System Information and then click Update Camera Information 4 Click the Upgrade File Browse button 5 Select the upgrade file on the connected USB and then click OK 6...

Page 70: ...s how to use the Search features Note Audio Channel buttons are only viewable when one camera is selected Play Controls Back Frame Moves video back one frame Rewind Rewinds video Stop Stops video play...

Page 71: ...en Video from a Saved Location Previously saved video clips or backup files can be searched for content Find file by date and time or by name 1 Click Open File to search for the saved file 2 Select a...

Page 72: ...lect the Instant Recording option See the Search chapter for more information There are several different types of searches that can be performed on the recorder The most basic involves selecting the...

Page 73: ...over The OpenEye recorder actually records both hours and allows the user to select which hour to play if the need arises To access the lost hour 1 On the Search screen click Select Date 2 Select the...

Page 74: ...to export a video clip 1 Locate your desired video or frame using the Search screen Note To save a JPG or AVI file you can only search one camera channel at a time 2 Click Save 3 Select the appropria...

Page 75: ...identify the bookmark in the Title field 8 Type a memo or notes in the More Information box 9 You may also select additional channels to include video at different locations recorded at the same time...

Page 76: ...tional information 8 Click Backup to start the backup Note If backing up to a removable USB device click the Unplug or Eject Hardware button after backup is complete to safely remove the device 1 In t...

Page 77: ...o search in the Select Sort Option section Sensor Motion Instant Record or select the All Event Types option 7 Click OK There may be a delay while results are returned Results will be displayed in a c...

Page 78: ...se example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of recorded video in each hour If there is no image...

Page 79: ...return to the previous 10 image view by double right clicking on the image 7 Use the Playback controls to play the video of the selected segment 8 To exit Preview search with the current image still...

Page 80: ...ine a motion region area To resize the area drag the corners to define your desired size 5 Click Start Search the Object Search Filter Information window will open 6 Select an End date time 7 Adjust t...

Page 81: ...ded video it is not compatible with video recorded prior to installing version 3 6 Performing a Motion Search 1 In the Live screen click Search 2 Select a single camera channel 3 Click Motion 4 Click...

Page 82: ...cious activity 1 Right click your desired camera channel and then click Search In Live or click the scroll wheel on the mouse 2 The Search In Live controls will display at the bottom of the image 3 Us...

Page 83: ...ine of receivers that support 2 ID addresses The PT Driver Address is associated with the PTZ ID address set on the camera The addresses must match for the recorder to communicate with the proper PTZ...

Page 84: ...camera channel on the Display screen 2 Click Pan Tilt to enable the Graphical PTZ Controller 3 Click your desired Preset number on the controller Some protocols support the ability to access the Inte...

Page 85: ...will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction Understanding Tours Tour Method Select a Tour to program Setting S...

Page 86: ...ant to configure from the Select Channel list 3 Click Tour Schedule to open the PTZ Tour Schedule window 4 Click and drag the pointer to select blocks of time hours 0 24 on the desired days of the wee...

Page 87: ...o data using a proprietary compression format that can only be read by the OpenEye Backup Viewer software This ensures the integrity of the data Throughout the backup process the recorder will continu...

Page 88: ...Backup 2 Select a date to back up using the calendar Dates highlighted in blue contain recorded data 3 Select the blocks of time to back up using the Hour Minute grid Blocks of time with recorded vid...

Page 89: ...ack up in the Channel Selection box 5 Select the Backup Drive to save the backup video to 6 Type the Folder Name for the clip files under Clip Name 7 Select Include Viewer to include the Backup Viewer...

Page 90: ...VR Admin and the default Password is dvr4321 6 Click OK 7 Close the DVR Utility window and then double click OpenEye Server to restart your Server software In order to use the Scheduled Backup feature...

Page 91: ...ber of hours between backup procedures between 1 and 24 hours 6 Select the Backup Drive to save the backup video in the Select Backup Media section or click Network Drive To save to a local drive or p...

Page 92: ...and modified via the standard networking options available on Windows 7 Embedded The recorder comes equipped with a 10 100 1000 Network Interface Card NIC This card uses a standard RJ 45 connector an...

Page 93: ...the Organization Units OUs and Groups within Active Directory 1 Verify that the recorder is connected to a network that has a valid Active Directory server Ensure that the TCP IP settings are configu...

Page 94: ...channel XX for site code 100 000 DVR_HIDE_CAMERA_0XX_100 000 Hides camera XX for DVRs site code 100 000 DVR_INSTANT_100 000 Instant recording access to DVR DVR_PTZ_100 000 PTZ access to DVRs site cod...

Page 95: ...view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the recorder server a user account must be made for the user This ensure...

Page 96: ...b Viewer 1 Open Microsoft Internet Explorer 2 Type the IP address of the recorder into the Address Bar 3 When attempting this for the first time on a workstation a prompt will ask you to accept an Act...

Page 97: ...an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm Configuring the Recorder To enable the Emergency Agent on...

Page 98: ...Setup 4 Confirm that the Network Port in the Setup window is set to the same number as the Emergency Port in Network Settings on the recorder If the numbers are different adjust the Network Port on th...

Page 99: ...to display filtered event listings 1 On the Option menu click Setup 2 Type the desired text in the box below the Alarm Confirmation List Note The items in the Alarm Confirmation List will be available...

Page 100: ...he play controls to locate the desired video 3 Select the Continue Playing check box to watch all recorded events When cleared playback stops at the end of the alarm event 4 Select the Same Camera che...

Page 101: ...er is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in t...

Page 102: ...ote Center The OpenEye Remote Software opens and the Local Connection window opens 2 Click New to open the Site Info window 3 Select the Site Type and enter a Site Name The Site Name will be the name...

Page 103: ...Time Out Value Specifies a value in seconds to wait for a signal from the OpenEye Remote Client If a signal is not received by that time the connection is dropped Center Port Used to transfer the con...

Page 104: ...fier option to begin installation 3 When the Welcome screen appears click Next 4 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the Digi...

Page 105: ...cense agreement 4 Click Next 5 Select Yes to install the POS component or select No for a basic install 6 Click Next Note The POS component is only necessary when connecting to a server running the PO...

Page 106: ...Highlights View Live Video on most computers Username and Password protected Easy to use graphical interface Basics In order to log in to the recorder server a user account must be made for each user...

Page 107: ...ion from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The inf...

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