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How Ooma Smart Cam Works 
 

When your Ooma Smart Cam detects motion, sound, or that the camera has been moved, 

it communicates via Wi-Fi to stream video to your Ooma Smart Cam cloud account. Your iOS or 
Android device will alert you through the Smart Cam app when a new video clip is uploaded so 
you will be aware of every unexpected movement that occurs. 
 

Getting Help 
 

 

Ooma Smart Cam customer support is available by phone at 888-711-6662 or by Email at 

[email protected]

 

 
  
 

 

Summary of Contents for Smart Cam

Page 1: ...Ooma Smart Cam User Manual...

Page 2: ...ne Physical Installation of your Smart Cam 3 Faces Facial Recognition Understanding Facial Recognition How Faces Works Using Faces 4 Live Streaming and Viewing Recorded Events Viewing the Camera s Pag...

Page 3: ...ra s Name Camera Status Battery Remaining Firmware Version MAC Address 7 Personalizing Your Ooma Smart Cam Profile Settings Sharing Login Credentials 8 Managing Your Ooma Smart Cam Account Upgrading t...

Page 4: ...1080p with a high refresh rate The Smart Cam has night vision capability that yields crystal clear recordings regardless of lighting conditions Onboard battery and Storage The Ooma Smart Cam contains...

Page 5: ...o stream video to your Ooma Smart Cam cloud account Your iOS or Android device will alert you through the Smart Cam app when a new video clip is uploaded so you will be aware of every unexpected movem...

Page 6: ...with your account Tap the Start Pairing option in the app The application will automatically detect your camera and will guide you through connecting it to the internet 4 If you have another camera to...

Page 7: ...wing angle Do not block the camera s field of view Make sure that no walls tables or objects are too close to the camera If an object is within 2 5 inches of the sides or front of your camera it can r...

Page 8: ...n on your App or Support Website https support ooma com camera to access our complete video tutorials What equipment do you need to install the Smart Cam Ooma Smart Cam Wall mount and magnetic bolt Sc...

Page 9: ...se a pencil to mark three dots through the screw slots Drill the three dots and insert the provided anchors into the holes Put the wall mount against the wall and use a screwdriver to insert the screw...

Page 10: ...perfect for use as security protection anywhere Make sure you have the universal thread to your third party mount otherwise it can damage the camera thread Installing the Smart Cam Indoors Ooma Smart...

Page 11: ...individual faces Once a face has been recognized it can be named or tagged inside the Ooma Smart Cam app Recognition of faces improves as you train the camera over the course of a few weeks For best...

Page 12: ...recognition accuracy when the person is next seen by the camera c If this is a person you don t want identified in future click the trash icon in the upper right corner of the pop up window The camer...

Page 13: ...only known faces or for all faces 1 Open the Ooma Smart Cam app on your mobile device 2 Navigate to the Feeds Events page 3 Tap the gear icon in the upper right corner of the screen then tap the Notif...

Page 14: ...ras connected to your account This page allows you to view your recordings as well as to download share and delete events The Feeds Events page Viewing the Camera s Livestream You can view a livestrea...

Page 15: ...viewing along with later playback from the timeline Two Way Talk Two Way Talk enables you to communicate remotely with people who appear on your camera s feed 1 Open the Ooma Smart Cam app on your mob...

Page 16: ...nage and download recordings from Ooma Smart Cam s timeline 1 Open the Ooma Smart Cam app on your mobile device Three gray dots Share or Save Full Event 2 Navigate to the Events Timeline then select t...

Page 17: ...nt to be disturbed by notifications Auto Privacy Mode Auto Arm Disarm Mode Geofencing Ooma Smart Cam supports geofencing to automatically arm and disarm cameras based on the location of the user s mob...

Page 18: ...p up confirmation window If you have multiple Ooma Smart Cam cameras synced to your account you must enable Auto Privacy Mode for each one Managing Notifications Ooma Smart Cam allows users to determi...

Page 19: ...5 Toggle the switch at the bottom of the page to create a Notification Schedule which will turn off notifications at set times of day such as when you re home at night Timeline Filtering Timeline fil...

Page 20: ...the bottom of the page Local Network Streaming Local Network Streaming allows users to bypass an external internet connection to create instant livestreams if their mobile device is connected to the s...

Page 21: ...ge audio settings launch the Ooma Smart Cam app and tap the gear icon of the camera whose settings you wish to update Toggle the Audio Enabled switch on or off Changing the Camera s Name To change you...

Page 22: ...e camera whose firmware you wish to check The firmware version is listed on the camera s Details page MAC Address To view your camera s MAC address launch the Ooma Smart Cam app and tap the gear icon...

Page 23: ...Ooma Smart Cam account o Update your password o See what version of the app you are using o See which Premium plan you have subscribed to o Sign out of your account Sharing Login Credentials For priva...

Page 24: ...days 90 Days Instant video capture X X X Livestreaming X X X Video history X X X Works during power and internet outages X X X Instant alerts motion sound anti tamper X X X Onboard storage X X X Insta...

Page 25: ...tore App Store 3 Tap your email and Apple ID 4 Tap View Apple ID and enter your password 5 Tap Subscriptions then select Ooma Smart Cam For Android 1 Launch the Google Play Store app 2 Tap Menu then M...

Page 26: ...the camera is IP65 Weather Resistant and is specially designed for outdoor usage The camera should not however be submerged in water This can damage the camera 6 Does Ooma Smart Cam work without an in...

Page 27: ...r clear display in pitch dark Wireless Audio 802 11 b g n 2 4 Ghz WEP WPA and WPA2 support Bluetooth Low Energy BT 4 2 Half duplex two way audio with speaker and microphone Noise Cancellation Power Ca...

Page 28: ...27 Operating temperature 20C to 45C IP 65 UL FCC and IC and CE certified...

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